thinkorswim Reviews 

51
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Swindlers! Their operation revolves around your money and the moment they can’t get more from you, they’ll ignore you. My money would’ve disappeared into thin air if not that Cele__Stial__Drifts inter... See more

Rated 2 out of 5 stars

This Platform worked well when it was owned by TD Ameritrade. It has been a mess since Schwab purchased it. Constant login issues, longer periods before funds availability, more complex trading restri... See more

Rated 3 out of 5 stars

I see most reviews are folks unhappy about being forced to switch to TOS. I does have a higher learning curve, but so much more powerful. That being said, it could be better. Particularly the user i... See more

Rated 1 out of 5 stars

Completely unintuitive. Ugly. Too long of a learning curve. Tools are archiac if existent. Charting is 1990's at best. 2 thumbs and 2 big toes down. Prior options history charts were 100... See more

Company details

  1. Investment Service
  2. also in
  3. Alternative Financial Service
  4. Finance Broker
  5. Investment Company
  6. Stock Broker
  7. Stock Exchange Building

Information provided by various external sources

thinkorswim supports traders through innovative trading platforms.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

51 reviews

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1.6

All reviews

(51)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

TD Ameritrade trading platform to Think or Swim

TD Ameritrade trading platform is moving to Think or Swim platform. Long time investors have no say on the matter. TorS is to complicated for most users of TD Ameritrade users. Spend most time searching, and losing time. If you go to another website to look something up while you are on TorS it logs you off when you come back you loose you place and have to start over. Not a good system.

25 March 2024
Unprompted review
Rated 1 out of 5 stars

woke up one morning and went to log in…

woke up one morning and went to log in on the computer desktop app...my saved login info no longer worked. I used the option to text me a code to change my login and password. I never got the text. Then I log in to Schwab, again using the already saved login info and it says this account doesn't exist. Just like that, my account is completely wiped out.
I call them and the lady on the phone used my personal info and sees I had two accounts and they've been closed and one of them has zero money in it and the other has 15 cents. WHAT THE. She could see I made a trade the Friday before (this was the following Monday). she said she's never seen this and gave me another number to call...isn't that what they always do? Whatever happened they better recover my actual account value and send to my bank. **update, Schwab is who I talked to not TOS but they told me that my account was closed by TOS for "business reasons" and thats all they could tell me. Schwab said they sent a check to me via mail for my account value and thats all I needed to know. TOS is very clunky to use anyways and messy charting compared to Webull which I've used since I started trading and still use them.

14 January 2024
Unprompted review
Rated 1 out of 5 stars

Missleading Thinkorswim demo account.

Unbeleivable. I have been led down the garden path. TD Ameritrade is an absolute shocker. They allowed me to open a demo account on Thinkorswim to learn how to use the platform before opening a live account. When it was time to go live, TD Ameritrade refused my application because of my global location. What a complete waste of time and energy. I should have never been able to open a demo account to start with. I should have been blocked out.
Bitterly disappointed.

13 September 2021
Unprompted review
Rated 1 out of 5 stars

TD Ameritrade froze during trading day

I bought a stock today and it opened at a certain price. Then the amount it was worth started going down. Then it went above what I bought if for. Then the site froze. So I went on the web and closed out the account. 2 hours later the platform came back on and it had changed the price I bought the stock for by $1.19. So instead of being up over $200 it had me down by $700. I complained until I was red in the face and td ameritrade could care less. So I cleared out from there site and closed my company. Plus I sent them a photo of my stock. Basically, it cost me $900 because there software froze up and they didn't justify the problem. Not happy.

19 August 2020
Unprompted review

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