Tidalvape Reviews 

Excellent service from Liam who was helpful and friendly and just knew what I needed before I dis even though it was near closing time, I did not feel rushed Salisbury

Went to the store in Shirley high street! Very friendly staff maya and Chris were so lovely will definitely come again!

Had an issue with DPD leaving my parcel in an unsafe place. But when contacting the Tidal Vape team, Laurence was amazing and provided me with amazing customer service and a rapid resolution! THANK YOU LAURENCE 😊

I'm writing a second review as I believe I've spelt the stores assistance name incorrectly.
Carla , The portsmouth Commercial road branch TIDAL WAVE. As mentioned in my previous post, I felt that Carla, Is very good at explaining the mods purchased. Answered all questions, passionate and really easy to talk to, very personable, It makes the experience of getting the right equipment alot easier. Also just really lovely personality.

Chris from the Bournemouth store was extra helpful , he explained a lot about vapes to me! Thanks Chris I will now only be buying my vapes and accessories from Tidal vape from now on!

I've only been in 3 times but enough is enough! As soon as you walk in staff don't stop trying to sell you what you don't want even when you tell them "it's ok, I don't need it" they still continue going on! I've had enough 3rd time last time! I felt like crying through frustration I'm not a confrontational person but I was close to loosing it with staff.

Fareham shop.
Came in during the week. Lovely staff . Lovely atmosphere. Staff had time to chat & give advise.
Merry Christmas.

Popped in after work today greeted straight away by Niki & Sam excellent service we all had a great conversation about literally anything and everything. Thank you very much.

David at the Totton branch always sorts me out and it is amazing and good value for money.

Poole store In falkland Square.. is superb, staff are helpful, answer questions and give honest recommendations regarding juices and mods.. I'm a big drifter juice fan so they mix my drifter shots and juice in store for me which is very much appreciated. Its my go to vape store

Staff always polite and welcoming. Very knowledgeable too..

Swindon store- I visited to get a new vape kit and the man in the shop was so friendly and helpful, he answered all my questions and told me what deals they had. Shop was clean and very tidy. Definitely be returning , thank you guys

Ran out of ejuice so this place was nearest. No custard juice?….strange. Sold me a 100ml shortfill for £16.99!!!! and gave me the wrong nic shots I specifically asked for, which cost extra. Jeeez! Wont be returning. Poor service and expensive.

I have been using Tidal Vape Bitterne for a few years now. This week I purchased another vape and the staff are very knowledgeable and very friendly.

Brought a vape in Newbury store, packed up after 5 weeks told its not covered on the warranty ?… so what is covered if it stops working?? Not helpful staff just told to keep trying it! Worse customer service ever……

Shay at the Shirley store is always so nice and super helpful! :)

Popped into Eastleigh branch to sort out a problem with my vape.
Was helped by Megan who was knowledgeable, friendly and efficient.
She was able to sort out my problem within minutes.

Hythe Store Location-

Been a regular over the years, staff are always super friendly and personally kind. Kieran and Megan have been wonderful in the past years for me; but the new staff,
Emily & Gabby have been notably radiant, very sweet and really hard workers! Always giving me good deals and recommendations, helped me pick out a new replacement device when I encountered an issue with my old one. Couldn’t give them enough praise :)

Nat is amazing! Defo knows her stuff!
Alice is very knowledgeable as well.
Store is always super busy, n costumers are always leaving happy n satisfied!
Would defo recommend, to new or existing vapers. They have different things as well - all amazing and very well explained!!