Family summer MTB holiday in Tignes 2026. Emma from Tignes Direct was superb from start to finish. I was a little nervous going with a new company but I shouldn't have. Emma did everything she could... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Family summer MTB holiday in Tignes 2026. Emma from Tignes Direct was superb from start to finish. I was a little nervous going with a new company but I shouldn't have. Emma did everything she could... See more
Company replied
Very easy booking process from start to end. The apartment in Tignes beat expectations - nice and modern, in particular the kitchen was like being at home with all that was supplied (much bett... See more
Company replied
Emma was incredibly helpful, answered all our questions and gave us really good advice for a family holiday, down to the minor details like ski hire, lift passes, getting around and arriving later tha... See more
Company replied
Enjoyable stay in Tignes. Our apartment was big but very dated and in need of modernisation. Random decor but otherwise comfortable. Loads of storage space. Microwave located very high up in the kitch... See more
Company replied
Tignes Direct offer self catering apartments and hotels in resort of Tignes France.
19 HALL PARK HILL, HP4 2NH, BERKHAMSTED, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Emma is really helpful and made the whole experience very easy. Highly recommend Tignes Direct.

Reply from Tignes Direct LTD
Great communications with Tignes Direct throughout the booking process. Easy arrival and check in instructions. Apartment is well located with ski in ski out and good communal amenities (washing machines, car park, ski room). Apartment 7 had lovely views of the mountains from the balconies, good size bedrooms and living area, and was comfortable. Style is well loved rather than chic which suited our family with 4 quite young kids very well. Would love to stay again and I recommend Tignes Direct

Reply from Tignes Direct LTD
Living in Hong Kong I hadn't skied in France for almost 15yrs, and now travelling in with my kids, having Emma advise us on all we needed was brilliant. She helped us find apartments together, so 6 of us, incl grandparents, could be close to my brother & his gang of 9 friends & their kiddies. Emma also helped with sorting ski gear to be delivered to the apartment. All up made our “coming tigether” family trip an amazing one. Thank you!

Reply from Tignes Direct LTD
Very helpful customer service with prompt replies. Everything worked out as planned.

Reply from Tignes Direct LTD
Emma from Tignes Direct is excellent. Really helpful and very responsive with any queries. I have booked via Emma a few times over the years, and she has always been really helpful in finding an apartment to fit our requirements each time.

Reply from Tignes Direct LTD
Excellent customer service and selection of accomodation, ski hire and all things Tignes ..

Reply from Tignes Direct LTD
Fantastic service from initial enquiry through to the holiday itself. Every question we had was answered promptly and suggestions were made to make our holiday experience as perfect as possible.
They really know the area and are well equipped to give great advice. We have used Tignes Direct many times and will continue to do so.

Reply from Tignes Direct LTD
Great value and good service from Emma at Tignes Direct. First time but would book again next time I return to Tignes - apartments are high quality.
Members of my group arrived before me (the organiser) and had no trouble getting into the accomodation without me.
First time booking everything separately without a holiday agency and had no issue so would recommend.

Reply from Tignes Direct LTD
We stayed at Bec Rouge 511 apartment in Tignes Le Lac in March 2024. It was excellent in every way. Good value for money, convenient for slopes and Village. The apartment itself was spacious, clean, well appointed, well equipped. couldn’t fault it. highly recommended. Tom Price

Reply from Tignes Direct LTD
Excellent service and communication from start to finish. Would use again and recommend.

Reply from Tignes Direct LTD
We’ve used this company to book our ski holiday in Tignes for a few years now. Once again Emma’s help and guidance was faultless. A great ski in ski out apartment with everything you need within a 5 minute walk. We will be back next year.
Thanks again.

Reply from Tignes Direct LTD
As ever, Emma of Tignes Direct was super pro-active, responsive and helpful. She interpreted our brief perfectly; identifying two apartments for us in the same block so that our two families could stay 'together' but not in the same space. We had a wonderful trip and the entire booking, arrival and departure process went super smoothly, all thanks to Emma!

Reply from Tignes Direct LTD
Tignes Direct assisted me in finding an apartment so i could join a larger group of friends staying within Lavachet. The communication and booking process was professional and clear. The apartment was fit for purpose and in a good location for the ski area. We would 100% use Tignes Direct for our next visit.

Reply from Tignes Direct LTD
The Tignes Direct team found a perfect apartment for our needs. The location was ideal for accessing a range of lifts which suited a range of abilities. Everything was very close by: bakery, restaurants, parking, equipment hire and also the bus to link the different locations.
The apartment was ideal for 6 adults with three separate shower room. The apartment was well equipped with everything you need and was kept warm.
Communication was clear and timely so there were no issues with finding the property or the agency to collect keys. Advice on passes, parking and equipment hire was also very useful.
Overall a really positive experience and I highly recommend Emma and the team for finding the right apartment to suit your needs.

Reply from Tignes Direct LTD
Emma was fantastic is helping us get organized and providing advise on our DIY Skiing at Tignes. We'll definitely use again. It was very personalized and very reassuring to have her available on the other end of the phone.

Reply from Tignes Direct LTD
Absolutely superb service, they couldn’t have been more helpful. Gave us loads of easy to navigate information and other service recommendations that made our trip a stress free joy!
Can’t recommend them highly enough we’ll definitely only be trusting them going forward with our ski holiday plans.

Reply from Tignes Direct LTD
I’ve been using Tignes Direct for my ski accommodation for many years now. The apartments offered have been consistently of good quality and very good value. I would highly recommend this company for anyone looking for self catering accommodation in Tignes

Reply from Tignes Direct LTD
Easy process to book with Tignes direct, Emma is responsive to enquiries at all times of day.
The apartment beat expectations, with a great location for chairlifts and all the amenities of Le Lac. Check in/out was simple and hassle free.
Would book with them again.

Reply from Tignes Direct LTD
We book skii holiday with this company fo about 7 times and is always best service. Very helpful and communication is fantastic. Highly recommended.

Reply from Tignes Direct LTD
Emma was very efficient and helpful from my first enquiry email to the end of our stay. She was great at communicating, answered all my questions and helped find me just the right apartment. The apartment was lovely, clean, well decorated and in a great location. I would definitely recommend using Tignes Direct.

Reply from Tignes Direct LTD
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.