TicketQuarter Reviews 

Really helpful and flexible when I sent an email! Thank you so much for your assistance!

Fantastic customer service, i rang up with 2 ticket issues and without hesitation Danny resolved the matter within minutes

I was having problems with purchasing my tickets that I had won in a competition ticket quarter was quick in helping me .I was really pleased with service .I had fantastic seats and really enjoyed the concert .

I contacted customer service as I was unsure if I had purchased tickets for the Stereophonics in Liverpool on the 16/12/25.
Customer service replied to me within an hour to let me know if had and resent me the confirmation email.
Fab service and it put my mind at ease so Thank You.
Definitely a 10/10 👌👌

I contacted customer services at ticketquarter as I had booked the wrong date for a concert in Liverpool. My enquiry was responded to quickly and very efficiently, my new tickets have been issued to me.
Thank you very much Ticketquarter, great service.

A mistake on my behalf was ammended efficientley and dealt with swiftly by ticket quarter very helpful and efficient service

I have used Ticketquarter a number of times over recent years to purchase comic con tickets and quest experiences. Most recently for Liverpool comic con 2025. Whilst ordering tickets online through the ticketquarter website is relatively straight forward, sometimes it is nice and reassuring to speak with a real person to ensure that the purchase goes through without any mistakes, and gives you the opportunity to ask those little questions that you might have. Today I rang ticketquarter and could not have asked for a more helpful and receptive response to my enquiry. Thank you ticketquarter for your ongoing service and support and especially to the telephone staff who have always in my experience been so polite and helpful.

Extremely happy with the help I was given. I had to swap a ticket to another day. And they did very quickly and asked if I needed anymore help. Very helpful.

I used this site last year to purchase our tickets for Liverpool aswell. Any issues were rectified within 24 hours, today its only been 1 hour. Thank you.

Ordered tickets. Confirmation said if the E-tickets don’t arrive 7 days before the event, get in touch. I forgot until two days before, but once I sent the email they got back to me with my tickets within hours, so can’t fault the customer service.

I emailed this company with a question and within 10 minutes on a Saturday night I had a response. They dealt with my query so quick and gave me the outcome I was hoping for. Amazing customer service 👏

Good day
I’m still awaiting someone to contact me I received a complaint inquiry number and nothing since . I still want to know HAVE I GOT TICKETS Any asidstance grateful if pkease .

Had a query regarding tickets for a show not yet received. Reply was
extremely quick within 1 hour fully updated and reassuring information

Excellent customer service

I contacted customer service with a query about an event I had coming up this Saturday and I had the pleasure of speaking to a member of your staff called Ellis, who was responsive, proactive and supportive the whole way through. Tremendously grateful for his support and I am now really looking forward to the event!

Please be warned using this company. They hold back your tickets release until the last minute to stop you having access to them to release them to other customers should you be unable to make the event. E.g. like ticketmaster do.

They cancelled the event and promptly gave a refund except for the service fee - that's non-refundable even if THEY CANCEL the event.
They will keep your hard earned money when it isn't your fault and you only opted to use them because they are the only ticket vendors for an event.

I noticed I’d made an error on my booking and contact customer services straight away which was out of office hours.
I immediately received an acknowledgment of my query and when the offices were next open my query was dealt with without any fuss or bother.

Initially easy to purchase the tickets
However confirmation e mail stated that the tickets were attached. No attachment.
I therefore emailed and was told that the tickets were not ready to be sent yet. This should be communicated when purchasing the tickets, then I could have given you 5 stars.

Might have deleted my e ticket so emailed today and got a quick response in like 5 minutes so can’t complain at that service