Ticket.fi Reviews 

On flight reservation trough ticket.fi when paying for the luggage only one way luggage came up in the ticket. There was no option to buy two way luggage. Had to pay additional luggage and it only showed luggage included for one leg of two leg flight. Did not get reply / explanation from ticket.fi for this

The Credit Card payment option did not work for me, so I had to use one of the paid options. This is extremely frustrating, because in the end what it means is that I get promised one price in the flight search engine and then I end up paying a different price at the end => the promise isn't kept.
This is very important to me: I'll absolutely prefer any provider that keeps their promises over those who don't and if my credit card is the problem (which I doubt), I'm willing to change my credit card provider to fix this frustration.
Hope this helps!

good service and reasonable price,only negative thing was when i called to customer service to change the date of my flight i was waiting online for more than 20 minutes but they were very helpful when they answered

Very good platform that I prefer to use regularly. The one missing star is about them trying to trick you into buying additional products, such as booking of seats without telling you the price beforehand. You're guided through the seat booking process by default and then you'll hopefully notice that the total price changed because of the seats. Also, they sell print-outs "in case you don't have a printer at home" while a modern person already knows that most airlines accept paperless check-in. Anyway, this platform is relatively good, and I can recommend it to most people, if not the older generation that might notice the additional fees on extra services. Stay alert and you'll like this page :)

If you buy round-trip journey which consist of two separate tickets they might issue you only one way which you can't cancel. Never saw such behaviour from other agencies. So, avoid as much as possible this site and agency.

Answers of questions takes to long

Read feedback(s). Most of the feedback(s) is written by extremely disappointed customers. TICKET canceled my flight without giving me real reason and evidence. Probably (the way they are behaving in my case and many other people who left feedback here) they are bunch of crooks and criminals. THEY DON'T CARE ABOUT CUSTOMERS. THE ONLY THING THEY CARE IS RIPPING OFF INNOCENT PEOPLE. PEOPLE STAY AWAY FROM THIS COMPANY AND RUN FASTEST AND FURTHEST AWAY YOU CAN FROM THESE COMPANY. How employees are not ashamed working for this company. These people (employees at ticket) have absolutely no moral. With such very low moral employees are not qualified to work with customers. EXTREMELY DISAPPOINTED CUSTOMER.

I paid for domestic flights but the tickets are not included after a week of waiting. E-mail is not answered. Language is English or Swedish.

Tickets and the company's response to the letters were found in my spambox . My mistake! I raise my ratings from the previous two asterisks.

Vesa

confusing web pages and they charge you way too much for every single service-such a rip-off. will totally book my flights elsewhere from now on and wouldn't recommend ticket.fi to anyone.

everything is all right!

Price was favourable, but it was a shock to find that we had to pay extra for checked-in luggage.

It was different prices I saw and it cheaper and at the end of payment it increases

Telephone service only three hours, I had to pay but did not get service,

I was intending to book a flight through Ticket; however, when I went to book the flight, it did not have an option to add check-in luggage. This was a problem because the airline, which I would be flying with charged 70 euros, unless you reserved and paid for the check-in luggage beforehand. So I emailed Ticket and explained the situation, and I asked if I would be able to reserve check-in luggage in some way after/before ordering the ticket since there wasn't an option online.

They replied to me saying simply, "Sorry, we cannot help you", no explanation, nothing. So, I did not end up booking the ticket because I did not want spent 70 euros for my check-in luggage.

I would have been happy if they would have at least explained why they can't help. But not being able to help with such a simple thing as check in luggage, a main category in buying a flight, and not explaining why. I found it to be very unprofessional.

We are quite satisfied, but one hope is to get your websites in finnish language also!

Smooth and hassle-free booking! No extra or hidden charges. Just 10€ extra if you pay by credit card.

you are wonderfull...i had a great customer service from u...continue...
cheers

Good service and prompt response!