The Yellow Van Company 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from start to finish, plus very reasonable cost. The two employees (Tom and Harry) turned-up on time and could not be more helpful. Removal companies are always like Russian Roulette... See more

Rated 5 out of 5 stars

Our driver Harry Cousins made the whole move completely pain and stress free and also made sure we didn’t run over our allotted window and that all our stuff was carefully wrapped and protected. Would... See more

Rated 5 out of 5 stars

Fabulous team of movers, Harry and Beau were amazing. They collected my goods from storage, navigating the maze in there superbly well. Kept the mood lively working their socks off to get the goods ba... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish. Harry was super helpful, professional, and made the whole process smooth and easy. Everything went really well, and I’d happily recommend this company to anyone... See more

Company replied

Company details

  1. Shipping Company

Information provided by various external sources

The Yellow Van Company is there for you when you need a man with a van. London is a treacherous place, with cowboys left, right and centre ready to take your money and run. But worry not, because The Yellow Van Company is here to save the day and restore your faith in the man with a van.


Contact info

Breach of guidelines

All reviews

(1,551)

140 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had Damian & Naresh last week for a…

Had Damian & Naresh last week for a move that required multiple stops. They made moving so much less stressful than it would otherwise have been. Incredible attitude and efficiency. Appeared relaxed even though they didnt even stop for breaks or lunch. I dont know how Luke manages to consistently secure decent lads on his team but well done. Have been a customer of their's for 20 odd years and would not use anyone else for small to medium removals. Brilliant!

7 March 2025
Unprompted review
Rated 1 out of 5 stars

Arrived 7 hours later than my booking

Arrived 7 hours later than my booking. I had booked this for midday to avoid the traffic going out of London, as it was a Friday and wanted to avoid the weekend commute, as the drop off was in Kent. They called to say that they were running extremely late and very kindly offered me a 10% discount. I explained that the booking would take longer now, as it was happening in rush hour and they said not to worry about that and I would not be charged due to the lateness. The lads arrived exhausted, I ended up doing most of the work. As predicted the journey took much longer, about 35 mins more. Midway through unloading, they informed me that my time was up, as I had only paid for four hours. I informed them that their manager had said not to worry about the overtime and would not be charged. They accused me of lying and refused to continue, leaving me at 10 o’clock at night with a loading bay full of my goods.

Avoid

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Wow 🌟🌟🌟🌟🌟Highly recommend Luke & his Team

Wow 🌟🌟🌟🌟🌟We used Luke and his team yesterday for our move, to say we were anxious as we needed to not only move from AtoB but also make a stop on the way to our storage unit to collect more items all of which was made stress free and simple. The 2 guys Alex & Nuresh arrived earlier than expected which was great and got to work straight away, moving furniture and boxes from our flat on the first floor, it amazed me how much they manage to pack into thier van, they are obviously the experts 😎 We highly recommend Luke & his team and thank them for making a stressful time easy, quick and extremely professional.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

I recently used the services of Alex…

I recently used the services of Alex and Dean from Yellow Van for my move, and I cannot recommend them highly enough. From start to finish, they were professional, efficient, and incredibly friendly. They took great care with all my belongings, ensuring everything was packed, handled, and transported with precision and care. Nothing was too much trouble for them, and they worked tirelessly to make what is usually a stressful experience completely hassle-free.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

The Yellow Van Company were wonderful…

The Yellow Van Company were wonderful in handling our move. Alex and Naresh were professional, courteous and so so efficient! Moving day is a particularly stressful day but their great attitudes put us at ease, and every item was delivered perfectly (they handled the boxes with great care). I would recommend this company to anyone in need of movers to transition into your home with ease. Thanks, Lana

7 January 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company and service

Terrible company and service.

The van driver was rude, literally threw my items into the van and kept stalling for time and trying to charge me extra. Awful - will never use these guys again.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Kevin Azzopardi: thank you for being the greatest help today, you are the best!

Hi,

My name is Antonis, my partner Vincent Lataste.
Today we’ve had the luck to have Kevin Azzopardi helping us with my partner to move out. I’m saying the “luck” because he was extremely helpful, professional, prompt, quick, willing to help and we had a loooooooot of stuff to carry. I’m sure if it wasn’t for him the experience would be way more difficult. I don’t have one negative thing to say and I’m usually a bit quirky. Not sure who the boss of this guy is but if someone is reading this review please make sure to give that guy some credit because he’s honestly flawless and I usually never bother to leave reviews but this time I feel I had to. My partner shared the same feedback. Thank you so much Kevin and if we happen to move again in a few years we’ll choose again yellow van, thanks to you. You’re the best. Thanks again

30 November 2024
Unprompted review
Rated 5 out of 5 stars

I've used The Yellow Van Company 5 or 6…

I've used The Yellow Van Company 5 or 6 times now. Every time its 5 stars. Thank you to the lovely, hardworking and efficient Nathan who was the driver on this occasion and also to the equally lovely and energetic loader - who's name i cannot remember - so sorry! (move on 4th Oct at 9am). As a returning customer I will continue to use them again and again.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, friendly and very helpful mover. Will highly recommend to friends and family! ...and will use again when I'm moving again!

28 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Georgi and Naresh were my movers. They were awesome. Helpful, on time, polite - nothing was too much trouble. I’ll definitely use this service again next time I need to move. Recommended without hesitation.

22 September 2024
Unprompted review
Rated 5 out of 5 stars

Returning customer

I am a returning customer. This is the second time I have used The Yellow Van Company service for my move. I met Conroy, a very friendly man from Jamaica who carried all my belongings down from the second floor (no elevator), and secured them in the van.
During our trip to the new place, we had a chat and he told me a lot about the company.
The rest of the move went smoothly, and we managed to get everything done within the booked time slot.
I will recommend The Yellow Van Company to family and friends.

20 September 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look