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The Wine Caverns Reviews 1,404

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the unique and delicious wines, often highlighting great value and attractive packaging. The service is frequently described as exceptional, with many people appreciating the helpfulness and efficiency of the staff. Consumers are also very satisfied with the delivery service, noting its speed, reliability, and careful packaging. However, some customers reported issues with delivery, such as packages arriving on different days, being left in inappropriate locations, or being delivered to the wrong address.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Product

Consumers express great satisfaction with the products, particularly the wine selection. Many reviewers... See more

Price

People report positive experiences with price, often highlighting great deals, discounts, and offers.... See more

Service

Clients share positive opinions on service. Many reviewers consistently praise the excellent and reliable... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and praised the... See more

Based on these reviews

Rated 5 out of 5 stars

Great selection of unique bottles - found a brand of Prosecco I’ve been looking for ever since drinking out at a restaurant so was delighted and was such great value I purchased a case. Also bought a... See more

Company replied

Rated 5 out of 5 stars

Latest cases ordered "Rosé 2024 IGP Méditerranée - Château de Berne Romance". Delicate, medium dry, smooth and delivered in beautiful bottles. An excellent drink for the summer months.

Company replied

Rated 5 out of 5 stars

Easy to order. Kept in the loop about delivery. Excellent packaging. The wine is exactly as we remember from when we stayed at the UP Hotel, which is situated in the middle of their vineyards. Happy... See more

Company replied

Rated 5 out of 5 stars

Great company to buy wine from. Often there are offers with free delivery over a certain price. Wine is good quality, also makes wonderful gifts as magnum (and larger) bottles are available. Delivery... See more

Company replied


Company details

  1. Wine Store
  2. Wine Club

Written by the company

We believe great wine should simply be a pleasurable and enriching experience, not an intimidating one reserved for experts only. That’s why we don’t care for the usual ‘wine club’ stuffiness and believe in sharing our knowledge and passion for wine, not keeping it hidden away. ​ We exist to make great wine from around the world accessible for everyone to discover and enjoy. Our team scours vineyards around the globe to discover quality wines that each offer something a little different. ​We say no to mass-produced wines and we curate our caverns so they can be explored by occasion, mood and character (not just by grape and region, although you can search this way if you wish). ​We know just how special great wine can be and welcome all who want to enjoy it. ​ The Wine Caverns are open, please explore.


Contact info

Promotion box for The Wine Caverns

Love what you drink at The Wine Caverns!

We make great wine from around the world accessible for all to enjoy.

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

lovely to deal with and fabulous…

lovely to deal with and fabulous product received.

9 April 2026
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Reply from The Wine Caverns

Hi Paul. Thank you so much for taking the time to write us a review, we're thrilled to see that you're happy with the service provided by our lovely team. We hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

Seamless service

Seamless service and speedy dispatch as usual.

7 April 2026
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Reply from The Wine Caverns

Thank you for taking the time to write us a review Odutola, we really appreciate it. We're delighted to see that you're happy with the service provided. We hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

Delivery excellent

Delivery excellent. Very good value. Excellent wine.

2 April 2026
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Reply from The Wine Caverns

Thanks for taking the time to write us a review Chris, we really appreciate it. We're thrilled to see you're happy with our delivery service and our great deals. We hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

Speedy delivery and great customer…

Speedy delivery and great customer service- wine was lovely

23 March 2026
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Reply from The Wine Caverns

Hi Wendy. We really appreciate you taking the time to write us a review, thank you. We're so pleased to see that you're happy with the service provided, and that you're enjoying your wine! Best wishes, The Wine Caverns

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great price, good protective packaging, easy ordering. What’s not to like?

28 March 2026
Unprompted review
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Reply from The Wine Caverns

Thanks for taking the time to write us a review, Mike. We really appreciate it. We're so pleased to see that you're happy with our packaging and delivery times. We hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

Great offer and fast delivery

Bought a case of our favourite English sparkling silver reign rose at a discounted price. Fast delivery and efficient communication. Great company ti deal with.

