The Wheel Specialist Reviews 

I have to say, the work at TWS in Cwmbran is second to none .
Fantastic service, very reasonably priced and they went out of their way to for me in .
Hazel on reception was fabulous and went out of her way to satisfy any concerns I may of had .

Had a full refurbishment of diamond cut alloys and calipers painted to match the wheels. New centre caps, and two new tyres fitted to the rear. the work was carried out in the time stated and the standard of finish is excellent. the full process is explained by the staff and they keep you up to date on progress as a full refurbishment like this takes a few days to complete.

I had the wheels of my MG TF refurbished and I was delighted with the results. What I particularly liked was the attention to detail during the process. From reception to the wheel refurbishment operator - the customer service was seamless. My car has different front and rear wheel/tyre sizes, so it was critical that the wheels and tyres went back on the car in the exact same positions. They listened carefully to my instructions and this was done exactly as requested and the tyres were all fitted with the correct rotation. The team also fitted my new wheel inserts and saved the originals for me. Having previously had the wheels of my Mercedes refurbished in 2025, this was the 2nd time I have used the services of the Wheel Specialists in Ferndown, Dorset and the experience was just as good second time round.

JAmes and MArk really helpful friendly and great service thanks !! Nigel Hollett

I have been using The Wheel Specialist's a number of times and every time the service has been exceptional

I had wheels refurbished here, yet despite the car covering fewer than 1,000 miles, never being driven in wet conditions, and only being carefully maintained, the lacquer failed very quickly. My original 8-year-old factory wheel remains in perfect condition; they admitted they use a different lacquer, but could not justify why they do not use a durable, equivalent standard. They refused to rectify the out-of-warranty wheel. I only accepted a refund for the newer failed wheel as I have no confidence in their workmanship or materials. I cannot recommend their service.

What a fantastic company to deal with. Had three alloy wheels fully refurbished. The quality of the work was faultless. They looked like new when finished. The cost was very reasonable and the staff were absolutely fabulous. Nothing was a problem to them and I wouldn't hesitate to recommend them to anyone. This is service and professionalism that you rarely find these days. 5 🌟

Excellent customer service, good work and communication, James, Adrian and Mark where excellent and exetremly polite and informative

Fantastic results, the wheels look incredible. So easy to work with and brilliant communication all the way through. Can not fault them and will definitely use them again!

Professionalism and passion at its best – highly recommended!"I can honestly recommend Adrian’s services to anyone! I brought in a set of badly damaged alloy wheels from my BMW F10, and I left feeling like I’d found a true expert.What sets this place apart is their incredible customer service. Adrian came out personally, spent a lot of time with me, and—most importantly—really listened. Instead of just talking, he brought out other wheels in different finishes and held them up against my car so I could see the actual effect. Choosing the 'Silver' finish was a great move, though both options he suggested looked amazing.Working with Adrian was a pleasure, and the entire staff was extremely helpful and polite, which really shows the high standards they keep. He offered a very fair price and took the time to understand my needs rather than just rushing through the job. Reliable, professional, and a great atmosphere. If your wheels need a refurb, look no further!"

Went to the Cumbernauld depot..absolutely brilliant service..all four wheels done/new tyres fitted..powder coated with smoked chrome..looks amazing..would highly recommend them

My wheels were a bit of an embarrassment and now they have been admired by everyone! The refurbishment has made them look like new. Grand job! Thanks, Gordon.

Ferndown, Dorset. Great experience, start to finish. I was a bit worried as I am a bit fussy with anything to do with my car. I need not to have been. The wheels are great and far better than I expected. 10/10 definetley recommend.

Mark at The Wheel Specialist was outstanding, I booked in to have my alloys welded due to air leaks. He was very professional over the phone and in person offered me a colour change of the alloys included in the price and then replaced the BMW cap on the wheels when I asked for them to be replaced. Great service, Great prices and all together a lovely experience which is refreshing. Will recommend to anyone! Thank you to all the team of staff at The Wheel Specialist Swansea!!

Jody and the team in Inverness did an awesome job refurbishing the 19" wheels on my wifes Ford Kuga Vignale. The colour/finishing was exact to the Ford original, so now the wheels look exactly like they did when the care was new... great job, well done to the Inverness team

Fantastic service every step of the way. Did exactly what they said they would. Highly recommended.

If you ever had work done here before it closed down, please check all you jacking points underneath your car. I took a clsssic Mercedes into them less than a year ago and whilst the car is currently being serviced, my Mercedes specialist noticed a dent in the under sill caused by jacking the car up in the incorrect position.
Clearly bone idle laziness causing longer term damage

Great reception, nice people, good job done. No fuss, just very good service

My wheel came back worse than when it went in.still buckled.and they won't take any responsibility for it as I've had it into another garage to get rebalanced when they said that had done .

These guys are very professional, excellent service and thorough assessment on wheels prior to refurbishment.
Scott was very helpful along with Craig.
Very pleased.