Still not received my withdrawal. Its been one week since I tried withdrawing. Its so stressing me out
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
See it’s a weird one this site is as I’ve won in the past on Tikitaka and they have paid me out on the 5th day of the withdrawals I’ve won a few times and received my funds now all of a sudden it’s ta... See more
Company replied
My experience with this casino has been absolutely awful. Withdrawals take more than 7 days with no clear answers. Every time I contacted support through live chat, I kept getting the same empty repl... See more
Company replied
I gave you before 4 stars and regret.im waiting for my withdrawal 7 day amount of 500£.support via email just ignoring,no answer at all.support live chat same answers copy paste.we send message to fin... See more
Company replied
1.8
Poor
333 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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3 days plus withdrawals
Been waiting for 3 days already to have my withdrawal approved. They just do this to see if u lose all your money... Scam casino don't use it
29 May 2025
Unprompted review
Reply from Tikitaka
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The tikitaka.com team
Pathetic withdrawal policy
Made a £100 deposit. Won £1,700.00. Went to withdrawal it and they are limiting me to £500 a day to withdrawal. And this is before I’ve gone through their excruciating three day hit or miss withdrawal process. What is the point in making me wait four days to be able to withdrawal all my money? Sheer incompetence
28 May 2025
Unprompted review
Reply from Tikitaka
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The tikitaka.com team
I had a pending withdrawal over a weeks…
I had a pending withdrawal over a weeks now still waiting i sent them 3 email they replied but they said your withdrawal is under review i don't know yet when they ganna approve my withdrawal so I'm not happy 😔👎👎🤙🤙
16 May 2025
Unprompted review
Reply from Tikitaka
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The tikitaka.com team
Scam - No company information availible
Do not play at this casino. It operates illegally, and the terms and conditions are legally invalid. There is no company information available anywhere. If you try contacting support, don’t expect a reply.
Live chat just tells you to email them, but your email will never be answered. This is a pure scam. Avoid at all costs.
8 May 2025
Unprompted review
Reply from Tikitaka
Dear Mo,
Thank you for your feedback. We take transparency and compliance very seriously and operate under the necessary regulations. Our support team is committed to assisting all players and resolving concerns promptly. Please reach out to our support directly through support@tikitaka.com with your account details so we can address any outstanding issues.
Kind regards,
The TikiTaka Team
Easily the worst casino I have ever…
Easily the worst casino I have ever used. Requested account closure for over 5 months and they still won’t close my account. I have sent over 60 emails and they just pass it back or ignore you. Pure scumbags!
6 May 2025
Unprompted review
Reply from Tikitaka
Dear Shane,
Thank you for your feedback. We sincerely apologize for any frustration caused by delays in processing your account closure. We take such requests seriously and recommend contacting our support team directly through support@tikitaka.com with your account details so we can assist you promptly.
Kind regards,
The TikiTaka Team
Hello tiki taka team I rate them 5…
Hello tiki taka team I rate them 5 stars because I had problems with them recently but everything was resolved in a good way. Regards and thank you tiki taka you are the best
2 May 2025
Unprompted review
Reply from Tikitaka
Dear Anna,
Thank you so much for your wonderful feedback! We're thrilled to hear that your issue was resolved and that you had a positive experience. We truly appreciate your kind words and your trust in TikiTaka.
Kind regards,
TikiTaka Team
They paid up
They paid up. Took a while yes but they did pay up after 3 business days on my first withdrawal and 4 business days on my second. I did like this website and I actually would use it again even though it was a slow withdrawal.
28 April 2025
Unprompted review
Reply from Tikitaka
Dear Coral,
Thank you for sharing your experience with us. We're glad to hear that you received your payments, although we understand the withdrawal process took longer than expected. We are always working to improve the speed of our services, and your feedback is valuable in helping us do so. We hope to continue providing you with a positive experience in the future.
Kind regards,
The TikiTaka Team
Withdrawals do come
So played love the games - I can confirm I have been paid out 1500 in total but did win over 10k but ended up plying and loosing- I am up and been paid more but it is a slow process with too much chasing and wasting time
Once they sort out withdrawal process this will be a great site.
22 April 2025
Unprompted review
Reply from Tikitaka
Dear Craig,
Thank you for your feedback. It’s great to hear you’ve enjoyed the games and that you’ve received your payouts. We understand the withdrawal process felt a bit slow, and we truly appreciate you taking the time to share your experience. Improving that part of the journey is definitely a priority for us.
We’re happy to have you with us and hope things continue to get better from here.
Kind regards,
TikiTaka Team
Reply from Tikitaka
Dear Petar,
We’re sorry to hear about your negative experience. We always strive to offer the best service and support. If you’re still facing any issues or have concerns about your account, please feel free to reach out to us at support@tikitaka.com, and we will assist you in resolving this matter.
Kind regards,
TikiTaka Team
Be careful with this website.
Be careful with this website.
