The Wooden Floor Store Reviews 

Our flooring (Herringbone SPC flooring Hudson Bay Delta A) isn't lasting very well. It has started cracking at the joints, and several boards are starting to lift.
We have contacted THE WOODEN FLOOR STORE customer service and they have shown no interest in rectifying this problem.
I would not recommend this company.

I'd give 10 stars if i could! Absolutely fantastic service. Communication was great. All items recieved undamaged and safely packed. The quality of the wood is outstanding and so is the underlay. Would definitely recommend thank you 😀

Fast & efficient. Arrived when it said it would thank you

Brilliant customer service. Fast response. Accurate and helpful guidance. All in all 5 star. Extra mention for Jack.

Never received the samples

Fantastic customer service from David, recently bought laminated flooring for bedroom I would highly recommend them to anyone, with great quality and good prices,
Roberto

Great service within the store. Great selection and choices of floors. Highlight of the whole new wooden floor experience was Stuart and John. They are the guys who fitted the floor. Two tradesmen who know all about laying a floor. They were brilliant. The finished job is a work of art. Definitely ask for Stuart and John.

I'd just like to thank Peter and staff at The Wooden Floor Store for their help in purchasing new laminate for my large kitchen,their help and knowledge made it a pleasant experience.
Many thanks.

Brad, the store manager at the Cheadle Hulme branch, supplied excellent flooring material at a very competitive price. More importantly, he kept on top of his communication with us as the customer throughout the sale and post-sale. He assisted us with finding another excellent joiner to do the floor-fitting once we realised that Brad's go-to fitter should cancel the work due to an emergency. I was in the midst of moving house to our new-built property. Fast forward, with the good work delivered by Brad and the alternative joiner/wooden-floor fitter who Brad recommended, we've been enjoying using the quality wooden floor in our house which Brad's competitors in South Manchester almost definitely could not have delivered (at least for the budget we had).

Lovely helpful staff

Great fast service

Delivered as promised on the 9th May. Fantastic product, superb quality. One sausage of glue had popped where it got squished during transit, it happens! Spoke to sales team, replacement already in post!
Excellent service, 10/10

Delivery issues

we ordered Herringbone flooring from the Nottingham store. The whole experience from start to delivery was very smooth and a great experience. Would like to Thank especially John who was very helpful with advice, selecting the product and delivery. Perfect customer service ! In future, we will use the shop again.

What a fantastic store (Belfast), I called in for advice, I was unsure which type of floor I wanted.as I was putting a new floor throughout the ground floor. Angus the sales assistant was very helpful, professional and courteous he showed me the different types of herringbone floors, explaining the difference in the woods etc. He gave me samples to try at home before deciding on a colour etc. At no point did I feel rushed etc. The price was excellent but above all the customer service was fantastic. I would definitely recommend this company

Absolutely first class service from Jonny and the team, delighted with the floor. They went above and beyond for me and wouldn’t go elsewhere for a floor now!

And their fitter Peter is a master of his craft, layed the floor so fast and left absolutely no mess and a brilliant finish! Turned up exactly when he said he would and done an amazing job!

Great service and quick delivery

Ordered free samples which turned up correctly!