Subject
Subject: Urgent Escalation – Withdrawal Failure Issue (Request for Specific Reason Code & Resolution)
Dear TikTok Seller Support Team,
I am writing to formally escalate an unresolved issue regarding the withdrawal failures on my TikTok Seller account ([Your Seller Account ID / Email]). Despite providing all required documentation and receiving confirmation that my account is verified, every withdrawal attempt continues to fail without a clear explanation.
We have repeatedly contacted customer service, but so far the only response given is that the case is under "internal investigation," without providing any specific reason, error code, or actionable resolution. This vague response is unacceptable, as it leaves us unable to resolve the issue or access our rightful funds.
Therefore, I am requesting the following immediately:
The specific failure reason code for the withdrawal attempts.
A clear explanation whether the issue comes from bank rejection, platform restriction, or account suspension.
The exact requirements and next steps needed to resolve this issue and restore withdrawal access.
Escalation of this case to your senior support or financial settlement team if necessary.
Please treat this matter as urgent, as the delay is directly affecting our business operations. If we do not receive a clear and satisfactory resolution within 7 business days, we will have no choice but to consider filing a formal complaint with the relevant authorities and exploring legal remedies.
We sincerely hope TikTok can resolve this matter professionally and promptly.
Best regards,
[Wendy Ang Ching Yun / A&C SUPPLY TRADING]
[MYLCSGLLXL
[011-28146322]