I'm waiting the payment for 1200 euros since 2 weeks and half. They don't answer my emails, and the chat support say the same thing, they are having problems
14 April 2025
Unprompted review
Reply from Tikitaka
Dear Andre,
Thank you for your feedback. We understand how frustrating this delay must be, and we're very sorry to hear that you haven’t received your withdrawal yet. Please rest assured that this isn’t the level of service we strive to offer.
We’d like to look into your case urgently, kindly reach out to us at support@tikitaka.com with your account details so we can follow up and provide a proper update.
Kind regards,
TikiTaka Team
Biggest scam on the internet
Biggest scam on the internet. Don’t pay u out on winnings. Don’t give u your bonuses. Company is a ticking time bomb. Won’t last much longer. Stay clear
13 April 2025
Unprompted review
Reply from Tikitaka
Dear Jack,
We’re sorry to hear about your experience and understand how frustrating it must be to feel let down. If you’ve had issues with payouts or bonuses, we strongly encourage you to contact our support team at support@tikitaka.com so they can look into this and provide clarity. We’re here to help and want to make sure everything is reviewed properly.
Warm regards,
TikiTaka Team
THE REAL BET HERE IS TO GET YOUR WITHDRAWAL
On 29 March I requested a withdrawal of 500 Euros. Today, on 9 April, after numerous contacts in the live chat that they reassured me every time that I will take my money and that they are very sorry for this big delay (already 8 working days) , I tried to log in today to my account and it was blocked!!!
I contacted with the live chat and they told me that they are making authentication check to my account and they will soon inform me...
I ve played to numerous casinos and first time I experience this denial to give me a simple withdrawal.
I still hope this will end well eventually that is why I will give an update and hopefully increase the stars the next days.
UPDATE(25 April 2025):
On 9 April KYC department requested
ID document, Proof Of Address Bill, my Skrill transactions document for month of March, a selfie with me holding my ID and showing Tiki Taka web page in the background.
I sent all of these documents the same day. They never answered back so I talked with live chat and they told me that KYC department declined my request authentication because they wanted an alternate ID! So on 11 April I sent them my passport ,Proof Of Address, Skrill transactions of March and selfie photo once more...
Until today (25 April) I have sent those documents with email 3 more times asking them to answer me. They never responded... After almost every day communication with live Chat ( apologizing me and advising me to send one more email to KYC) they finally answered me today after 15 days telling me to send those documents one more time!!!!!!!!!!!
I am not sure to be honest if this KYC department even exists, but I will keep trying because noone likes to be treated this way....
UPDATE 5 MAY 2025
On 27 April, after a month of my withdrawal request they paid me with a single withdrawal of 500 euros.
Unfortunately until today (5 May) my account is still deactivated and the rest 1500 euros in my account are "locked and unreachable.
I try daily to see why the authentication takes so long ( 1 month already) but they keep requesting the same documents that I have already sent them 7 times!!!! They don't tell me if something is wrong with those documents, they just ask the same documents and the story goes on and on....
9 April 2025
Unprompted review
Reply from Tikitaka
Dear Ioannis,
Thank you for your patience throughout this process. We completely understand how frustrating it must be, especially after all the efforts you've made to provide the necessary documents. It sounds like you've been very proactive, and we're really sorry for the delays you've encountered.
We’re here to assist you, and we hope this issue is resolved for you as soon as possible. We truly appreciate your commitment and patience in trying to sort things out, and we are optimistic that you’ll see a positive outcome soon.
Regards,
Tikitaka Team
Worst site I every see in my…
Worst site I every see in my life!!!they cheated me £40 and after 3 days again £160 all this winnings disappeared I have screenshots and they still don’t want to pay me!
3 April 2025
Unprompted review
Reply from Tikitaka
Dear Ionut,
Thank you for sharing your experience.
We're truly sorry to hear about your concerns regarding missing winnings. That definitely doesn't sound right, and we understand how upsetting it must be. We strongly encourage you to contact our support team with the full details and your screenshots so this can be looked into properly.
Please reach out to us at support@tikitaka.com so we can investigate and assist you further.
Kind regards,
TikiTaka Team
Today i talk again with the chat and i…
Today i talk again with the chat and i send all documents. They Said soon the send my money. I suggest tikitaka To my friends and Hope they pay. I have 2 whitdraws 400€ each. Next week i inform if they pay
My whitdraws are from 23/3/25
3 April 2025
Unprompted review
Reply from Tikitaka
Dear Paulo,
Thank you for sharing your experience. It is great to hear that you have been in touch with the team and that your documents were submitted successfully.
We are confident that everything will be finalized for you shortly and we truly appreciate your patience throughout the process.
Tikitaka Team
I received an email stating i 20 pounds…
I received an email stating i 20 pounds credited to me as cash back. I waited but this amount was not credited. I emailed vip manager who sent me 20 freespins. This does not equal 20 pounds so i dont know why i was sent this. I have tried to close this account several times but my emails are ignored. I would not reccomend this site
1 April 2025
Unprompted review
Reply from Tikitaka
Dear Jane,
Thank you for sharing your feedback. We’re truly sorry for the confusion regarding your cashback offer and the delay in handling your account closure request. This isn’t the experience we aim to provide, and we’d really like the opportunity to make things right.
