Good quality, and not a scam. Takes a while to arrive and the return process is a bit confusing. I would advise if you like to purchase from them to take one size bigger than your usual size. Otherwis... See more
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At Thrivin Gymwear, we believe that fitness is more than just a routine – it’s a lifestyle that deserves to be celebrated with confidence and style. Since our founding in 2023, we’ve been dedicated to creating fitness apparel that goes beyond the ordinary, empowering women around the world to feel strong, confident, and beautiful.
Contact info
3762, 1007 N Orange St, 4th Floor, 19801, New Castle, United States
- info@thrivin.com
- thrivin-gymwear.com
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The pants I purchased fit poorly
The pants I purchased fit poorly, they constantly ride down or slip around the waist.
Omg please don’t order with them
Omg please don’t order with them !
I have placed my order 3 weeks ago and still nothing has even moved.
Costumer service is only a Chatbot, nothing more.
Very bad experience and very disappointing.

Reply from Thrivin Gymwear
Efficient customer service
I ordered incorrect sizes by mistake, I got in touch with customer support and received a response very promptly from Lorence. Lorence was so helpful and efficient, my order has now been amended to the desired sizes, I am really excited to receive my package! My experience has been wonderful!
Lovely
This has genuinely become my go-to sportswear brand. I have ordered from them several times, and every purchase has confirmed why I keep coming back.
I absolutely love the wide range of colours, but what really makes the difference is the fit. The clothes provide excellent support, feel incredibly comfortable, and enhance the body in such a flattering and natural way. They fit so beautifully that they immediately make you feel more confident.
Once you try them, it is honestly very difficult to go back to ordinary sportswear. They make you feel supported, put together and ready to train (to the point that simply wearing them makes you want to work out!).
A brand I trust completely and will definitely continue buying from.
Don’t by from thrivin
Don’t by from thrivin. They claim to deliver writhing 9 days max, it took my order over weeks to arrive, and they did not want to compensate my or offer any solution for the delay. When I wanted to return some items, the return cost 50% (119dkk) of the worth of the return, which they want me to pay up front with no insurance if it gets stolen. That’s the baddest customer service I have seen in a long time. DO NOT BUY
Thrivin has truly helped me alot
Thrivin has truly helped me alot. Ive ordered from them some times and everytime i meeded something they were there for me to help me through everything.. Ive had contact with Abby and she truly helped me with my problems that i hsd along the way. I highly reccomend biyong from thrivin since both the products are amazing and the staff helps you out when you need it.
Outstanding customer service
Outstanding customer service! I had an issue with a defective item, but Ronnie from Team Thrivin handled everything with incredible patience and care. He went above and beyond to make sure I got the exact replacement I wanted from their newest collection. Truly top-tier support and great communication—I couldn't be happier. Highly recommended! ⭐⭐⭐⭐⭐
Many thanks for the great support!
Many thanks for the great support!
Especially thanks to Karen!
Had a terrible experience with these
Had a terrible experience with this company trying to return items that were too small.
First time customer so I did not know what to expect with sizing. And now being penalised over 25% of what was spent in order to return these.
Won't let me use courier of my choice they are insisting almost €30 be spent to send back a 1.7kg parcel when An post / DHL looking for less than €11
I would not like anyone else to get caught out with spending their hard earned money with this crowd.
I have advised my friends against it already.
Great customer service
Great customer service. Ronnie was amazing! Thank you for fixing my error! Looking forward to my order *****
Excellent customer service!
Excellent customer service!
I had an issue with locating my order confirmation, but the support team replied super fast and helped me find everything right away. Friendly, polite, and very helpful. Highly recommend Thrivin!
My new favourite brand!
My new favourite brand!! I absolutely LOVE Thrivin, all these new collections are not helping my bank account as I want it all😩 Their design and colour range is amazing and continuously growing! I absolutely love the ‘buy 2 get 1 free’ offer, as you get such a good deal and the quality of the items is really good! The free socks are the cutest touch too! Please don’t change and become super expensive like all other brands😓
The delivery takes a while but the items are dispatched super quick, it’s just a matter of the transit time. Also I would personally recommend sizing up in the leggings/shorts!
Very dissapointed!
Order took almost a month to arrive. Products were way to tight around the thighs, even tho i ordered two sizes up from what i normally wear. When i tried to return the order, the shipping cost more than the order itself! Very dissapointed with this whole thing..
Amazing customer service from Thrivin
Amazing customer service from Thrivin. Lorence was so kind & helpful. Highly recommend using this brand.
Sizes are small AND exchange is turmoil
Exchange is confusing and NOT free. I ordered three jackets but they were too small. Tried to request an exchange through the Return Portal but there was no option for exchange. Contacted the customer support 4 times only to find out I need to pay for the shipping even though it's an exchange, not a return. As a "one-time courtesy" Thrivin offered a coupon covering only 50% of the shipping fees. On their website they say that exchange is free of charge, that is simply not true. As an online shop it's expected that people might order the wrong size so this should be sorted out.
Aside from the exchange hassle, the jackets do seem to be of good quality and the colors are nice. I'll just give them to my friends.
Never again
Never again, Thrivin!!
I placed my order five weeks ago, and it is still nowhere to be found. After multiple emails, I eventually found out that I will not be receiving my package at all.
As compensation, I was offered a gift card, which I have also not received. I have been given promises for weeks, but nothing has been resolved. All I keep hearing is requests for more patience.
To make matters worse, the event I ordered these clothes for took place two weeks ago, so the items are now completely useless to me.
This has been an extremely disappointing experience from start to finish, and I certainly will not be ordering from Thrivin again.
Awfully long shipping time
I ordered from thrivin on 6/2/2026 and it has been 7 weeks, almost 2 month and my clothes are nowhere to be found.. they told me that the products are out of stock after contacting them and they let me choose another color from the ones available but it was a month ago and still nothing happened.. i received two e-mails claiming the shipment is on the way but it just never arrives. I really hope it’s not a scam and eventually I will receive my order after 2 months of waiting..
This has been one of the worst order
This has been one of the worst return experiences I have ever had.
It took me almost 3 months to return my order. During that time, I had to email customer support over and over again, repeatedly follow up, and remind them about my request because I was often ignored or received generic responses instead of actual help.
Although my return was eventually approved, I was charged USD 6.60 for the return label and then an additional AED 31 for shipping. In total, I paid around AED 50 just to return the item.
I wasted an enormous amount of time and effort trying to resolve something that should have been straightforward. Instead of helping, customer support made the process unnecessarily frustrating and exhausting.
If you are considering buying from this company, be aware that if you need to return an item, the process may take months, require constant follow-ups, and involve unexpected costs. Based on my experience, I will not shop with this company again.
Really happy with this brand
Really happy with this brand, the small bit of compression really does work to give your bum that extra "oompf!"
I have ordered two pairs of leggings and the midrise elavate shorts in lots of different colours and would definitely recommend! I was in between sizes so went up a size on the shorts (M instead of S) for a more comfortable fit.
I had one pair of faulty shorts where the scrunch bit snapped, however, the customer services team where great and credited the costs of the shorts +postage to my account so I could replace them.
Overall great customer experience and intend to buy more pairs!
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