Think Sport Reviews 

388
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their high quality, effectiveness, and accurate descriptions, often finding exactly what they needed for various conditions. The ordering process is consistently described as easy and straightforward, with many appreciating the clear website and helpful communication regarding their parcels. Reviewers also highlight the fast and prompt delivery service, with items arriving quickly and often earlier than expected. However, some customers also noted issues with sizing charts being inaccurate, leading to products that were too large or small and requiring returns at their own cost. A few other people also felt that the company's ordering system had errors, resulting in incorrect items being sent and difficulties in resolving these issues. There were also occasional complaints about next-day delivery charges not being refunded for faulty products and some instances of items not being received.

What people talk about most

Product

People report positive experiences with product, often highlighting that items are exactly as described, work... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and prompt delivery... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of placing orders and the... See more

Quality

Clients share positive opinions on quality, with many reviewers praising products for being as described,... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had difficulty buying original Theraband resistance bands as many sellers offer other brands or looped bands. Think Sport offered a set of light to medium branded latex bands which are perfec... See more

Rated 5 out of 5 stars

The product I bought was an elbow support. It was exactly what I was looking for & does an excellent job. The service i received was spot on & delivery was prompt. Would definitely use Think Sport ag... See more

Rated 5 out of 5 stars

I purchased the wrong size brace and returned it without any hassle. Even had help getting making the correct measurement over the phone by a very helpful lady member of staff 10/10

Rated 5 out of 5 stars

Great website, good communication,fast delivery. Unfortunately I had to return the item as it did not work for me but this was dealt with really quickly. I will definitely shop here again.


Company details

  1. Sporting Goods Store

Written by the company

Trusted by Athletes, Physios, and Sports Professionals Across the UK. At Think Sport, we’re passionate about helping people stay active, recover faster, and perform at their best. Whether you're a professional athlete, weekend runner, physiotherapist, coach, or gym owner, we supply the expert-grade products you need to support injury recovery, rehabilitation, and peak performance. From knee supports and back braces to massage tools, hot/cold therapy, and sports taping, our extensive range is carefully selected to meet the needs of everyone from fitness beginners to elite sports professionals. Why Shop with Think Sport? 🏃 Specialists in Sports Injury & Recovery Gear 📦 Fast, Reliable UK Delivery 💬 Informed Support from Real Product Experts 💪 Used by Physios, Clinics, and Sports Teams 🧾 Bulk Discounts for Trade and Teams Available We work closely with physiotherapists, chiropractors, personal trainers, and sporting institutions to supply tried-and-tested equipment that supports recovery, improves mobility, and helps prevent re-injury. All our products are sourced from trusted, clinically backed brands, with detailed guidance to help you choose the right solution. Who We Serve While Think Sport is trusted by trade clients like physiotherapy practices, gyms, sports clubs, and schools, we’re equally proud to support individual customers who want to take recovery into their own hands. Whether you’re recovering from a strain, managing a chronic condition, or preventing injury, we’re here to help. What Customers Say Our customers rate us highly for fast service, accurate advice, and reliable products that make a real difference. At Think Sport, we believe in practical solutions backed by expertise—and we’re here to support your journey to better movement, strength, and health.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

388 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(388)

77 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Polite and efficient

My order was processed efficiently and communication from the company was very polite. The knee support I ordered was despatched and delivered more quickly than I was expecting. Always best to ‘under promise and over deliver’!

5 December 2024
Rated 5 out of 5 stars

Very Happy

Once you got the Velcro pads lined up it was easy to put on and take off. Did exactly what it was meant to do. Very happy.

21 November 2024
Rated 1 out of 5 stars

Never got delivered and still no refund…

Never got delivered and still no refund not a good company to deal with at all never again

13 November 2024
Think Sport logo

Reply from Think Sport

Dear Susan,

I am sorry that your delivery remains outstanding.

Upon reviewing your order's tracking, I can confirm that the Royal Mail attempted to deliver your order on the 15th of November and they were awaiting further instructions. I have now arranged for your Thumb Spica to be delivered on Saturday 30th of November.

I do apologise for any inconvenience this delay may have caused.

Please let me know if you require of any further update and I will be happy to assist.

Kind regards,

Victor
Think Sport Team

Rated 5 out of 5 stars

Neo-G Hinged Knee Support

Lower price than most sellers and excellent service with quick delivery. Good quality, comfortable, and very effective knee support from Neo-G.

17 October 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look