The Vapers Cave Reviews 216

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

These guys have helped me out many times. They're not my closest vape store, but I'm happy to travel that bit further to get great customer service. During this current pandemic they're even offerin... See more

Rated 5 out of 5 stars

I tried the Vapers Cave after tiring of the service at my usual shop end of July. I have to say, the guy (Apologies I didn't remember his name) The service was Amazing! First class!. The knowledge was... See more

Rated 5 out of 5 stars

Staff are very friendly, welcoming and always have a chat. They have great knowledge on products and always making recommendations for me when I'm unsure. Even though I have moved out the area and... See more

Rated 5 out of 5 stars

The guys at vape cave, are the best. From the very first time of going to them. They always make time help you, I never feel rushed, and when trying flavours you need to find the ones that work for... See more

Company details

  1. Vaporizer Store

Information provided by various external sources

Vaping the safer alternative to smoking


Contact info

4.9

Excellent

TrustScore 5 out of 5

216 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After a not very nice experience in the…

After a not very nice experience in the vape shop in Princess Sq a year or 2 ago, I started coming in here. The guys are unbelievably helpful and knowledgeable. The prices are so much better here! I didn't realise I was being ripped off before at the other place. They are so honest at The Vapers Cave. There has even been a situation when I brought the wrong payment card with me, and, because they knew I was a regular, gave me the vape juice I needed and said I could come back to pay another day (which I did!). CBD products are good here, too. Unless I'm unable to, I will always shop here. It's always a pleasure and they always make you feel so welcome. THE best vape shop around.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Always very friendly and helpful, will go above and beyond to make sure they have the products you like, wouldn't go anywhere else.

28 March 2024
Rated 5 out of 5 stars

These guys are the best!

When I tell you this now, walking in they treat you with the best customer service. They aren’t about just getting you in and out, they remember you as a person/customer and are so nice.

5 September 2023
Rated 5 out of 5 stars

I tried the Vapers Cave after tiring of…

I tried the Vapers Cave after tiring of the service at my usual shop end of July. I have to say, the guy (Apologies I didn't remember his name) The service was Amazing! First class!. The knowledge was absolutely evident. Yes I purchased a new vape with total confidence and I am very happy. I will definately visit regularly you just don't get this kind of service where I have been in the past. Brilliant job. Thankyou. Appreciated.

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic shop.

As always, great service, friendly and knowledgeable staff who cannot do enough for you. Fantastic family run business that is our go to place for all of our vaping needs. Many thanks.

10 August 2022
Rated 5 out of 5 stars

Best Vape shop ever

I honestly can’t say anything bad about The Vapers Cave. There customer service is outstanding and nothing is to much trouble for them. The products they sell are of a high quality so you can trust that you’re only getting the best. I think the Vapers cave are one of the best vape shops around. Dawn - May 2022

23 May 2022
Rated 5 out of 5 stars

Worth the visit!!!

Staff are very friendly, welcoming and always have a chat.
They have great knowledge on products and always making recommendations for me when I'm unsure.
Even though I have moved out the area and have another vape shop close by, I still travel to this one.
Great value for money and excellent customer service.

23 April 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look