Im so disappointed! I purchased and paid for an air-fryer in November 2019. Despite numerous promises and even more unanswered communications...I have received neither the air-fryer or a refund. It is... See more
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I purchased the air fryer online on the 4th November 2021 and when I would write emails I would only get an automated response, at some point they even thanked me for trust and patience. This was arou... See more
SCAM SCAM SCAM!!!!!!BIG TIME I Bought 2 x Air Fryer's in November 2021 and never received it. Numerous emails without any luck. These types of Businesses should be FLAG as a high WARNING on all socia... See more
Tidee scammers I ordered my airfryer at the beginning of December 2021 and after plenty emails and Facebook messages back and forth it is now 11th April and still no airfryer. Someone from the consum... See more
Company details
Written by the company
Tidee is pioneering quality and features while setting a new standard in affordability. We sell direct to you and deliver a lifetime of value so you can get the most out of the brand.
Contact info
Durban, South Africa
- team@tidee.co.za
- tidee.co.za
No history of asking for reviews
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I ordered 2 air fryers some two months ago and have not yet received them. I am staring to think that you are a scam. I have send you several emails asking when I can expect delivery. No reply. 😡
I have ordered 2 Air fryers and paid for them.
One black one and one red one some 2 months ago.
To date I have not received them.
I have sent you several emails requesting when they will be delivered, but no satisfactory answer has been received.
I am starting to think that you are running a scam.
Prove me wrong and communicate with me as any reputable company would do.
My contact details are show hereunder.
C Bellato.
0827453084
Still waiting for my air fryer
Did not receive our product yet and…
Did not receive our product yet and asked for a refund. No one answered my emails.
Worst ever service received from any…
Worst ever service received from any online company! Misleading information given when making a purchase. I have never before had to wait over 2 months to get an item I have ordered and payed for, AND I still have not yet received anything!!!
I placed an order in November did not…
I placed an order in November did not receive with no response from my emails I had to search Facebook read comments of other's to finally get a refund terrible should be informed before purchasing
Very bad service and poor communication…
Very bad service and poor communication
It looks like Tidee is fraudster after purchasing the Air fryer without delivery over 3 months now I have send emails know one is replying me I wish I can get my money back
Ordered and paid for my air fryer…
Ordered and paid for my air fryer October 2021 and still not received my fryer.
Non delivery since October
I'm not a happy bunny, ordered my Tidee in October and paid in full, still no sign of it and no explanation or apologies for the delay. Is this a scam?
So far the expirience hasnt been good
So far the expirience hasnt been good. Waiting for jnuary 2022 to see if they make me change my review
My Order after 2 months still has not…
My Order after 2 months still has not arrived yet
Now been 2 months and another delay
Now been 2 months and another delay. Comes has been mediocre
Still waiting for my delivery
I haven't received my Airfryer it's…
I haven't received my Airfryer it's been 2 months
I THINK THIS IS A SCAM
I THINK THIS IS A SCAM. Ordered an airfryer on Black Friday. No delivery. E
mailed twice and received reference numbers.
I absolutely love my air fryer
I absolutely love my air fryer. The best buy ever
Everything they promised..was delivered in this product
Poor service and one big scam.
I'm still waiting for my airfryer for delivering and it is now already a month. So this is big Scam.
I ordered on November 10th
I ordered on November 10th, and emailed immediately to change the postal code on the delivery address as I realized I made a mistake. Matt, the owner replied and assisted me almost immediately.
However, I emailed them again on the 29th of November only to get an automatic response to say that they have "migrated over to a new customer service desk management system" and that they will respond within 48hours. Since then I have not heard back from them again. My last email was on the 9th of December.
I know someone who has received their products and are very happy with it. I however, am not too pleased with this lack of communication. I suspect that I have thrown my money into the abyss.
If I do get a reply from customer service, I will update this post. Until then, I cannot give my recommendation.
Iordered and paid for an Air fryer and…
Iordered and paid for an Air fryer and after I was informed by shipping that it was on its way and I reminded Tidee that I never received my item without any explanation I received an e-mail informing me that there wil lbe a refund.
i got the refund but no reason for the non delivery ??? I was looking forward and excited to receiving the Air Fryer
thank you.
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