I'm a big fan of Thrive. No gimmicks, no sales pitch, just medical providers and great customer service giving you real advice about wellness and health. They were way ahead of the curve when it com... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thrive staff continues to be amazing. When I have questions or need assistance, they promptly respond. Brittany was very helpful in explaining my lab results. She gave me suggestions on what my n... See more
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I was worried about using an online platform for my hormone replacement therapy but I have been with Thrive for over 2 years and I have had an amazing experience. Everyone from the medical assistants... See more
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I was skeptic at first because you see ads everywhere for stuff and you aren't sure it is legit. It was pretty straightforward. She was knowledgeable and answered my questions. I am hopeful and enco... See more
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Company details
- Wellness Program
- Home Health Care Service
- Medical Clinic
- Women's Health Clinic
- Online Pharmacy
- Wellness Center
Written by the company
Thrivelab is out to change how hormone health is delivered – making it more convenient and cost effective to access safe, natural hormone and testosterone balancing programs. Now everyone can alleviate age-related symptoms and restore youthful vitality faster than ever before.
Contact info
2719 S. El Camino Real, 92672, San Clemente, United States
- (737)377-1600
- support@thrivelab.com
- thrivelab.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent visit
Excellent visit, Larissa Garth, PA is an expert on hormones and so helpful in making changes in my plan to help me feel my best. I never feel rushed and I appreciate all the details addressed to help me in so many ways.
15 September 2025
Reply from Thrivelab
Thank you so much for your kind words. We’re thrilled to hear that Larissa provided such a thorough and supportive experience. Helping our patients feel their best is always our top priority, and we’re glad you felt heard and cared for every step of the way.
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
Highly recommend!
My experience with ThriveLab has been excellent. The team is responsive, knowledgeable, and genuinely cares about delivering results. I highly recommend their services.
17 September 2025
Reply from Thrivelab
Thank you so much for the recommendation! We’re thrilled to hear you’ve had an excellent experience with our team. Supporting you with care, knowledge, and results is exactly what we’re here for!
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
Reply from Thrivelab
Thank you for sharing your feedback! We’re so glad to hear you had a smooth, timely experience and that your questions were answered clearly. We’re here whenever you need us!
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
Reply from Thrivelab
Thank you so much for the incredible feedback! We’re honored to know you’d rate your experience a 10/10. Our team is dedicated to helping you make real, lasting changes, and it’s so rewarding to hear that reflected in your journey with us. We’re grateful to be part of your care!
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
Lacey listened and took the time to…
Lacey listened and took the time to hear what I was saying. She offered everything I was looking for through one provider which is almost unheard of today. Looking forward to working with her.
10 September 2025
Reply from Thrivelab
We’re so glad to hear Lacey provided the attentive, comprehensive care you were looking for. Having everything you need in one place makes all the difference, and we’re excited to continue supporting you on your journey!
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
The lady I talked to Lacy was so…
The lady I talked to Lacy was so friendly and easy to talk to which helps when you nervous about taking a big step, she was very good at answering any questions I had for her!!!
9 September 2025
Reply from Thrivelab
We’re so glad Lacey helped make this step feel comfortable and supportive for you. Taking charge of your health is a big decision, and having your questions answered with care makes all the difference. We’re excited to be on this journey with you!
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
Fantastic provider 6 stars
Fantastic provider! If you are considering TRT, this is the one for you. Everything is handled perfectly, delivery is FEDEX, the directions are clear, the nurses are patient, well prepared experts and they reply to texts within a fairly short period of time.
1 August 2025
Unprompted review
Reply from Thrivelab
We’re thrilled to hear your experience has been so smooth and supportive. From timely delivery to expert care, our team is dedicated to making TRT simple and effective. Thank you for the 6-star review!
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
I actually feel heard
I actually feel heard! My provider is the best and she is incredibly supportive. I am able to tinker with my meds and supplements when needed and feel like I'm finally on the right track when it comes to my health.
3 September 2025
Reply from Thrivelab
We love hearing that you feel truly heard and supported by your provider! Having the flexibility to adjust your care as needed is such an important part of finding the right balance. We’re so glad you feel on track with your health. Thank you for sharing your experience!
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
Ease is so important to me but also is…
Ease is so important to me but also is feeling like more than just a number. I guess you could say I want my cake and eat it too. The personal care that I’ve received from Lacy and all the staff has been amazing. They respond quickly with decisive information. I’m extremely happy with my choice in healthcare.
2 September 2025
Reply from Thrivelab
Thank you so much for sharing this thoughtful review! We love that you feel both cared for personally and supported with ease and clarity, that’s exactly the experience we strive to provide. We’ll be sure to share your kind words with Lacy and the team. We’re so glad you chose Thrivelab for your care and look forward to continuing this journey with you.
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
Excellent service
Excellent service so far! Everything is explained well! Quick service for meds and when to start them!
26 August 2025
Reply from Thrivelab
We’re so glad to hear you’ve had an excellent experience so far! Clear communication and timely care are top priorities for us, and it’s wonderful to know you’ve felt supported every step of the way. Thank you for sharing your feedback.
