The Zebra Reviews 3,848

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and kindness, making the process of finding insurance easy and stress-free. Many people highlight the excellent customer service, noting that agents are patient, knowledgeable, and dedicated to finding the best rates and coverage. The service is frequently described as efficient, with consumers appreciating the speed and ease of obtaining quotes and completing their insurance. However, some customers also noted issues with the user experience, mentioning concerns about the platform's functionality or that they received unwanted communications after using the service. A few other people also felt that the price quoted was not always accurate, with the final offer being higher than initially presented, and some experienced difficulties with live agents or receiving necessary documents.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Price

Clients share positive opinions on price, with many reviewers reporting significant savings on their... See more

Customer service

People report positive experiences with customer service. Many customers praise agents for being kind,... See more

Service

Reviewers highlight positive aspects of service, with many praising the ease and speed of the process,... See more

User experience

Users describe positive interactions with user experience. Many customers found the app and site... See more

Based on these reviews

Rated 5 out of 5 stars

The Zebra compared quotes for me, finding the best insurance at the lowest price. Zachary also found a great roadside assistance plan. All services were provided without charging agent fees.

Rated 5 out of 5 stars

I needed to insurance for our car and truck and I was shocked at how easy and fast it was to get a good quote. Customer service was amazing and the lady who helped me was very kind and professional. T... See more

Rated 5 out of 5 stars

I was bombarded with company offers when I started looking for insurance, but once I had the help from hanna on zebra I couldn't be more happy with the outcome! She answered all my questions and was a... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency
  3. Home Insurance Agency
  4. Insurance Broker
  5. Renter's Insurance Agency

About The Zebra

Written by the company

Compare car and homeowners insurance side-by-side in minutes to find the cost and coverage the works for you. All without the hassle of annoying phone calls (we don't sell your data to third parties). The Zebra partners with all the major insurance providers and hundreds of other local and regional carriers to find you the best policy at the best price. Save time and money by comparing rates at TheZebra.com.

Or call us at 1.888.255.4364 to speak directly with one of our independent, licensed insurance agents who can walk you through the process.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

The site is easy to use!

The site is easy to use, simple process, and very nice people. It look a little bit for me to go through all offers but the actual process of paying for and starting a policy when I wanted, took no time at all.

31 March 2026
Rated 5 out of 5 stars

Sean was super helpful

Sean was super helpful, he explained everything. I couldn’t have asked for a better agent, he didn’t lose me not once and walked me through everything. I feel very comfortable with my policy and he made sure I understood everything before the phone call ended. Really good job

31 March 2026
Unprompted review
Rated 4 out of 5 stars

went from no insurance to insured fast…

went from no insurance to insured fast and did save some money aswell
the sales rep i chatted with over messages was nice aswell i would use again but i also didn’t like the fact that it seems to always default your policy to auto pay and idk how my personal data is getting used or tracked.

31 March 2026
Rated 5 out of 5 stars

She was very helpful and nice

She was very helpful and nice. Helped me search for the lowest rate and gave me all the info I needed. Very honest and very good at her job. Amazing customer service skills. Will definitely recommend you guys to my family and friends🙏🏽💯

30 March 2026
Unprompted review

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