Please contact us at support@tikitaka.com so we can review your account details and assist you directly with both the promotion and your request.
Kind regards,
TikiTaka Team
Avoid at all cost I tried deposit £10…
Avoid at all cost I tried deposit £10 and my bank asked to approve a payment and the payment sure wasn’t £10 it was 403. Scammers please keep away I have immediately cancelled my card and hope no money will be taken this is unacceptable how someone can try and scam you like this. Avoid please don’t put your money there.
31 March 2025
Unprompted review
Reply from Tikitaka
Dear Natalia,
Thank you for bringing this to our attention.
We're very sorry to hear about your experience and fully understand how concerning it must have been to see an unexpected payment attempt. Please know that we take any such reports extremely seriously and would like to investigate this further for you as soon as possible.
To do that, we kindly ask that you contact us directly at support@tikitaka.com with more details about the transaction. Our team is here to assist and ensure your account and funds remain secure.
Kind regards,
TikiTaka Team
AVOID AVOID AVOID
They have just cut me of a live chat has i have video evidence they scammed me i repeated my stake on roulette on Tuesday had a win on number 20 and it vanished of my betting history and balance! These are ran under Pagcor i have submitted a compliant to them as literally this site is corrupt its theft they still haven't processed my winnings from a week ago people need to stand up and complain it cant be legal this i went to pagcor website to submit my complaint it might do nothing but for my sanity i have to at least try
27 March 2025
Reply from Tikitaka
Dear David,
Thank you for sharing your experience, and we deeply regret to hear about the frustrations you've faced. We sincerely apologize for the inconvenience and confusion you've experienced with the missing winnings.
We take concerns like yours seriously and want to assure you that we are committed to providing a transparent and fair gaming experience. If you have any further evidence or details to share, or if you would like to escalate your issue directly, please don’t hesitate to contact us at support@tikitaka.com. We are here to help and will work with you to resolve this matter as efficiently as possible.
Thank you for your patience, and we appreciate you bringing this to our attention. We hope to resolve this matter to your satisfaction.
Best regards,
The TikiTaka Team
Do not give them any money
Deposited £100. Never once found a bet on any sport I was interested in so requested a withdrawal. Their process says I can only withdraw an amount I've wagered the amount but I would like to withdraw the entire balance.
Emailed their Customer Support on 20th March and they requested a screenshot of the message I was seeing when wanting to withdraw so I did that on the same day. Not heard anything since and had no response to my subsequent emails.
27 March 2025
Unprompted review
Reply from Tikitaka
Dear Ted,
Thank you for sharing your experience with us. We are truly sorry to hear about the difficulties you've encountered with your withdrawal request, and we understand how frustrating it must be to feel that your concerns have not been addressed.
We take all player concerns seriously and are committed to providing a fair and transparent gaming experience. To assist you further and ensure that your issue is resolved promptly, we kindly ask you to reach out to our support team at support@tikitaka.com. Please include any relevant details, such as your account information and the correspondence you've had with our customer support team, so we can investigate the matter thoroughly.
We sincerely apologize for any inconvenience this has caused and appreciate your patience as we work to make things right.
Best regards,
The TikiTaka Team
13-03 I did my first withdrawal of…
13-03 I did my first withdrawal of €800. After a week of hearing the same bs from the livechat suddenly they need to do more verification. I submitted al the documents on 21-03. But still nothing done with it.
Today for the 15th time I contacted them and they told me they escalated it and I had to wait 3 more days before asking for an update.
I also send emails on 19-03 & 21-03 and never had a reply.
Crazy that this is even possible nowadays.
I read some stories on Trustpilot of people who got there money eventually. I hope I will be one of them. But i have a bad feeling about Tikitaka
13 March 2025
Unprompted review
Reply from Tikitaka
Dear Nigel,
Thank you for sharing your situation. We completely understand how frustrating it is to wait so long, especially when you’ve been proactive with providing everything needed.
Please rest assured that we do want you to receive your funds and have your experience resolved positively. Kindly reach out to us at support@tikitaka.com so we can prioritize your case and check the latest status with our team directly. You are absolutely right to expect better communication and quicker processing, we’re here to make sure this gets the attention it deserves.
Kind regards,
Tikitaka Team
I emailed them asking to be banned due…
I emailed them asking to be banned due to gambling issues ect , they responded asking are you sure i said , they sent me another email saying if you stay we will give you 15 bonus ect i said no ban me , first of all if somoene is asking to be banned you should immedietly respect that and i have still not been banned and i managed to lose a load of money due to not yes i get its my fault but same time i have asked them 3 times to ban me!
21 March 2025
Unprompted review
Reply from Tikitaka
Dear Liam,
Thank you for sharing your experience. We absolutely recognize how important it is to take requests for self-exclusion seriously, especially when someone has reached out multiple times.
Please reach out to us at support@tikitaka.com so we can urgently review your case and make sure the necessary actions are taken without any further delay. We genuinely want to assist you properly.
Kind regards,
Tikitaka Team
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