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
Lacey was wonderful
Lacey was wonderful. She brings professionalism and great bedside manner even though we meet in a virtual setting.
31 August 2025
Reply from Thrivelab
We’re so happy to hear that Lacey made you feel comfortable and cared for, even virtually! Her professionalism and compassion truly shine through. Thank you for sharing your experience.
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
Met with NP Ashley today
Met with NP Ashley today. She was kind and listened to my concerns and made me feel comfortable with discussing my needs. Highly recommend Thrivelabs.
30 August 2025
Unprompted review
Reply from Thrivelab
We’re so glad to hear that Ashley made you feel comfortable and supported during your visit. Thank you for recommending Thrivelab, we’re honored to be part of your care journey!
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
FIRST IMPRESSION
FIRST IMPRESSION
I havent started on my meds yet! But I can tell you how excited I am just because of the compassion and empathy these woman have had for my story! So supportive and encouraging! What a great first IMPRESSION!
So sweet!
23 August 2025
Reply from Thrivelab
We’re so happy to hear your first impression has been such a positive one! Our team is dedicated to listening, supporting, and encouraging every step of the way. We can’t wait to help you on your journey to feeling your best!
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
I feel well cared for
I cannot say enough good things about Thrive Lab. I feel more connected to Rhonda, my NP with Thrive Lab, than I do my primary care provider here in town. I feel well cared for and valued as a human being. The text communication with the entire care team is valuable and makes me feel supported.
20 August 2025
Reply from Thrivelab
Thank you so much for sharing your experience! We’re thrilled to hear that Rhonda and the Thrivelab team have made you feel heard, supported, and valued. It’s our mission to provide personalized care and make every patient feel connected and cared for.
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
Easy process
Easy process. Clear communication. Felt very comfortable with my provider.
27 August 2025
Reply from Thrivelab
Thank you for your kind words! We’re glad to hear the process was easy and that you felt comfortable with your provider. Clear communication and personalized care are always our priority.
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
My telehealth today with my provider…
My telehealth today with my provider was excellent. She is always timely, genuine, and vested in helping me meet my goals. She listens and does a fantastic job of articulating the process, some potential problems, and suggesting various suggestions
26 August 2025
Reply from Thrivelab
Thank you for sharing your experience! We’re thrilled to hear your telehealth visit went so well. Our providers are dedicated to listening, guiding, and supporting you every step of the way, and it’s wonderful to know that care and attention made a difference for you.
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
Knowledgeable staff, great price, and positive experience overall
I’ve had a wonderful experience with Thrivelab. My provider, Lacey, has a flexible schedule for meeting with me to discuss any concerns I may have. She is well-informed and is the kind of provider that listens to my concerns and takes them into account when weighing her professional judgement. The whole process from start to where I’m at now has been positive, communicative, and consistent. I’m pleased with the products, the price point, and the support staff. Thanks so much to everyone at the lab for helping me with this journey!
25 August 2025
Unprompted review
Reply from Thrivelab
Thank you for sharing your experience! We’re thrilled to hear that Lacey and the Thrivelab team have provided knowledgeable, attentive care and made your journey smooth and positive. It’s wonderful to know you feel supported, informed, and confident in your treatment, and we appreciate your kind words about our products, pricing, and staff.
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
Don’t worry about it any longer, just do it.
The Dr was so nice, explained everything in detail and oftentimes twice as I had a lot of questions! She was not hurried at all- took as long as I needed to get all my questions answered and felt comfortable with the routine. Seemless from appointment to treatment plan, and no waiting room! No rushed doctor..and always someone to answer any questions that may come up. Very easy and I recommend it to all women.
29 July 2025
Reply from Thrivelab
We’re so glad you felt confident and supported throughout your visit! We’re thrilled to hear that your experience with our team was seamless, thorough, and attentive. Our goal is always to make women feel heard, informed, and comfortable with their care. We appreciate your recommendation and are so glad we could help.
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
For a long distance relationship I…
For a long distance relationship I think it’s very very good always get back to me in a timely matter always professional always wanting the best for me and willing to listen to me. No complaints love the people that I have on my team.
20 August 2025
Reply from Thrivelab
Thank you so much for sharing your experience! We’re thrilled to hear that our team has been supportive, attentive, and professional, even from a distance. It means a lot to us that you feel heard and cared for. We’re here for you every step of the way.
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
Exceptional attention to detail!!
I’ve been extremely satisfied with my relationship with thrivelab and my care team. Lacey Shambo is truly “human” and easy to communicate with. She “gets it”. Her care and attention to detail makes her exceptional!!The quality of my compounded hormones and prompt delivery have both been outstanding .
19 August 2025
Reply from Thrivelab
Thank you for sharing your experience! We’re so glad to hear that Lacey and the Thrivelab team have made your care feel personalized and attentive. It’s wonderful to know that the quality of your treatment and prompt delivery have exceeded your expectations!
If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty
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