The Watch Directory Reviews 

206
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great service and communication through out. I had an unusual request for additional strap and he not only sourced it and fitted it to my new Omega watch. My delivery Date was delayed due to the imp... See more

Rated 5 out of 5 stars

Just received my second purchase from the Watch Directory and got excellent service as I did the last time, you always get that personal service from Jonathan which makes you feel valued........great... See more

Rated 5 out of 5 stars

I ordered my omega speedmaster 38 chronograph through The Watchshop and I was given a delivery schedule of 3/4 weeks. Jonathan kept me informed of the progress even when there was a slight delay from... See more

Rated 5 out of 5 stars

I really do have to rate Jonathan and the service The Watcb Directory deliver. From start to finish he was incredibly helpful and got me a great price on an Oris Aquis. His product knowledge is ex... See more

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Company details

  1. Watch Store

Information provided by various external sources

The Watch Directory is one of the UKs largest watch retailers. Browse unworn, brand new, ex-display and more watches at a discounted price


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4.9

Excellent

TrustScore 5 out of 5

206 reviews

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4.9

All reviews

(206)

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Rated 5 out of 5 stars

Great service and a pleasure to do business with

I've bought a nice Jaeger-LeCoultre dress watch with an International bank transfer. Things went really smooth and I received the watch the day after the transfer went through. Jonathan was a good sparring partner when choosing the watch and it was a pleasure doing business with him. I will definitely be buying a watch from him again.

4 August 2016
Unprompted review
Rated 5 out of 5 stars

Great customer service

I sold my Omega Speedmaster through The Watch Directory and it was a very pleasant experience. Jonathan kept me informed throughout and had my watch sold and funds sent to my bank account within days.

1 June 2016
Unprompted review
Rated 5 out of 5 stars

Rolex sub purchase/service

I have delt with Jonathan for a few years now and purchased my sub from him. Very trusting excellent service as you should expect when buying your time piece and of course spending a small fortune. To give you a example I sent my watch to Jonathan for a service and it was back within 2wks in perfect order and looking like new again to the point everybody noticed it on my wrist. He updated me every few days so customer service was impeccable. Try and get that from a rolex dealer.
All in all with Jonathan's track record and knowledge you can't go wrong. Highly recommended and thank you Jonathan for looking after my rolex.
Matt smith (surrey)

21 May 2016
Unprompted review
Rated 5 out of 5 stars

Perfect watch and great service!

Only positive words for my purchase of a DSOM Vintage in The Used Watch Co

Watch arrived as described, communication with seller was excellent and international delivery was superfast -in just one day-

Great buying experience!

15 April 2016
Unprompted review
Rated 5 out of 5 stars

Friendly service

My purchase was easy and straight forward. Email communication was prompt and second to none. Jonathan was a joy to deal with. He is professional, courteous, friendly and nothing was too much trouble including being available when I needed him to be. Would definitely recommend to my family and friends.

13 April 2016
Unprompted review
Rated 5 out of 5 stars

A*** Service and Product

I had a 1st class experience working with the Used Watch CO, everything from the initial customer service to delivery and product was flawless, would recommend to anyone

12 April 2016
Unprompted review
Rated 5 out of 5 stars

Great service

I purchased a Jaeger LeCoultre Deep Sea Chronograph from Jonathan at The Used Watch Company. My experience was very positive; it was easy and transparant and delivery was quick. I would not hesitate to buy another watch or recommend a friend to purchase one from The Used Watch Company.

Hans

6 April 2016
Unprompted review
Rated 5 out of 5 stars

Affordable Luxary

I got an excellent deal for a future classic in the Omega Seamaster 300 Master Co-Ax. The service was nothing short of excellent and it's a comfort to know there are still businesses out there like this. I would recommend Jonathan's company to any wanting an iconic timepiece at great value prices.
Dave Roberts

31 March 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

I would highly recommend using The Used Watch Company. Jonathan has a huge knowledge of timepieces and offered great advice. He found my desired watch quickly and the whole process went perfectly. I am extremely happy and will be using him again.

12 March 2016
Unprompted review
Rated 5 out of 5 stars

Excellent all round service.

Shipped to New Zealand superfast. Excellent service with a genuine personal touch. Watch is exactly as described and stunning. Would use again and recommend to others. Thanks.

12 March 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

My family and I have bought & sold 5 Rolex watches Via Mr Brett and The Used Watch Co. The service has been 5 star from start to finish and filled us with confidence each time. Highly recommended.

18 February 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Bought a Sevenfriday watch. Very easy to deal with, great communication. Everything went smoothly. I would highly recommend and look forward to doing more purchases in the future.

30 January 2016
Unprompted review
Rated 5 out of 5 stars

Established relationship

I have had a relationship with Jonathan for a number of years and on each occasion that I have looked for a watch he has advised me well and sold to my requirements.
I have no hesitation in recommending Jonathan should you have a time piece requirement.

6 August 2015
Unprompted review
Rated 5 out of 5 stars

Excellence in one word

Jonathon has been supplying me and my Family with all kinds of Watches for many years.
Why do I keep using him?
The reason being he delivers what I want, when I want, with a level of service that the big organisations cant seem to get right.
When ever I need a watch I will always go to him first for a price, and 9 out of 10 times he will always better what any other competitor has to offer.

29 July 2015
Unprompted review

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