Incredible service from these guys. I wanted a specific vintage, industrial style look but really wanted quality too and the products I got from here didn't dissapoint. Not only that but when one of t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Lovely products and well packaged I recently ordered from The Vintage Light Company and was very pleased with the items themselves. Everything arrived extremely well packaged, the products were... See more
Made an email enquiry regarding replacement bulbs and asked advice about wattage. Received a really helpful and speedy reply which enabled me to get my order just right. Job done. Great range of pr... See more
Fab customer service. Advice on the phone. Reviewed an email I sent with photos of my lights. Super quick and flexible service and delivery. Good to do businesses with companies like this.
Company details
Written by the company
The Vintage Light Bulb Company is a small family run business based in Scotland. We aim to supply a well made product, package it carefully, dispatch it quickly and deal with any queries helpfully
Contact info
Linburn house, Station Road, Auchtermucty, KY14 7DP, Falkland, Cupar, United Kingdom
- 01337 827 782
- vintagebulbsuk@gmail.com
- thevintagelightbulbcompany.com
4.7
Excellent
65 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent quality and customer care
Not only do the VLC offer a great range, but the customer service is excellent. Items were shipped extra fast to help me out - thank you. I highly recommend these guys and love the quality of the cables I've used. Still more nasty plastic cables to be rid of here, so I'll be back!
18 July 2024
Unprompted review
What a FABULOUS company!
What a FABULOUS company!
I called in a panic because the electrician casually mentioned he wouldn’t source the vintage-look cabling he needed for the following day… (cheers for the advance warning!)
… rang the most lovely lady, explained my problem & not only did they have enough meterage in-stock (a minor miracle!) but she very kindly sorted out a whole new speedy-delivery option to arrive before 10am the following day.
Couldn’t recommend them more highly - wonderful!
25 July 2024
Unprompted review
Avoid this company
I do not recommend buying from this company. I ordered nine 'smoked glass' bulbs but when they arrived the glass looked clear and wasn't coloured at all. There was a very faint tinge and that was it. When I asked to return the bulbs and sent photos they told me they couldn't see what the problem was. I told them the items were not as sold and wanted my money back and I also cancelled my contract with them, which meant by law they had to refund me. They sent me a postage label and I returned the goods but they subtracted the postage both ways, meaning I was £10 out of pocket. I asked for that money several days ago and have not had a reply. I have since bought other bulbs from elsewhere that have smoked glass and they look totally different to the ones from the Vintage Lightbulb Company. I've got photos to show this because the firm questioned me. Avoid them. Their customer service is dire.
21 June 2024
Unprompted review
Great product - great support when I was unable to work out how to build my lamp
The product I ordered were perfect. I was not disappointed. I was confused on how to put the bulb together as I was making it for a grow light. I contacted The Vintage Light Bulb Company and they took the time to make a small video to help me. It worked very well. I will order again from them.
18 January 2024
Unprompted review
Excellent service
Bulb arrived promptly and was extremely well packaged. Will definitely use again.
Thanks.
2 June 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.