Well done to the Whisky Reserve! After our initial order was declared lost by Royal Mail The Whisky Reserve sent another bottle by special next day delivery, brilliant service so no spoilt Christmas... See more
Company replied
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Well done to the Whisky Reserve! After our initial order was declared lost by Royal Mail The Whisky Reserve sent another bottle by special next day delivery, brilliant service so no spoilt Christmas... See more
Company replied
Tried the Hakushu 12 for the very first time through this website. Would highly recommend! Also, great delivery service as arrived earlier than expected! Will definitely purchase another bottle shortl... See more
Very quick delivery and delivered by a member of staff rather than my order bouncing around in the postal system with some random delivery company. Very Good price also. I would recommend and use ag... See more
The whisky Reserve had the best UK price for a certain whisky, so I placed an order and goods were shipped the same day. There was an issue with the delivery, so I contacted TWR and without any q... See more
Online drinks specialist shipping across the UK. Shop your next dram today with free shipping on orders over £90!
Little Oaks, West End Lane, Stoke Poges, SL2 4ND, Stoke Poges, United Kingdom
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This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Fast dispatch and well priced range of whiskies. Would have been good to have a tracking link though
Prices great,prompt service,easy to contact prompt to reply will use them again
I ordered a Johnny Walker Green Label as a present for my Scots relatives. It arrived two days later and they’re v happy to be able to try something not widely available. V good service via Royal Mail.
I was able to find the whiskey I was looking for and the delivery was very timely
Fantastic delivery service. And beautifully smooth whisky. Three Woods
Great company to deal with just let down by Royal Mail tracking service had no tracking available at all till after delivered!

Reply from The Whisky Reserve
Easy to place the order. Arrived safely and in plenty of time for Christmas. Very pleased with the service
After ordering, I found it considerably cheaper on Amazon with free delivery.
Only little downer and I don’t think anything to do with you. Delivery was a day later than Royal Mail advised. Stayed in all day but no cigar. On the other hand the package was delivered in perfect condition.
Whiskey delivered super quickly … beautifully packaged ! Very pleased with the service & the price
Great product good price. Very well packed and promptly received. They use the best courier Royal Mail so arrived in perfect condition.
Ordered on Sunday, received on Wednesday. Great product and good price. To say well packed is an understatement, every care was taken and they use Royal Mail. Couldn’t have done better.
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