9 March 2026
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Reply from The Wine Caverns

We really appreciate you taking the time to write us a review, thank you. We're thrilled to see that you're happy with our communication and speedy delivery. We hope you enjoy your Silver Reign Rose! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

Best price when on offer …

Best price when on offer and always super quick delivery ⭐️⭐️⭐️⭐️⭐️

27 February 2026
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Reply from The Wine Caverns

Thank you for taking the time to write us a review Daniel, we really appreciate it. We're delighted to see that you're enjoying our amazing prices and speedy delivery. Enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

Easy ordering and fast delivery

Easy ordering and fast delivery

16 February 2026
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Reply from The Wine Caverns

Hi John. We really appreciate you taking the time to write us a review, thank you. We're thrilled to see that your order was easy to place and arrived in good time. We hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars
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Reply from The Wine Caverns

Thank you for taking the time to write us a review, Anne, we really appreciate it. We're so happy to see that you're pleased with the service provided and our great deals. We hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

go beyond with value and service

Always great, I wanted to put in a special order and Wine caverns went out of their way to give me great price and helpful re delivery as i had a number of date / time constraints.
Totally recommend for value / customer service, communication and reliability

9 February 2026
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Reply from The Wine Caverns

Hi Mrs W. Thank you so much for taking the time to write us a lovely review, we really appreciate it. We're thrilled to see that our Customer Service team was able to offer you a great price and help make the order work within your constraints. We hope you enjoyed your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars
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Reply from The Wine Caverns

Thank you so much for taking the time to write us a review, Jess. We're delighted to see that you're happy with the service provided and our great deals. We hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

Once again excellent service and…

Once again excellent service and excellent wines at a good price

26 January 2026
Unprompted review
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Reply from The Wine Caverns

Thank you so much for taking the time to write us a review, we really appreciate it. We're delighted to see that you're happy with the service provided and are enjoying your wines! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

Very helpful Customer Service

Second time I ordered from here and it's been a quick and easy transaction again. Unfortunately, part of my delivery was stolen from outside my house but the Wine Cavern sorted it out immediately, with no fuss, and quick, kind and professional communication from a named person (always a bonus these days!). Would very much recommend them, it's when something goes wrong that you really find out what a company is like and these guys have definitely stepped up and been great.

8 January 2026
Unprompted review
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Reply from The Wine Caverns

Hi Kat. Thank you so much for taking the time to write us such a lovely review, we really appreciate it. Things don't always go to plan, but we try our very best to get things resolved quickly, so we're thrilled to see you're happy with the service provided. We hope you enjoy your wine! Best wishes, The Wine Caverns Team

Rated 5 out of 5 stars

Fabulous selection of wines!

Fabulous selection of wines!
Fabulous value!
Fabulous quick delivery!
In one word everything was FABULOUS

22 December 2025
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Reply from The Wine Caverns

Hi Jane. Thank you so much for taking the time to leave us a review, we really do appreciate it. We're so pleased that you are happy with our service. Enjoy your wine. Best wishes, The Wine Caverns Team!

Rated 5 out of 5 stars

Great delivery in time

Great delivery in time
Thank you

22 December 2025
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Reply from The Wine Caverns

Hi Beatrice. Thank you so much for taking the time to leave us a review, we really do appreciate it. We're so pleased that you are happy with our service. Best wishes, The Wine Caverns Team!

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery, good quality wine.

15 December 2025
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Reply from The Wine Caverns

Hi Suzy. Thank you so much for taking the time to leave us a review, we really do appreciate it. We're so pleased that you are happy with our service. Best wishes, The Wine Caverns Team!

Rated 5 out of 5 stars

Easy to order at a great price!

Easy to order at a great price!

Fast delivery also, will be back again soon

12 December 2025
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Reply from The Wine Caverns

Hi Roman, thank you so much for taking the time to leave us a review, we really do appreciate it. We're so pleased that you are happy with our service. Best wishes, The Wine Caverns Team!

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Effective sparkling wine bottle stopper of a type I've purchased hased before.

10 December 2025
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Reply from The Wine Caverns

Thank you so much for taking the time to leave us a review, we really do appreciate it. We're so pleased that you are happy with our service. Best wishes, The Wine Caverns Team.

Rated 5 out of 5 stars

Love this rose wine

1 December 2025
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Reply from The Wine Caverns

Hi Anne. Thank you so much for taking the time to leave us a review, we really do appreciate it. We're so pleased that you are happy with our service, enjoy your wine. Best wishes, The Wine Caverns Team.

Rated 5 out of 5 stars
The Wine Caverns logo

Reply from The Wine Caverns

Thank you so much for taking the time to leave us a review, we really do appreciate it. We're so pleased that you are happy with our service, enjoy your wine. Best wishes, The Wine Caverns Team.

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