YSSO Reviews 11

TrustScore 4 out of 5

4.2

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4.2

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

LOVE this brand

LOVE this brand. The jewellery is so beautiful and the quality is great. Everything about the experience was really smooth and felt very premium!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

YSSO for your mother or girlfriend

I've ordered from YSSO multiple times. First for my mother, then for my girlfriend, and each time the experience has been flawless.

I went for the Pallas Athena Necklace, the Ithaca Double Chain, and the Helen Lapis Stone Necklace.

My mother wears hers for special evenings out but also day-to-day. The quality is such that it doesn't feel precious in a fragile way, just beautifully crafted. My girlfriend feels the same.

Delivery was next day, which is remarkable for pieces at this level. The packaging is genuinely lovely, and both kept their boxes, which says a lot.

These are pieces that feel like heirlooms from the moment you open the box. Highly recommend, especially for a meaningful gift.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

I bought a couple of pieces for my wife…

I bought a couple of pieces for my wife for her birthday recently and she absolutely loves the statement they make. She’s had compliments from friends about them who assumed, as per usual, I’d spent loads of money on it. Fortunately, they are not breaking the bank either!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Great customer Service via Whatsapp

If no-one replies to an email about a query, return or question...just Whatapp them and they will jump on a solution. Best Customer Service.

23 May 2026
Unprompted review
YSSO logo

Reply from YSSO

Hello Benson, sorry to hear you are having trouble reaching us. Can you email: contact@theysso.com. Alternatively, the WhatsApp is available for text messages only, not calls, and you are welcome to drop us a message there and we can help you. Thanks!

Rated 1 out of 5 stars

Customer support nonexistent

Unfortunately it was a very bad experience. Product appeared cheaply made and customer service was argumentative and uninterested in customer experience. I received weeks of lengthy emails from their team that completely wore me down.

4 February 2025
Unprompted review
YSSO logo

Reply from YSSO

Hi Ana,

Our jewellery is meticulously handcrafted in Athens using artisanal Greek handmaking techniques. They are of the highest quality and we offer aftercare service should you have any issues with your pieces.

After requesting information from you via Trustpilot - you have failed to provide any and so we have been unable to establish whether indeed you shopped from us, or how else to assist you.

You indicate you have emailed our team however we have yet to be able to locate any email exchange with anyone matching the above scenario.

Our customer service email is contact@theysso.com.

We look forward to receiving an email from you so we can assist you further.

Warm regards,

YSSO Team

Rated 5 out of 5 stars

Love this brand

Love this brand! Very unique timeless pieces which are elegant and refined. High quality product, I have 2 pairs of earrings which are really resistant and well preserved.

27 July 2022
Unprompted review
Rated 5 out of 5 stars

I love all the YSSO jewellery pieces

I love all the YSSO jewellery pieces. I have two beautiful pairs of earrings that I wear all the time and I’m looking forward to getting more. I like that they’re hand-made and unique. The customer service was also exceptional. Super fast and helpful responses.

23 July 2022
Unprompted review

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