Tiboo Reviews 

561
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 240 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality of their products, especially the toilet paper and other household items. Customers consistently highlight the softness, strength, and sustainable nature of the toilet rolls, noting they are often larger and last longer than conventional options. The ease of ordering, quick delivery, and overall positive service experience are also frequently mentioned, with many appreciating the company's commitment to care for their customers. However, some customers experienced issues with delivery, including damaged packaging, incomplete orders, or problems with the courier service. A few people also mentioned that some products, like the bamboo toilet paper, led to blocked pipes, or that the refillable hand soap did not last as long as expected.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and effectiveness... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products like toilet paper,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and prompt delivery... See more

Order

Consumers find ordering to be a positive experience, with many describing it as easy and straightforward.... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was constantly cleaning my bathroom surfaces because the dust build-up was daily! Since using Tiboo, bathroom surfaces are now cleaned weekly - there is NO dust from their toilet paper and it makes... See more

Rated 5 out of 5 stars

We ordered the sugarcane toilet paper and it's an excellent product. Having tried competitors product the quality of this toilet paper seems to be the best in our opinion. It was easy to order and arr... See more

Rated 5 out of 5 stars

So far I’m impressed with the products eg foaming hand wash thick and cleans well. There was a slight problem with my initial order which was rectified quickly and efficiently - great customer servi... See more

Rated 5 out of 5 stars

The company seems great. I like the products :the foaming handwash refills are convenient and good to use. The bamboo toilet rolls are beautifully presented (you can reuse the outers as wrapping pape... See more


Company details

  1. Cleaning Products Supplier
  2. Hygiene Articles Wholesaler
  3. Toiletries Store

Written by the company

Tiboo is an eco-friendly online store specialising in zero waste products for everyday life. Every day we witness the increasing effects of global warming. Deforestation is a massive contributor. With trees being harvested for such things as toilet paper, the knock-on effect is alarmingly clear. Tiboo is set to change that. In our time, use of toilet paper around the world has increased significantly and it’s part of our society today. Tiboo doesn’t use paper pulp from trees, we use pure bamboo instead which is one of the world’s fastest growing plants regrowing fully within two years. Bamboo toilet tissue is luxurious, anti-bacterial, naturally hypoallergenic and fantastic for your skin. So you can be eco-friendly without compromising on quality. Our range has quickly grown to include an entire range of sustainable cleaning products. Our products are designed for use in the home as well as for businesses who care about their green credentials.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

561 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(561)

224 reviews in the last 12 months

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Rated 5 out of 5 stars

Tibootissue is an excellent product

Tibootissue is an excellent product, friendly customer service representatives are supportive, and very helpful when my delivery was delayed. Thank you for supplying me with a fantastic product that is good value for my money.

5 January 2026
Rated 5 out of 5 stars

Perfect 15/10 stars!

Perfect! I changed from white bleached toilet paper to unbleached around 6 months ago with a different brand, we got on ok with it but it did seem a little rough… when it came to renewing my subscription I had a look elsewhere and realised tiboo (which I normally buy other bits from) did the toilet paper at the same price and 1 ply thicker. I cancelled my old subscription and signed up to tiboo. It was delivered within two days and I am so very pleased we did change. This toilet paper is as soft if not softer than your chemical laced white toilet rolls and is septic tank safe. We were that pleased with the outcome we then went on to subscribe to their kitchen rolls which again, are strong, absorbent and seems there’s a lot more on a roll that the supermarket rolls. They all come wrapped in lovely packaging and are in twos so you don’t have to worry about them getting dirty or anything. They have a nice pattern to the rolls themselves too. This company is by far the best with not only price, quality and value but customer service too. Any questions and they are there to help. Very friendly so if I could give more stars, I would!! 15/10 stars for tiboo and its customer service. Will definitely use again and will definitely recommend you first for anyone searching. I’m hoping to try more of your products soon too. Thanks again for such a pleasant experience.

15 January 2026
Rated 5 out of 5 stars

Great concept and great execution

Great concept and great execution. I needed something flushable if my customers accidentally put that in the loo instead of the bin. Great alternative to blue roll and eco friendly too - all packaging is recyclable. Never heard of cane disposable wipes/tp before. Subscription is a ver handy feature.

10 November 2025
Rated 4 out of 5 stars

Ordering was simple Great product

Ordering was simple
Product is excellent.
Customer service helpful , the only thing that let the experience down was Delivery, which is outwith Tiboo’s control
was terrible and I have contacted DPD directly regarding this

22 January 2026
Tiboo logo

Reply from Tiboo

Hi Neil, I will look into this today and will contact you shortly.

Rated 5 out of 5 stars

The company seems great

The company seems great. I like the products :the foaming handwash refills are convenient and good to use. The bamboo toilet rolls are beautifully presented (you can reuse the outers as wrapping paper) and the rolls are larger than normal and the sheets are sturdy.
The only reason I’m scoring 4 is because it took DPD several attempts to deliver, because they had somehow got the wrong address for me (they were trying to deliver to a numbered house though our house has a name). But someone from Tiboo rang me and sorted the problem out professionally and quickly.

12 January 2026
Rated 3 out of 5 stars

Mixed feelings

Product is great. Disappointing customer service

5 January 2026
Tiboo logo

Reply from Tiboo

Hi Marie, I'm sorry to hear you were not happy with our service, great service is very important for us. Kindly advise how we can improve?

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