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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products, often highlighting the stylish designs and good quality of the glasses. Many appreciate the affordability, noting that the glasses feel more expensive than their actual price and offer clear lenses and comfortable frames. However, some people were dissatisfied with the order and delivery process. Several customers reported issues with receiving incorrect prescriptions, damaged products, or experiencing significant delays and even non-delivery of their orders. There were also concerns about unresponsive customer service when trying to resolve these problems.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the stylish designs, comfortable fit, and... See more

Quality

Consumers generally express satisfaction with the quality of the products. Many reviewers praise the... See more

Order

Customers had ambiguous experiences with order. While some reviewers expressed satisfaction, stating they... See more

Price

Reviewers highlight ambiguous aspects of price. Some customers found the prices affordable, noting that items... See more

Delivery service

Users describe ambiguous interactions with delivery service. While some customers experienced fast delivery,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

i was bricking it that the glasses would never arrive, but they did, ten days after i ordered — so it seems this IS a legit company. however, they don't feel like £100 glasses. the frame is ver... See more

Company replied

Rated 5 out of 5 stars

Tijn's customer service is excellent. They initially sent me the wrong lens by mistake. I contacted them, and they immediately sent a replacement. You can tell they care about their customers and go t... See more

Rated 5 out of 5 stars

Black and square will never go out of style. I like that the arm is metal with engraving, which adds another level of elegance. I don't even feel the glasses on my nose, they're super light.

Rated 5 out of 5 stars

I love my glasses! I wear them everyday and get compliments all the time. There was slight weirdness during shipment. their 3rd party company shipped to my city in CA but it took an extra week to deli... See more


Company details

  1. Health & Medical

Information provided by various external sources

TIJN®, the next generation eyewear brand, well designed and crafted. Free prescription lenses & worldwide shipping.


Contact info

3.4

Average

TrustScore 3.5 out of 5

394 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

could wear them all day

I love Tijn glasses!! They might look heavy, but they're actually super light and not a burden on your nose at all. I could wear them all day. I also love the shape of the frame, which is a narrow rectangular square.

8 September 2025
Rated 5 out of 5 stars

loving metal and recording

Black and square will never go out of style. I like that the arm is metal with engraving, which adds another level of elegance. I don't even feel the glasses on my nose, they're super light.

21 September 2025
Rated 5 out of 5 stars

The customer service is the best.

Tijn's customer service is excellent. They initially sent me the wrong lens by mistake. I contacted them, and they immediately sent a replacement. You can tell they care about their customers and go to great lengths to provide the best possible shopping experience.

8 September 2025
Rated 1 out of 5 stars

I never got my three +$300 pairs of glasses

I’ve been a longtime customer for Tijn eyewear, but these last few years were a bust. I ordered 3 pairs of glasses from Tijn and it never got scanned or delivered. It’s currently the year 2025. They charged me over $300 for products that never came. But still, I had hope for the website and ordered one more pair of glasses this year, 2025. This time, they were processed, label was scanned but it’s been nearly a month since the last scan. Not only that, my glasses still haven’t reach our local post office. What’s going on Tijn?!

I honestly love Tijn glasses designs but it’s unfortunate to know that the quality of their customer and delivery service is not worth the time. In my own honest opinion, save your money and choose another brand.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

I love my glasses

I love my glasses! I wear them everyday and get compliments all the time. There was slight weirdness during shipment. their 3rd party company shipped to my city in CA but it took an extra week to deliver because it needed to ship to NJ to tijn so they could ship to me. I didn’t dock a star since it doesn’t seem tooooo in their control. Just seemed a little wasteful and weird.

25 August 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of glasses

I ordered a pair of glasses, never received them. Reached out to customer service to told me they were dropped off at a completely different address from the one I provided. then costumer service ghosted me and just stopped responding when I asked for a solution.

Super scammy!

5 August 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality and bad customer service

I ordered the Tica, and loved them. However, since receiving them the end of June the arms have deteriorated. They are painful to wear and the frames look bad. When I reached out to customer service I was repeatedly told this was a one off mistake. However since I don’t have a QR code they will not replace anything. They only offered me 40% off a new purchase. Customer service was VERY hard to work with often not responding at all. I do not recommend the company, despite really wanting to love the glasses

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Obsessed with my Emblematic S 01 glasses – Favorite Fall purchase!

I got the Emblematic S 01 from TIJN and I’m obsessed!! These are hands down the prettiest glasses I’ve ever owned, and I’ve been through like 3-4 pairs before. These absolutely mog all my previous ones. They’re so gorgeous that I literally can’t wear them at home when I look chopped, I have to fix myself up to do them justice 😭
But beyond how stunning they are, the value is UNBEATABLE. Getting prescription lenses AND blue light filter included at this price point is insane! I’ve been to in-person stores and nothing even comes close to this quality for the price. This purchase would’ve easily been close to 500$ if I went to my local eyewear store and I’m not even exaggerating.

I also genuinely appreciated the 15% discount upon signing up and it was such a nice touch that made my first purchase super affordable. My total came down 193CAD$ INCLUDING two accessories and let’s not forget I got prescription lenses WITH blue light filter. I’m having a hard time processing this. My wallet didn’t drop a sweat at checkout!

They also have great customer service! They reached out quickly to confirm my prescription details before processing my order, which I really appreciated. Interactions went very smoothly.

Honestly, if you’re looking for stylish, high-quality glasses that won’t break the bank, don’t walk RUN to TIJN!

Thank you TIJN Eyewear – you’ve definitely earned yourself a returning customer!​​​​​​​​​​​​​​​​

6 October 2025
Unprompted review
Rated 1 out of 5 stars

BUYERS BEWARE! TIJN IS A SCAM!

I ordered a pair of glasses and they were shipped on July 23rd. After weeks with no change in the tracking status, TIJN claimed that they were "lost" and shipped a new pair on September 10th. On October 6th, the package was seized by the USPS for "counterfeit postage." This is definitely a company that scams people and they'll give you the runaround in a futile attempt to delay being reported. Luckily I filed dispute through PayPal and should get a full refund.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

Scammed out of over $200

I have used tijn for a few years now and the glasses were fine. I bought two new pairs with my new prescription over THREE months ago. I emailed a few times and they didn't answer. When they finally did, they told me my package was lost and they would send me another one with new tracking information. That was over a month ago and they still haven't sent me new tracking information, I still haven't received my glasses, and I told them if they weren't going to give me my product I wanted a refund and they haven't acknowledged that. I have basically been scammed out of over $200. I am not sure when the company turned for the worst but I am very disappointed.

21 September 2025
Unprompted review

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