The whole Shebang Reviews 

389
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic selection of rare collectibles, noting that orders arrive exceptionally quickly and are carefully packed with great attention to detail to protect items during transit. People also truly appreciate the competitive prices, free postage options, and very responsive customer support when tracking shipments or asking questions about preorders. However, some customers also noted occasional issues with damaged outer packaging or slightly crushed boxes upon arrival. A few people experienced unexpected extra costs, mentioning that specific delivery fees and custom charges were quite steep for their purchases.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting the massive selection of hard-to-find items... See more

Service

Consumers find service to be positive, highlighting fast, efficient, and professional support on every order.... See more

Delivery service

Customers had positive experiences with delivery_service, consistently reporting fast shipping times and... See more

Order

Reviewers highlight positive aspects of order processes, noting that items arrive safely and in pristine... See more

Price

Users describe positive interactions with price, often highlighting amazing and competitive rates that make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This place is my main goto in the UK for all my collectibles. I preorder items that I cannot get in the UK and sometimes preorder months in advance of release dates . They always keep me informed of... See more

Rated 5 out of 5 stars

Cannot recommend highly enough! Ordered Avatar figure on Tuesday evening (out of stock most places) Posted next day and received Thursday morning. Price best online and instore by miles. Fanta... See more

Rated 5 out of 5 stars

I’ve had 3 orders with this company. All gone through ok. Quick shipping and via a trackable service so I could follow it. As a collector it’s been great as the items were very well packaged up and... See more

Rated 5 out of 5 stars

Good overall experience. Purchased a few neca figures and they arrived quickly. All covered in a layer of bubble wrap, good prices. Unfortunately, the Earl sinclair figure box interior was a bi... See more


Company details

  1. Toy Store
  2. Gift Shop
  3. Sports Memorabilia Store

Written by the company

I’m a independent Retailer that has been a collector for 20 years plus, I collect or have collected over the years – Movie weapons & props, WWF Hasbro’s, WCW Galoobs carded and loose, Elites, AEW, MOTU, Star wars, Karate kid, TMNT, wrestling belts, basketball signed jerseys and so much more and below you can see some of my collection Now we offer a service to you all, of the above and more, with the Modern, Retro Toys, Signed Memorabilia, Neca – Mezco- Super 7 & Movie props Replica stores We understand the need for purchases to be wrapped well and cared for before leaving us to there new home


Contact info

4.8

Excellent

TrustScore 5 out of 5

389 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(389)

124 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

can the owner get back to me

can the owner get back to me? i made an order 01/11/2025, Art the clown figurine, the figurine itself was £24.99 then came to postage which is crazy alone the postage was more than the order at £30.00, then to be told all week there was issues with UPS courier company that i reached out to you and nothing back, i have now received a message again from UPS looking for a further €29.06, all this for a £24.99 order, i won’t be paying that if i have too to get the order i would like a refund. I would like you to contact me please, i will up the stars on this review if this is sorted. Never ever heard the likes of it, please get it touch i mailed you yesterday on you’re page…. and just to add i see you’re snide responses to people regards add on’s for shipping by the company, i should of read these reviews i wouldn’t of purchased from you in the beginning, i live in Ireland not the other side of the world to be handing you an extra 60 euro to have it delivered, you can process a refund thanks. sorry Matthew i mailed you back it went into my spam account, i suggest you search for a new courier, its extortion to charge more than what the order was worth already to have it delivered, to then the courier try charge it again, i myself have my own business and i would never allow my customers be ripped off this way. il have a refund please thanks, again as i said in a mail I would suggest using new couriers, I would never allow my customers to be treated like that.

anyone buying from here, know when you buy something, you will be buying you’re item then double the money again for delivery, I would strongly advise against using this company, as i will be putting on my social media to do so too, unless you have lots of money to give away, I am really shocked at this, again i run a business and would never do this on customers!!!! it’s scandalous matthew having to pay £30 pound delivery fee from yourselves anyway you should look into that, and no as i said in my mail to you i haven’t never in my life paid custom charges like that, 10 euro at most, 30 euro is extortion, but that’s 30 euro on top of you’re £30 sterling. I went through you’re website with a fine tooth comb, you should really say on it how much prices can be for delivery and customs. that would be a start

Matthew can you answer my email instead of updating your response here please ? this order has become laughable to me now, again i suggest use a new courier system, UPS update me the fee was paid, then i got an update that they attempted delivery at 19.55 p.m, which never happened see i am in my house and have been all day, and i have camera’s all over my house and garden, so yes i can prove no one from UPS was here, but it looks like i am not the only one to have this issue with you, I have a feeling i would never see that order i made with you’re company, which i actually asked for a refund for, you or UPS cannot lie in this case, i will forward you said footage the time UPS was suppose to be here at shall I? it will be by a miracle this situation is turned around, instead answer you’re emails rather than trying to change the public perception on a public forum reviewing you’re company.

updating this 18/11/2025, Matthew i have already mailed you today again asking you to mail me back as you don’t reply. my order was received today from UPS and the driver again looking for €29, i showed him the screen shots of the order saying the fee’s were paid. He left the item with me but said he might have to come back for it because he wasn’t told it was paid, i again am saying this i am not paying that fee, so can you sort this please. This is a terrible way to deal with customers. I would never have purchased a thing from you if i had of known this. again people i would steer clear of using this company. Again matthew can you answer my email.

