The Washi Tape Shop Reviews 1,401

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the vibrant colors, intricate designs, and overall beauty of the tapes and stickers. Many appreciate the ease of use and the impressive print quality, noting that the items often exceed expectations compared to online visuals. The ordering process is frequently described as seamless, with many consumers commending the fast shipping and careful packaging, which ensures products arrive in perfect condition. However, some people were dissatisfied with the delivery service, citing instances where packages were left in inconvenient or unsafe locations. A few others also felt that the colors of some products differed from their online representations, and some expressed a desire for more pre-cut options for older designs.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as beautiful,... See more

Quality

Clients share positive opinions on quality, consistently praising the products as beautiful, high-quality,... See more

Order

People report positive experiences with order, with many customers expressing satisfaction and stating they... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the fast... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the products easy to use and of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just love buying from the Washi Tape Shop. The both types of tapes are beautiful - vibrant colors on the PET tape is outstanding. It looks like the flowers are embossed, 3D. I especially like the... See more

Rated 5 out of 5 stars

I was so satisfied and happy with my washi tapes purchased from The Washi Tape Shop. Each design is absolutely beautiful—perfect for enhancing my journals and planners. The tape quality is impr... See more

Rated 5 out of 5 stars

I’ve placed not one, but two orders on The Washington Tape shop and I CANNOT even begin to express how much I love these washi tape/PET rolls! They’re brilliantly designed, the artwork is immaculate... See more

Rated 5 out of 5 stars

The quality and beauty of both the washi and pet tapes are incredible. These are now my favorite decor to use in my junk journals. They always arrive well packed and quickly. You definitely need to tr... See more


Company details

  1. Stationery Store
  2. Art Handcraft
  3. Do-it-Yourself Shop
  4. Scrapbooking Store
  5. Sticker Manufacturer

Information provided by various external sources

The number one source for beautiful, quality stationery and washi tapes. We offer worldwide shipping on all orders. Find the perfect stationery for your next project!


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. The package came in great condition and the Washi Tape is Beautiful! This was my first order and I'm very pleased

30 March 2026
Unprompted review
Rated 5 out of 5 stars

It's really true, they do care!

I am a long time customer and have fallen in love with The Washi Tape Company. Every experience has been great except for the last one. I was disappointed in the quality of the tape and found the clarity needed to be improved. When I shared my thoughts with the company, "they really do care about their customers," their response was immediate. How can you not love this company, they really are amazing.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

The Washi Tape Shop is the best shop…

The Washi Tape Shop is the best shop with tapes. You always have a choice if you want pet or washi tape because most of the tapes are in two versions. All of the tapes designs are original, you can buy them only here, and the rolls are pretty long -you get 5 meters, so it is more than at any other shops. The contact with the shop is very good, never had any problems with my order or shipping. I honestly recommend this shop for every fan of journaling. You will return there very often as I do.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Lovely designs

I have placed several orders with this establishment and consistently appreciate the quality of their tape products. The PET tapes are a particular favorite, and I find the pre-cut feature to be a significant time-saver. The imagery consistently exhibits clarity and vibrant color reproduction. I would, however, express an interest in the potential reintroduction of some discontinued items, as I was unable to acquire certain previous releases that I now desire.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

The products are first class

The products are first class, especially the PET tapes. I love them.
The shipping is quick and everything arrives will packed and un-damaged. The Washi Tape Shop is definitely my go to for beautiful washi.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful, Colorful washi tape ♥️

Shipping was fast and my washi tapes are super cute and great quality. I will definitely be back to order again you have an amazing selection as well. I highly recommend The washi tape shop if you're looking for washi tape so many Beautiful designs to choose from. I'm super happy with my order.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Never disappointed

Never disappointed! I have even written the company and got a response right away. Gabrielle and the entire team are awesome. The amount of tape that you get on a role is so much...you get what you pay for. I love the PET tapes but tried the washi tape stickers also and really enjoyed them.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent washi and PET sticker tapes

The products are excellent, especially the pre-cut sticker style tapes. The quality is great, shipping is fast, all the good things - I've got a tonne of their tapes now, so definitely will keep buying. The only thing to watch for is that you've read the product description carefully. For example, I recently grabbed some slim washi that I didn't realise was backed. It makes for higher quality because the gilding won't come off on the adhesive, but it does make them harder to store *and* for slim tape, really hard to get the backing off. My fault for not reading the description properly and they're still amazing tapes. Same goes for some of the word/phrase stickers.. nothing wrong with the English, just sometimes they are a little weird. Like "Rustic Charm" and "Autumn Hues" are excellent, but the same tape says "Daisy Meadow Magic" which doesn't really fit the vibe so I'll probably fussy cut the words and use them differently.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

High quality products and great customer support

The tapes are beautiful and high quality. There is also a lot on each roll, so it lasts a long time and is worth the price point.
But the main reason I am writing this review is my experiences with the customer support.
First I wanted to use a discount code, which was not working at checkout. After using the chatbot (which could not help with the issue) my problem was forwarded to customer support who not only reacted very quickly (one night) but also explained the issue and reactived the discount code.
Then I accidentally ordered with an incomplete address. I reached out to the The Washi Tape Shop and explained the issue. They were so kind and helpful, the issue got resolved and I recieved my package. This was one of the best customer support interactions I ever had, I highly recommend The Washi Tape Shop!

3 January 2026
Unprompted review
Rated 5 out of 5 stars

I love my washi tapes

I love my washi tapes! The order process was smooth and came quickly for being shipping from international to US! I can’t wait to use this all the time. They are so pretty and dreamy!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Popularity of The Washi Tape Shop

I was recently watching Lucy Patrick on You Tube demonstrating greeting cards made with items she got from The Washi Tape Shop. I loved the designs, so I went on the Washi Tape website and ordered the exact same products. Ordering was easy and shipping was fantastic. I love the items I purchased, and plan on ordering from The Washi Tape Shop again.

4 March 2026
Unprompted review

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