Thomas Performance Reviews 34

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

The product didn’t do as specified. The latch itself worked but didn’t communicate with the car to say the boot was closed. I bought a part direct from Land Rover and it worked straight away. I tried... See more

Rated 5 out of 5 stars

Everything was perfect. Thank you for the fast delivery – the shipping was really quick and everything went smoothly. Even after paying import taxes to the Czech Republic, it was still cheaper than bu... See more

Rated 5 out of 5 stars

Recvd package today [ 2days ahead of schedule] 5star for packsging. 5star for delivery Marvelous !

Rated 5 out of 5 stars

Great customer service, fast dispatch and shipping. The headlights are superb, I bought the LED headlights to replace a cheap set I’d purchased and there honestly is no comparison. The DRL / Indica... See more

Company details

  1. Auto Parts Store
  2. Land Rover Dealer

Written by the company

We are Land Rover Defender LED Lighting and Performance Parts Specialists and supply Auxiliary automotive Driving Lights, LED Headlights & Performance products to the UK, Europe and rest of the world. We only stock what we ourselves would fit to our own vehicles and offer a vast range of quality parts from various manufacturers including, but not limited to; Genuine Land Rover Parts, Lazer Lamps, VisionX LED Lighting, Dynamat, Exmoor Trim and much more. We also stock Land Rover Service Kits specific to your vehicle and we are also able to source parts on request, just get in touch to find out more. We offer next-day delivery on most parts.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

34 reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

The product didn’t do as specified

The product didn’t do as specified. The latch itself worked but didn’t communicate with the car to say the boot was closed. I bought a part direct from Land Rover and it worked straight away. I tried communicating with the company but their preferred method of communication didn’t work.

21 April 2026
Rated 5 out of 5 stars

Everything was perfect. Thank you for the fast delivery – the shipping was really quick and everything went smoothly. Even after paying import taxes to the Czech Republic, it was still cheaper than bu

Everything was perfect. Thank you for the fast delivery – the shipping was really quick and everything went smoothly. Even after paying import taxes to the Czech Republic, it was still cheaper than buying from a local Czech shop, so definitely worth it. Great service overall, I highly recommend!

9 April 2026
Rated 2 out of 5 stars

Product is ok but custom taxes!

Product is ok, delivery time to France too.
Bad news is I paid 25€ to ups Guy to pay custom taxes. Please inform your french customer about it!
Regards.

20 March 2026
Thomas Performance logo

Reply from Thomas Performance

Hi Huet,

Thanks for your feedback; we’re really pleased to hear you’re happy with the product and that delivery to France was quick!

Sorry for any frustration regarding the customs/duty charge. As a UK-based business, orders shipped to the EU are sent without UK VAT, and instead your local import VAT, duties, and clearance fees are applied by the courier on arrival.

We do include this information within the shipping section on each product page, however we understand it can still come as a surprise if you’ve not encountered it before. We’ll take this on board and try make it clearer for our EU customers.

If you ever need an estimate of these charges before ordering, feel free to contact us and we would be happy to assist.

Regards,
Thomas

Rated 5 out of 5 stars

Dual Glow Headlights are Excellent

Great customer service, fast dispatch and shipping.
The headlights are superb, I bought the LED headlights to replace a cheap set I’d purchased and there honestly is no comparison. The DRL / Indicator is excellent and the dual glow dip / main beam is like night and day.
I’d highly recommend them.

2 March 2026
Rated 5 out of 5 stars

Reliable and fast

Fast to respond on questions. Easy ordering process. The rear differential was shipped from the UK on Monday and arrive in The Netherlands on Wednesday. Had it installed that same day. Well packaged, in good condition.

23 February 2026
Rated 4 out of 5 stars

Great price and good communications

Unfortunately the item I wished to purchase was showing as 'in stock' however the day after ordering and paying, I received an email stating that they did not have any stock but gave a date of when they would expect delivery. They gave the option of a refund or back order. I opted for a back order which was then dispatched sooner than their expected date so all good news. TPUK kept me informed of the status of my order and I would recommend them to anyone... oh, and a great price too!

14 January 2026
Rated 5 out of 5 stars

Friendly, expert, helpful and efficient.

Friendly, expert, helpful and efficient. I am new to Land Rover Defenders and so I really appreciated all the advice that I received in order to make the changes to the vehicle that I wanted to make. I also ordered one incorrect component and found it really easy to exchange it for the correct item. Exceptional.

31 March 2024
Unprompted review
Rated 1 out of 5 stars

In stock items a joke like so many other one stores

I purchased an item as in stock only to be refunded in within ten minutes
Like so many other online stores items are not instock
Very disappointing

17 October 2021
Unprompted review
Thomas Performance logo

Reply from Thomas Performance

Hi Rick, thanks for your recent order with us. Apologies for the oversight on stock; often is the case the supplier (in this case; Front Runner) will discontinue a product & we don’t get notified, hence as reflecting as in-stock on our website. We refunded you right away & attempted to follow up with an email with some options/ideas, but unfortunately your email address appears to be input wrong at checkout as it states it does not exist when we try to email you. Please feel free to get back in-touch. Thanks, Thomas.

Rated 5 out of 5 stars

I purchased a set of Thomas Performance…

I purchased a set of Thomas Performance LED Headlights (they looked exactly what I was after), had them professionally installed, as there needed to be some electrical work carried out.

There was a problem with one of the headlights. I contacted Thomas, he responded very quickly and said there is/was a manufacturing fault with them.
We had a few emails back and forth to find a reasonable solution (Thomas always answered my messages in good time, which I really appreciated).
I sent the faulty set back and we agreed on a different make, as a replacement.
I found my experience dealing with Thomas to be a good one and I would not hesitate to purchase products from him in the future. Thank you Thomas.

24 May 2021
Unprompted review

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