Tidee Reviews 225

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Im so disappointed! I purchased and paid for an air-fryer in November 2019. Despite numerous promises and even more unanswered communications...I have received neither the air-fryer or a refund. It is... See more

Rated 1 out of 5 stars

I purchased the air fryer online on the 4th November 2021 and when I would write emails I would only get an automated response, at some point they even thanked me for trust and patience. This was arou... See more

Rated 1 out of 5 stars

SCAM SCAM SCAM!!!!!!BIG TIME I Bought 2 x Air Fryer's in November 2021 and never received it. Numerous emails without any luck. These types of Businesses should be FLAG as a high WARNING on all socia... See more

Rated 1 out of 5 stars

Tidee scammers I ordered my airfryer at the beginning of December 2021 and after plenty emails and Facebook messages back and forth it is now 11th April and still no airfryer. Someone from the consum... See more

Company details

  1. Appliance Store

Written by the company

Tidee is pioneering quality and features while setting a new standard in affordability. We sell direct to you and deliver a lifetime of value so you can get the most out of the brand.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

225 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

I ordered 2 air fryers some two months ago and have not yet received them. I am staring to think that you are a scam. I have send you several emails asking when I can expect delivery. No reply. 😡

I have ordered 2 Air fryers and paid for them.
One black one and one red one some 2 months ago.
To date I have not received them.
I have sent you several emails requesting when they will be delivered, but no satisfactory answer has been received.
I am starting to think that you are running a scam.
Prove me wrong and communicate with me as any reputable company would do.
My contact details are show hereunder.
C Bellato.
0827453084

1 January 2022
Rated 1 out of 5 stars

Worst ever service received from any…

Worst ever service received from any online company! Misleading information given when making a purchase. I have never before had to wait over 2 months to get an item I have ordered and payed for, AND I still have not yet received anything!!!

1 January 2022
Rated 1 out of 5 stars

I ordered on November 10th

I ordered on November 10th, and emailed immediately to change the postal code on the delivery address as I realized I made a mistake. Matt, the owner replied and assisted me almost immediately.
However, I emailed them again on the 29th of November only to get an automatic response to say that they have "migrated over to a new customer service desk management system" and that they will respond within 48hours. Since then I have not heard back from them again. My last email was on the 9th of December.

I know someone who has received their products and are very happy with it. I however, am not too pleased with this lack of communication. I suspect that I have thrown my money into the abyss.

If I do get a reply from customer service, I will update this post. Until then, I cannot give my recommendation.

13 December 2021
Unprompted review
Rated 1 out of 5 stars

Iordered and paid for an Air fryer and…

Iordered and paid for an Air fryer and after I was informed by shipping that it was on its way and I reminded Tidee that I never received my item without any explanation I received an e-mail informing me that there wil lbe a refund.
i got the refund but no reason for the non delivery ??? I was looking forward and excited to receiving the Air Fryer
thank you.

13 December 2021

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