Picniq Reviews 

8,623
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Booked for a family of 4 to go Brighton Sealife, train was cancelled at the station but we was responded to quickly via email and they changed my ticket day without any issues! Around the time I was d... See more

Rated 5 out of 5 stars

I got in a muddle with my booking of last minute tickets for the London Eye. the Picniq team were super helpful and responsive and resoled my issue quickly.

Rated 2 out of 5 stars

Tickets purchased for Christmas, arrived at the venue to be told the booking had been cancelled. Although a refund was received, the family had travelled to the venue before we became aware of... See more

Company replied

Rated 5 out of 5 stars

Seamless booking process and excellent value for a family package. I just wish there were an option for larger or extended families with more than four people. Check-in for the ride was smooth and has... See more

Company details

  1. Event Ticket Seller
  2. Tourist Attraction
  3. Travel Agency
  4. Travel Aggregator

About Picniq

Written by the company

The UK No.1 days out idea, attractions ticket destination for families in the UK - and now holidays!. We were founded to help busy parents plan great days out for their children with ease and bring you the best deals on family tickets to attractions, events and festivals. Our mission to save you money and make your ticket purchase safe, secure and simple to use.

Picniq® Experts in family travel.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(8,623)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

The family ticket price

The family ticket price, I was about to spend 120£ on tickets on family of four, when I found the 'Picniq' link offer of 50£ for a whole family, was very happy, thank you very much, the ride was great, you guys did our mood!

1 July 2026
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Reply from Picniq

Thank you, Jev! We’re thrilled you had such a wonderful experience with our service. Your feedback is greatly appreciated

Rated 1 out of 5 stars
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Reply from Picniq

Thank you for your review on Trustpilot.

As previously advised, this offer was only available to customers who purchased full-price tickets directly through Longleat. Unfortunately, the promotion was neither available nor advertised through Picniq.

We did advise that we would contact the attraction to see whether they were willing to offer any goodwill gesture or alternative arrangement on this occasion. However, the review was posted before the attraction had sufficient time to respond to our enquiry.

Picniq Team

Rated 1 out of 5 stars

Be careful this is not part of the main website

I thought this was a part of the Longleat website and that the pre booking would give me a discount. It did not in any way indicate a separate company and I feel very misled and cheated. Be aware anyone like me who are not computer website savvy

17 June 2026
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Reply from Picniq

Dear Mr England,

Thank you for your feedback. I'm sorry that you felt misled.

At no point do we claim to be Longleat Safari Park. The website used for your booking was tickets.picniq.co.uk. While we do sell tickets for Longleat, we are an independent ticketing partner and are not Longleat itself.

I can confirm that by booking through Picniq, you received a 10% discount on your tickets compared to the standard ticket price.

We hope you have a fantastic day at Longleat and enjoy your visit.

Rated 5 out of 5 stars

Easy and fast booking

Easy and fast booking. Great deals too!

16 June 2026
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Reply from Picniq

Thank you, Amlia! We’re thrilled you had such a wonderful experience with our service

Rated 5 out of 5 stars

Booked chessington tickets last minute…

Booked chessington tickets last minute for a family of 4, and it worked out cheaper booking through this website. Simple, clear process, nothing but good things to say.

25 May 2026
Unprompted review
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Reply from Picniq

We’re so glad you’re happy with your purchase, Usman! Thank you for choosing Picniq.

Rated 4 out of 5 stars

Disneyland…

I used Picniq to book Disneyland tickets and found it to offer the best value for money compared to other platforms. The pricing was competitive and the overall deal was quite attractive. However, the user experience—especially the login process—was very poor and frustrating. The interface feels outdated and not well optimized, almost like a basic WordPress setup. This takes away from an otherwise good offering. With improvements to the platform experience, it could be an excellent choice overall.

2 February 2026
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Reply from Picniq

Hi Lavesh,

We appreciate your feedback, as it helps us improve our services. I have passed your comments on to the relevant department.

We are pleased to hear that you were happy with your Disneyland Paris tickets and hope you had a great time .

Thanks,
The Picniq Team

Rated 5 out of 5 stars

I can only recommend

I can only recommend. I was initially a bit afraid as I was not buying it from the official site. Nevertheless, my experience was great - we saved more than 30 pounds thanks to family deal and we enjoyed London eye a lot!

Communication was also great - I’ve received immediate message with information to What’s app and email either tickets in few minutes.

31 March 2026
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Reply from Picniq

Thank you, We’re thrilled you had such a wonderful experience with our service. we are looking forward to serving you again soon!”

Rated 5 out of 5 stars

Genuine company

I had never heard about Picniq before but glad I have now. The prices are genuine and I feel comfortable that I’m getting a good deal on the tickets.

2 April 2026
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Reply from Picniq

Thank you, Kim! We’re thrilled you had such a wonderful experience with our service. As a small business your positive feedback means a lot,

Rated 5 out of 5 stars

Very easy process!

1 April 2026
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Reply from Picniq

Thanks for the 5-star review, Maddie! We appreciate loyal customers like you who put their trust in Picniq. Looking forward to serving you again soon!”

Rated 5 out of 5 stars

Always love this company

Always love this company. Good discounts, quick ticket arrival!! Wish I could download to google wallet though!

19 March 2026
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Reply from Picniq

We’re so glad you’re happy with your purchase, Nicola! Thank you for choosing Picniq. Your satisfaction is our top priority!

Rated 5 out of 5 stars

Everything went great

Everything went great. Had a great experience!

18 March 2026
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Reply from Picniq

Thanks for the 5-star review, Glen! We appreciate loyal customers like you who put their trust in Picniq. Looking forward to serving you again soon!”

Rated 5 out of 5 stars

peace of mind

I recently booked tickets through Picniq and honestly, the whole experience was refreshingly smooth.

The website was easy to navigate, with clear pricing and no hidden surprises at checkout — which is rare these days. I liked that everything was laid out simply, so I could compare options without feeling overwhelmed. The booking process itself was quick, and my tickets arrived instantly by email without any issues.

What really stood out was the variety of family-friendly attractions available in one place. It saved me time jumping between different websites, and I managed to find a great deal for a day out.

Overall, Picniq made planning a trip feel straightforward instead of stressful. I’d definitely use them again for future outings.

4 March 2026
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Reply from Picniq

Thank you, We’re thrilled you had such a wonderful experience with our service. As a small business your positive feedback means a lot,

Rated 5 out of 5 stars

Great and reliable site

Great and reliable site. Bought tickets to Disneyland Paris and had to cancel due to unforseen circumstances. The refund process was smooth and easy with no questions asked. Will continue using them

2 March 2026
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Reply from Picniq

Thank you, We’re thrilled you had such a wonderful experience with our service. As a small business your positive feedback means a lot,

Rated 3 out of 5 stars

Best price around but it changes up and down

I found this website when searching ways to buy tickets, It had good reviews, I created an account and purchased my tickets but I find it very hard to get back to the members bit it would help to have a login page or link to get back to your account, happy to discuss

4 March 2026
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Reply from Picniq

Hi Neil Thanks for your review, We appreciate all feedback . For future use, If you click on the three lines on the top right of our home page then on Picniq perks it will take you straight to the log in page , Many Thanks The Picniq Team

Rated 5 out of 5 stars

We bought Disneyland Paris tickets…

We bought Disneyland Paris tickets through Picniq. Competitive prices, easy to use and great customer service answering right away.

5 January 2026
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Reply from Picniq

We’re so glad you’re happy with your purchase, Thank you for choosing Picniq. Your satisfaction is our top priority!

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