I had a family emergency and needed to get my child home from London. I accidentally booked her two flights on different dates. The support lady at Thrive was so patient and helpful in getting the si... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Thrive Travel, we specialize in finding the most affordable flights through our online booking engine. Unlike our competitors such as Priceline, Orbtiz, and Kayak, we have a unique flight search algorithm that greatly enhances the likelihood of discovering the lowest unpublished airfare rates for you. Our booking engine leverages strong industry relationships to search for exclusive rates. Thrive Travel allows flyers to conveniently search, compare, and book flights online using our user-friendly booking engine. We take pride in providing flyers with a hassle-free approach to booking airfare.
United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worried it was a scam but got my flight for cheap and verified it on Delta's website so it seems to work. Communicative via email and phone

Reply from Thrive Travel
After I booked my ticket I received an email that the ticket wasn’t actually booked but an agent will work on it. I then received a voicemail a few days later claiming they needed my credit card CVV number to complete the booking. The number they left me was the general line that resulted in a phone tree system that never led me to a human. A few days after that I received an email confirmation for the ticket and related credit card charge despite never confirming the CVV. When I checked with the airline to confirm the ticket they said they showed three different flights: the one I actually booked and a return flight (one-stop) originating from a random city on a random date that I didn’t book. I’m confused and annoyed by all the hassle and there is no way to get in touch with the company.

Reply from Thrive Travel
My last minute ticket, I bought it the night before flight, was very affordable and customer support was exceptional! Everything went smooth. I'll use Thrive Travel again and would recommend them to all my friends!

Reply from Thrive Travel
I like how fast the service was and I like how the customer service response to you so quick.
Thanks

Reply from Thrive Travel
Thrive Travel went far and beyond. They kept the offer alive longer while I resolved the credit card charge with my Bank. Blair was very forthcoming. Great experience!

Reply from Thrive Travel

Reply from Thrive Travel
Was the cheapest of all on the internet would purchase from again.
Thanks!!!

Reply from Thrive Travel
All great to this point. I am ready to fly in two and half weeks. I will be in Yuma.

Reply from Thrive Travel
Got the tickets at the price I placed the order for. Tickets were confirmed within 12 hours and confirmation email sent. No follow ups were needed.

Reply from Thrive Travel

Reply from Thrive Travel
Booking was smooth and far cheaper than anywhere else I had looked. First email I received noted that the booking had not yet been confirmed, but that I would receive confirmation or cancellation within 24 hours if that particular flight was no longer available. Within 2 hours I received the booking confirmation, and was able to look up my flight information on the airline's website directly. After receiving the booking confirmation, I received a personalized email from one of their customer service agents, as well as a phone call confirming my booking and letting me know I could reach out directly to her if I had any questions or issues. No other discount flight booking website has ever offered that level of service- so I highly recommend! I was skeptical at first due to the flight price being significantly lower than on other websites, but after this experience I will definitely be booking with Thrive Travel again.

Reply from Thrive Travel
Appreciate the Quick response and updates from Mason.

Reply from Thrive Travel
Marvin always finds us the best deals! He just helped book a family visit to the US which we are really excited about.

Reply from Thrive Travel
Zach was very expeditious and informative during this entire process. He was very accommodating with all of our requests. This has been a pleasant experience so far.

Reply from Thrive Travel
The most wonderful and talented travel service ever!
You always get us the best flights and rates, we are so grateful to you all!

Reply from Thrive Travel
Sold me a flight & then weren't able to ticket it for me. And then the same one was up on the website for an hour+, even knowing it was out of seats.

Reply from Thrive Travel
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.