I've tried other blood tests and this has by far been the easiest to take. I experienced no pain (vs previous tests when I had to prick my finger) and was completed much faster than expected. Te... See more
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Thriva empowers you to take control of your health. Helping you to feel your best today and spend more years in good health. With personalised home blood tests, doctor-reviewed results in as little as 48 hours, and evidence-based advice, we'll help you feel your best today and long into the future.
Contact info
3rd Floor, White Collar Factory, 1 Old Street Yard, EC1Y 8AF, London, United Kingdom
- hello@thriva.co
- thriva.co
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
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Brilliant company
The results I get from my quarterly Thriva tests have provided me with invaluable information. The doctor's report is always detailed and informative. They work well in conjuction with the NHS tests I get done. I report the most relevant results to my doctor's surgery and they add these to my NHS app.
Quick respond AAA+++
Excellent customer service
Excellent customer service. Easy to use. Excellent visual package for understanding your results.
Kit received quick
Kit received quick. Instructions were clear. Results were quick. Dash board and summary of results were informative. Over all a good experience.
Much More…
Really great, concise communication throughout. Regular updates and such a speedy turnaround in receiving my results, which were comprehensively written and presented in an understandable manner.
Paid for the new expensive service
Paid for the new expensive service - not impressed. Was asked to fill out a long survey and told it would be read in conjunction with my results. It wasn’t and not impressed with the communication.
They changed the subscription on tbeir…
They changed the subscription on tbeir own and sent me a test 2 weeks later!

Reply from Thriva
Good and efficient service with a good…
Good and efficient service with a good range of available tests
Fast efficient delivery and results…
Fast efficient delivery and results came back within 24 hours with full written explanation of each test and findings .
No Complaints
The kit, instructions, App etc all met my highest expectations.
Taking the blood sample was completely pain free.
Results and advice fed back 32 hrs after posting.
I would highly recommend the process to my friends.
The autodraw device is painless and so…
The autodraw device is painless and very easy to use - just ensure you follow the instructions cloesly (hydration and using the heat pack is vital). The results came quickly with the omega 3-6 results coming soon after. I liked getting most of my results early so I could act on them. There is no hard sell after you get your results - no supplements or targeted ads. The app dashboard is easy and intutive and can combine data from your wearable for a more complete picture. The Doctor's report is easy to understand and provides clear actionable points. I will be continuing with my subscription in future.
No communication no results and nothing…
No communication no results and nothing back.
Not good at all

Reply from Thriva
So easy to do at home with quick…
So easy to do at home with quick results and very helpful Dr’s recommendations. Highly recommended
Great experience
For various reasons, it took me ages to get around to taking my test (even letting some of the test kit expire).
Customer service were great and sent out a new kit, and even after another delay in my end, once the sample was sent, I got my results back very quickly with no fuss.
The autodraw greatly improves the process of collecting a sample, and the app is pleasant to use, with all the data and feedback well presented.
Very fast and accurate
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