amazing quality but i do recommend having multiple silk atleast 2, Ive notice wearing the same silk for 1 year straight is not the strategy lol
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Dear Silk Team, I hope you are well. We recently received an order for the 25 Momme Premium Luxury 100% Mulberry Silk Fitted Sheet (Pearl White, 180x200+30cm) for a total of €280.00. After... See more
Company replied
I have not purchased anythign from them yet, however I looked at their reviewws on their website and they say they have 5.0 stars on their sleep caps out of 64 reviews, yet the pages of the reviews ar... See more
Company replied
bought a summer-weight pure silk comforter and put it inside a cotton duvet cover. The store shipped everything directly to my home, and the entire process was handled very well. Chinese families h... See more
Company replied
Company details
Written by the company
Finest quality of silk products; OEKO-TEX Certified; Purveyor of purest silk since 2002.
Contact info
9888 W Belleview Ave Ste 2142, 80123, Denver, United States
- branding@thxsilk.com
- thxsilk.com
3.9
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Beautiful maulberry silk
Fast delivery. This is my 5th sheet and pillow
cases. absolutely love it. Products are beautifully packaged and the silk is wunderful. Won't be without it anymore!
7 January 2024
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
the homepage is not very well designd
the homepage is not very well designd. When you scroll down the items, the lines slide over eachother and the text is not readable. It is not very easy to put an order.
14 January 2024
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
We will submit your feedback to our manager and upgrade our homepage to make customer more easier to place order.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Doesn't feel like Real silk
wrinkled, not soft. doesn't feel like real silk. Zipper not good either
11 January 2024
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Sorry for the misunderstanding here.
At THXSILK, we only use high-quality materials and will not compromise with inferior products under any circumstances. Our products are all made of 6A grade mulberry silk, all with OEKO certification, safe and healthy for your skin.
If you do not like them, you can contact us to return for a refund.
One of our customer service staff will contact you shortly to review the details.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer
Loyal Customers
My last purchase was an accessory for Christmas gift.I was so pleased when it arrived that I purchased the same for myself. Now I ordered a sheet set as my own New Year gift. Just hope the company starts a thank you program for loyal customers.
14 December 2023
Unprompted review
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Excellent quality. No problems. Love my thxsilk products!
I have had zero issues with my orders. The quality is excellent. I have gifted thxsilk to friends and family and they were very pleased. Silk Pillowcases are a must. I have a top sheet but not a bottom…yet. I have a silk filled blanket that is the perfect temperature regulator. The hair ties and silk sleepers are essential extras. My hair quality is improved. I use them at bedtime. Just perfect 👍
1 November 2023
Unprompted review
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
I received my pillowcase in just two…
I received my pillowcase in just two weeks and it came beautifully packaged in a fabric envelope. The colour and texture are just beautiful, smooth and cool. If I'm in the market for more silk, I will definitely buy again.
18 January 2024
Unprompted review
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
2 very soft silk pillow cases! Love!
2 very soft silk pillow cases. Fast delivery and great communication. I will order again!
20 December 2023
Unprompted review
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
HIGH QUALITY!
18 January 2024
Unprompted review
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Nice quality items
Nice quality items. I got the dream set, I use every night. Customer service was helpful with my delivery.
11 January 2024
Unprompted review
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
The flat sheet and comforter for th…
The flat sheet and comforter for the king bed iare too small for a king bed. I cannot tuck the flat sheet so it keeps bunching and the comforter doesn’t cover me on the side.
18 January 2024
Unprompted review
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Sorry for the misunderstanding here.
If the size is too small, please contact us to change to a bigger one.
We can offer you free exchange.
One of our customer service staff will contact you shortly to review the details.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer
Fast, Efficient Customer Service
I love my all my ThxSilk products and recently inquired about shipping. I was contacted immediately with a link to track my products. I received quick and friendly customer service that is worthy of the products. Thanks!
9 January 2024
Unprompted review
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Nice Quality products and packaging
Nice Quality products and packaging. Correct order. Tracking for shipping was slow and not simple for the customer.
18 January 2024
Unprompted review
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
awesome products great prices good gift…
awesome products great prices good gift idea for boujeeier people
18 January 2024
Unprompted review
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
happy super
4 January 2024
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Silk pillowcase
I just got my silk pillowcase and it’s so soft and smooth. Feels great for my hair 💓
18 January 2024
Unprompted review
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Thxsilk is awesome
Thxsilk is awesome! I can sleep much better than before.
21 December 2023
Unprompted review
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Adorable silk scrunchie!
20 December 2023
Unprompted review
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Love the product
1 January 2024
Unprompted review
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
Great quality and amazing style
Great quality and amazing style! Will come back next time!
17 January 2024
Unprompted review
Reply from Thxsilk
Dear customers,
Thanks for your feedback on Trustpilot!
Thank you very much for your love and support.
At THXSILK, we only use high-quality materials, and under no circumstances will we compromise with inferior products. Our products are all made of 6A grade mulberry silk, all of which have passed OEKO certification, which is safe and healthy for your skin.
When you use the product, you can consult our customer service for any questions about the product. For example, washing and care suggestions, storage methods, etc.
If you have any questions, please feel free to contact us at service@thxsilk.com.
We will get back to you within 24 hours on working days.
best wishes,
THXSILK Customer Service
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