TikTok-Marketplace.com Reviews 

one of the most pathetic platform for selling.Poor customer service.They kept denying my information even after submitting all requested documents for open an account.I am selling on ebay,Amazon walmart and provided same paperwork but tiktok verification team said they are unable to verify my infomation and i kept uploading atleast 15 times.
i will not recommend this portal for selling.
i wish they could give a "no star" option.

Horrible platform to sell . They gave customers freeshipping and then deduct money from sellers. After item delivered, they calculate actual shipping fee $99 - tiktokshop shipping discount $33 = shipping charge $66. They ask seller to pay $66 while the item only $25. All of my order became negative because of this nonsense things. Horrible place to sell. Stay away . They’re scammers. Always take money from sellers

Absolutely Terrible platform to sell. Only advantage is getting traffic apart from that it's a nightmare.

You have a 90 day probation and get paid after like 3 weeks. In the 90 days you need 500 orders to pass. Small business? Don't bother.

Customer support is all text book answers with a hi and kind regards to make it sound more human when it obviously is not.

The seller has no controls over returns and refunds AT ALL. I have numerous items sent back without my approval. I have had items worth over £30 come back damaged because the customers didn't bother to securely package them. Then Tiktok only favours the customer so it's a total loss to seller including all our initial packaging costs which are not even accounted for!!?

The entire platform OWNS you. You are not your own boss on Tiktokshop. There is a systematic bullying culture in the sense that they give you penalties and violations for minor things that you weren't even made aware of e.g you didn't reply to a customer fast enough (customer messaged at 3am and I woke and replied an hour later .. )

A customer will send a message and you'll get a pop up a minute later from Tiktok saying customers have been waiting a long time for your reply. Really?

It's like they do what they can do panic you. My anxiety levels have got so high because of them 😔

If you ask who you can send a complaint to .. well you can't. They close your ticket as solved 🫷

Tiktokshop you need to totally revamp your processes and start to give a crap about your sellers!!!

I opened a store on TikTok Shop. They deactivated my store for no reason. I wrote to the support team. they always say: "you committed a violation". but what a violation, tell me. And we can't sell electronic products, beauty products and even children's toys. In addition, it is the majority of Chinese who sell on TikTok, they who are our suppliers, they come to fight the American market with us the resellers. I think that Tiktok shop was created to allow the Chinese to invade the American market....

Ordered a pair of ASICS sneakers from a TikTok vendor. Paid to TikTok for sneakers via PayPal. When I was unable to get a delivery status or any response from TikTok sought a refund from PayPal. They refused to refund my money. Never received the sneakers or any explanation from TikTok or PayPal. Total ripoff!

I will NEVER do business with these people again! I've placed the same order three different times, but since they're apparently trying to save money by packaging as many pieces into one package, it keeps getting turned around and sent back because it's overweight every time! Their customer service sucks, in particular a lady named Louise, a chat customer service rep, who should never work anywhere customer service related, had the nerve to tell me it's due to me not having the funds. IF I DIDN'T HAVE THE FREAKIN FUNDS, THE ORDER NEVER COULD'VE BEEN PROCESSED AND SHIPPED! I had to dig but I found out where it shows why orders are canceled. EVERY SINGLE TIME it gets processed and is shipped out, it travels as far as the logistics weigh station and it gets turned around and sent back to the shipper for repackaging in smaller packages. I guess that's too difficult, so they cancel your order! If your shipments don't arrive to you within a certain amount of time (I think it's five business days), they say they'll give you a $5 off coupon, so they're also trying not to have to give you ANOTHER $5 off of their already discounted items! I'll do business elsewhere because this is crazy and very unprofessional on ALL LEVELS!

Sellers take orders then close shop without sending the orders out which seems to be very suspicious TikTok refunds you but the seller still has your details that could be used to empty your bank details at a later date

It's very difficult to tally up what they charge your card, and when, with any kind of order confirmation, receipt or anything. The your orders function on the app seems deliberately vague about prices and delivery charges. Utter shambles. 6 transactions in random amounts over the next two weeks after making one order - can't reconcile these to anything ordered. It seems like the system is set up perfectly for scammers.

I ordered 5 sweat suits from. L.eedlee. it was sold from the lovelywhosale. I never received anything. It says it was delivered to GA. I reached out no response as of yet.

The tax and shipping cost more than what I’m buying. I was buying some for eight dollars and I had to pay $11 in tax and shipping.

DO NOT BUT FROM THESE PEOPLE, RIO OFF!! CHARGED ME £17.00 POSTAGE TO SEND A CHILDS OUTFIT THAT COATS £11.00 DISGUSTING SERVICE 🔫😡😡😡😡

Absolutely awful company ! Lots of talk on the internet about the terrible system that is TikTok shop and the service you receive and how they con you into keeping your money ! You get violations every day for no reason it’s just ridiculous! Support team are awful and just submit automated responses

Tiktok seller rules and everything are pathetic and im deleting my shop. They think they can shut down stuff when they want and except someone not to mad about it and there pathetic everything on there is a joke.

Terrible experience selling on Tiktok. I got 3 orders delivered by non supported carrier. I didn't get any prove of delivery. I lost all my money because they pay after delivery confirmation. There is no option to change the track number after 72 hours. Some logistic carrier change track number after few days. No human customer service at Tiktok to help you.

We sold on Tiktok shop and it was a nightmare. Half of the orders will get delivered to the customer and then the customer says they didn't get it. Tiktok will always side with the customer and you will get bad reviews for this. There is literally nothing you can do to protect yourself. The seller support is all bots and people who are trained to not help you. Terrible seller support. Tiktok also gave us negative marks saying we used someone else's trademark in a video. The video was shot in one of our employees home studio and we used commercial music option. Tiktok standards are all over the place and annoying to deal with when you are trying to run an actual business and don't want to investigate BS all day. What a waste of time... Also, we have our brands registered in the USA with trademarks and Tiktok refused to accept our documents and give us full brand approval.... It got to be so annoying that we stopped selling on Tiktok shop. Totally not worth!

Seriously can’t even begin to explain the BS but I’ll never be ordering from them again! What a joke

Absolutely terrible. Ordered 2 items for cheap as a first time customer deal. It’s a scam! Waited 2 weeks to never receive the items. I’m now awaiting a refund within 2 weeks but not holding my breath as I expect I’ll never get it! AVOID!!!

I am very upset. Waited anxiously for my one and only birthday present just to see it was delivered to a whole different address let alone state!!! I live in Newport KY.
Package was delivered to Madera California.
But my shipping address is KENTUCKY
HOW DOES THIS EVEN HAPPEN!!

Place an order for around 20 items (maybe 22) 14 were cancelled and was told by a TikTok shop advisor that this would be refunded and i would also get a voucher for the full amount as a gesture of good will. I have no been informed after nearly 1 month that i have to contact the supplier myself. Clearly TikTok shop have very little communication with suppliers and have jumped on the bandwagon for drop shipping. Will not be using again and would advise others to use shien or temu instead if your looking for products similar