Wellbeing Group (UK) Ltd. Reviews 

23
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Very professional, friendly and knowledgeable company. From the selling , fitting and aftercare of our coffee machine and top ups . Extremely quick next day delivery for more supplies, the drinking ch... See more

Rated 5 out of 5 stars

The Wellbeing Group deserve 5 Stars, as their customer service is second to none! They managed to get us out of a tight spot when it really mattered! From the phone call with Frederick Roberts to the... See more

Rated 4 out of 5 stars

Excellent service, slight issue with a part mix up but professionally resolved with no drama and our thirteen year old unit is running as smooth as ever.

Rated 5 out of 5 stars

From start to finish Lincoln and the team at Wellbeing were professional, with great advice and being able to visit them and see the options also helped with decision making. Installation was smooth a... See more

Company details

  1. Coffee Machine Supplier
  2. Bottled Water Supplier
  3. Coffee Vending Machine
  4. Coffee Wholesaler
  5. Drinking Water Fountain

Written by the company

Wellbeing Group | The home of workplace refreshment. Our innovative and beautifully designed products allow us to provide market leading coffee and water facilities that are a stylish addition to the office of today and the office of the future. From installations, breakdowns to service and maintenance visits, our exceptional service team and engineers provide piece of mind and fast solutions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

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4.6

All reviews

(23)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service. We had tight deadlines to get order installed. The guys we worked with have gone above and beyond to make this happen for us. A great thanks you especially to Kay and Harley and Lyndon

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

The team continue to perform and react to changing business needs impressively well

Here’s to many more years of great service to come!!

2 October 2025
Unprompted review
Rated 5 out of 5 stars

We’ve been extremely impressed with the…

We’ve been extremely impressed with the service provided by the Wellbeing team. They are consistently prompt, professional, and truly service-minded. They have such a collaborative approach, where they don’t just provide a service; they work alongside you as a partner, ensuring every job is done to the highest standard. Their reliability and commitment make them a valuable part of our operations, and we wouldn’t hesitate to recommend them.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Wellbeing consistently delivers…

Wellbeing consistently delivers professional, timely, and trustworthy maintenance services. Their service engineers quickly and effectively resolve any issues—making them an excellent maintenance partner. If you’re seeking dependable “peace of mind” support for your coffee and tap installations, we wholeheartedly recommend Wellbeing. We always receive excellent service from their engineer Sam. Great service!

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service!

The Wellbeing Group deserve 5 Stars, as their customer service is second to none! They managed to get us out of a tight spot when it really mattered! From the phone call with Frederick Roberts to the delivery by Lincoln Roberts, the experience was professional, seamless and very much appreciated! Thank you Wellbeing Group! Keep up the great work!

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Worthy of 5 stars

Wellbeing Group really are worthy of a 5 star review and I'd say that's rarely actually deserved by companies dealing with corporate services.

We had four Billi taps installed in our offices by kitchen fitters and within less than 18 months, two were not functioning. Stupid us for not getting a maintenance contract in place from the off. Cassius in the Sales Team was helpful and responsive (and persistent!) from my initial enquiry right through to contracting and beyond over a period of several months.

David, the engineer, was friendly and competent, managing to bring all four units into full working order with a few parts ordered (one which "we have never had to purchase before"!) and just two visits. Expert knowledge and service from the whole team. They're not cheap, but you really do get what you pay for with Wellbeing Group. No hesitation in highly recommending the team to anyone.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

High quality service and coffee machine

Very professional, friendly and knowledgeable company. From the selling , fitting and aftercare of our coffee machine and top ups . Extremely quick next day delivery for more supplies, the drinking chocolate is like a piece of heaven! The machine is easy to use and clean , so all round 5 stars from us.

24 January 2024
Unprompted review
Rated 5 out of 5 stars

High quality products and exceptional service

The quality of the coffee machines and Billi taps provided by Wellbeing Group is exceptional, delivering delicious and consistent beverages every time.
But what truly sets Wellbeing Group apart is their commitment to excellent customer service. The team is responsive, friendly, and goes above and beyond to ensure that our coffee needs are met promptly. Whether it's maintenance, or any inquiries, they handle everything with efficiency and a positive attitude.
I highly recommend Wellbeing Group for anyone looking for top-notch coffee machine services. Their combination of quality products and outstanding customer support makes them a standout choice in the industry. Kudos to the Wellbeing Group for enhancing our workplace experience with great coffee and exceptional service!
Lincoln, Matt, Marios and the rest of the team - thank you!

22 January 2024
Unprompted review
Rated 4 out of 5 stars

Excellent service

Excellent service, slight issue with a part mix up but professionally resolved with no drama and our thirteen year old unit is running as smooth as ever.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Polite, accommodating and always quick

Polite, accommodating and always quick. Wellbeing were fantastic to work with. Their customer service was excellent. We would often request next day or even same day deliveries, on some occasions, and they would always fit us in as soon as they could. Absolutely no problems whatsoever.

21 July 2023
Unprompted review
Rated 5 out of 5 stars

Great Service and Products

From start to finish Lincoln and the team at Wellbeing were professional, with great advice and being able to visit them and see the options also helped with decision making. Installation was smooth and we have been really happy with the products! Thank you

18 April 2023
Unprompted review
Rated 5 out of 5 stars

Thank you so much

one of there engineers Marios attended today and fixed machines which had been not properly maintained by a differed maintenance provider, he even managed to fix a machine that had been deemed unfixable by the other provider. Marios took time to explain what he found and what he had done to repair and fix and he even checked our other machines not on his list - absolutely brilliant - how I wish we had this company for our maintenance in the first place

28 March 2023
Unprompted review
Rated 5 out of 5 stars

We have been using the Wellbeing Group…

We have been using the Wellbeing Group for a number of years. They provide excellent support to us as a small charity. They are responsive and helpful and the engineer who visits our Centre to service our water coolers is brilliant. Would highly recommend to others.

23 June 2022
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful, efficient.

I needed help and advice regarding a zip water tap in my home. They answered quickly and the man who I spoke to gave very helpful and friendly advice and I didn’t have to listen or talk to a robot! Thank you. I would definitely recommend and use again.

2 November 2021
Unprompted review
Rated 5 out of 5 stars

Great little company

Great little company. We ordered our first ever office bean-to-cup coffee machine from Wellbeing. Sales and service both superb and would recommend in a heartbeat.

9 September 2021
Unprompted review
Rated 5 out of 5 stars

5 Star Service from start to finish.

Fantastic company, with a fantastic team. Wellbeing high quality products with brilliant customer service. Everyone you you deal with from initial contact to the install are knowledgeable, friendly and extremely helpful. I would recommend this company to anyone.

21 December 2020
Unprompted review

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