1 November 2025
Unprompted review
The whole Shebang logo

Reply from The whole Shebang

Hello we have emailed you back earlier today please check your emails (spam folder/junk folder on your emails), what a courier charges for a £25 item for customs we have no control over we can only put down what the item is worth please see UPS to see why they are charging you this a custom charge we can not control for a order to Ireland - when buying a item from UK and ship to Ireland there will always be a custom charge that is set by your country at your boarders, we don't have no control over this, this is standard when shipping in from a non EU country or a country outside of yours
Im not sure why all the hate directed at us as the item in checkout will say £24.99 the courier cost will say £30 as a flat fee to Ireland and you checked out and paid at these prices there is no hidden costs from us it was all there on checkout, surely you understand that custom fees from your country would be on top when the item gets to your country (again something we don't control)

UPS have got back to me today and realised there mistake on custom charges they charged was wrong it should of been 10 euros and have waved the fee as paid for there error and will be delivering your item early next week to you

Rated 5 out of 5 stars

Best price!

I ordered a Mcfarlene figure for my collector son, it was delivered quickly but best of all, it was packaged so well, the box was in pristine condition and the price was the best out there. Will def. Order from this company again!

2 November 2025
Rated 3 out of 5 stars

Ordered gremlin evil puppet stripe…

Ordered gremlin evil puppet stripe puppet ok nothing wrong with it but outer box was not wrapped up just sent in outer box of puppet could have wrapped around the box and out in another box as puppet box had tape on it and box was crushed in places as said puppet arrived undamaged but could have been put in another box rather than its own box as would of liked to keep outer box

31 October 2025
Unprompted review
The whole Shebang logo

Reply from The whole Shebang

Hello, thanks for your review, this was packed in a trick or treat studios shipping box, inside was packing peanuts and brown paper to make sure the prop replica gremlin arrived in good condition, the gremlin puppets don't come in there own boxes they need to packaged in shipping boxes as we did before they all get shipped

Rated 5 out of 5 stars

Very happy with the service

I want to thank Matt for offering a great service to collectors with a wide range of products and fair price. Will be happy to continue being a customer. It is also great to see that order issues can be dealt with respectfully.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Master of the universe

If u are a collector, this is your shop. Very advisible.For the last and difficult figures I am a Motu Máster of the Universe collector, here , if there are stock, the BEST shop for found your figures. It is a good expierence.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

3 Orders in and very happy with them

I’ve had 3 orders with this company. All gone through ok. Quick shipping and via a trackable service so I could follow it.
As a collector it’s been great as the items were very well packaged up and the boxes have arrived in pristine condition.
I appreciate some reviews have complained about failed pre orders but this happens everywhere as a collector so it’s always gonna happen… and be frustrating as hell.

19 October 2025
Rated 4 out of 5 stars

Excellent shop

Excellent shop, which is my preferred site for ordering Masters of the Universe Masterverse figures. Prices are a little steep, especially for the Vintage Collection figures, but they are the most reliable vendor of Masterverse, so it's worth the little extra money at the end of the day.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

I ordered 2 gremlin2 props for for two…

I ordered 2 gremlin2 props for for two daughters for Halloween. To use as a front window display and I was really happy to find them on this site and alot cheaper than where I brought one before. So I'm very happy with my purchase as is my twin daughters. Plus the UPS service was OK... But the delivery guy didn't leave it by our door. Next time UPS please leave at our door.

19 October 2025
Rated 5 out of 5 stars

Awesome store

Awesome store, everything I order is always in perfect condition and delivery is always super fast, an all round excellent store, thanks guys.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Great place for collectibles.

Have purchased quite a few times from here and they are great. Have received everything I've ever ordered. Recently one of the items had a damaged box. Emailed them for a replacement which they exchanged speedily. Amazing service. Thanks Matthew!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Best in the UK

Not only the best price around, but the customer service was incredibly nice and friendly, going above and beyond in ways I didn’t expect. The delivery was super fast, and everything was packaged safely so even the box arrived in perfect condition. I can't recommend this store enough. Big thank you to Matt!

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Shop

This shop was recommended by a friend, so glad it was... already bought 2 items from here this August 2025 .both items arrived in great condition and well packed.. already eyeing up my next item... Brilliant shop 100% happy 😊

15 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look