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Tibber Reviews 4,765

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TrustScore 4 out of 5

3.8

Energy Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 411 reviews, reviewers had a great experience with this company. Many customers are very satisfied with the user experience, finding the app intuitive and easy to use, which helps them understand and control their electricity consumption. People appreciate the transparency of costs and the ability to see hourly prices and detailed consumption data, which allows them to optimize their usage and save money, especially for electric vehicle charging. The app's features, such as smart charging and price forecasts, are highly valued for their effectiveness in reducing electricity bills. However, some people encountered issues with the Tibber Pulse device, reporting that it often loses connection, generates false alarms, or has battery problems, leading to frustration and replacement needs. Additionally, a few customers experienced slow customer service responses, with some noting that support is not always fast or effective, particularly when dealing with product replacements or specific integrations. There were also mentions of the app lagging or having bugs, and some users desired more advanced statistical information or specific integrations that are currently missing.

What people talk about most

Price

Customers had ambiguous experiences with price, with many reviewers praising the transparency and control... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of setup for... See more

Application

Users describe ambiguous interactions with the app, with many finding it intuitive, easy to use, and clear... See more

Product

Consumers find product to be ambiguous, with many praising its functionality and integration capabilities,... See more

Service

Reviewers mention ambiguous feedback about service, with many praising it as very good, great, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ease of use and great service. Bad that existing smart meter (shelly, anker, …) are not accepted to deliver live data. I’m forced to install one more electrical device on top (the pulse) which is doi... See more

Rated 4 out of 5 stars

Since we charge out vehicles optimized and have a kind of hybrid heating (Natural Gas / Electric) (all controlled by a RasPi) we save between 1.500 and 2.000€ a year compared to the average natural... See more

Rated 4 out of 5 stars

W/o a smartmeter the Tibber 24/7 gadgets Bridge and Pulse are a great way to track/control your power consumption 24/7. The downside is depending on your apartment situation you may have to re-establi... See more

Rated 4 out of 5 stars

Ím happy there is an API available I can use for my energy management. Smart charging had some strange behavior when I used it, before automating that on my own. Starting and stopping the charging did... See more

Company details

  1. Energy Supplier

Written by the company

Tibber replaces your electricity supplier with technology – so both our planet and your wallet will last longer.

Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

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Rated 5 out of 5 stars

Everything is fine

Everything is fine, reliable and transparent !
Great App and Hardware enables real-time management of electricity.

19 December 2025
Rated 5 out of 5 stars

Helpful

Hi, Tibber is a very modern Company. The Information you get are very helpful and show your posibilities to use the technology optimal.

9 December 2025
Rated 4 out of 5 stars

Your Chance to save thousands of Euros.

Since we charge out vehicles optimized and have a kind of hybrid heating (Natural Gas / Electric) (all controlled by a RasPi) we save between 1.500 and 2.000€ a year compared to the average natural gas / electricity / fuel conditions.
The only reason for not giving 5 Stars is the pulse. I know, it is just a workaround since we still do not have a Smart Meter, but it is little bit of a downer. The Bridge is placed 20 Inches from the next 2.4Ghz WiFi AP but sometimes trying to connect to the farest AP in the House - resulting in the loss of 90% of the packets. Even though activated, I do not recieve a pushnotification, that the pulse is than (kind of offline), but a Little later I get a Mail, that I exceeded the API Limits (I than reboot the „wrong“ AP resulting in a pulse reconnect during that Time-Out to the correct AP).
It‘s the reliability. (If you have a small House or a smartmeter, ignore everything I wrote).
Reported that a year ago, did not change by now.

9 December 2025

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