I’ve used them for over a year now. Excellent company do what they say. Delivered always on time, rely reliable. Good prices site really easy to use when I have needed to contact them really easy to... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I've been ordering from this company for years now and always will. I've never had any issues with orders or delivery. My order is always dispatched the next day or two after ordering.
Order placed, communication good, notified of slight delay due to waiting for stock delivery (understandable). Delivered as promised although let down by Royal Mail who didn't deliver on the day state... See more
Fabulous I cant fault the service. They had run out of my vape juice abd I received a call to ask my preference and they put in some free gifts. Will definitely be back to purchase again. Super fast d... See more
Company details
Written by the company
Also known as Darth Vaper. We stock a wide range of electronic cigarettes and premium liquids at an affordable price with customer focused staff. 12 shops located through Wales.
Contact info
UNit 3, Coity Cres, Bridgend Industrial Estate, Coychurch, CF31 3RS, Bridgend, United Kingdom
- 01656 530000
- team@thevapeescape.co.uk
- thevapeescape.co.uk
4.7
Excellent
234 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Went to the new Store in the yate it…
Went to the new Store in the yate it was fantastic got everything I needed. Really personal and Ben was awesome didn’t catch his last name. He looked like is new stuff and he may have been the manager he was brilliant. Understood everything I needed and I’ve left Very happy after spending a considerable amount of money. Thank you so much.
6 March 2026
Unprompted review
Very reliable
24 February 2026
Always a quick service
3 February 2026
Thank u to roxanne in chepstow store…
Thank u to roxanne in chepstow store today for sorting me a vape out and liquid brill service def recommended very polite xx 10 / 10 xx very haloy xxxxxxx
21 February 2026
Unprompted review
delivery is amazing and i will always…
delivery is amazing and i will always order off here
26 January 2026
Fantastic offers and super fast delivery
25 January 2026
Super speedy delivery thanks!
8 January 2026
Great Product and Delivery and Price...
8 January 2026
easy ordering and great delivery time
6 January 2026
The Vape Escape, Coronation Square, Cheltenham
All the staff in the branch are helpful and on Wednesday I was served by Alexander who I hadn't met before so wanted to mention him in a review as he was especially friendly, knowledgeable, approachable and patient with the questions i asked about the various products and how economical it is to use them.
7 January 2026
Unprompted review
Great company with fab customer service
I've used Vape Escape both online and in the Nailsea store and have had nothing but really positive experiences! The 2 guys who work in Nailsea are knowledgeable, friendly and are willing to chat about different flavours or brands if they have the time. I've spoken with James via email at what was a very stressful time and he was courteous, professional and on the ball with getting my order to me, along with some complimentary gifts which I don't get very often at all!
As it's Christmas and I received my order from them within a day and again with some complimentary juices due to an OOS item, I just wanted to say a big thank you as it's nice to shop somewhere with genuine customer service :)
18 December 2025
Unprompted review
Ordered on a Sunday arrived by the…
Ordered on a Sunday arrived by the Tuesday, super fast delivery and everything I wanted.
30 November 2025
Very nice people to deal with…
Very nice people to deal with ,efficient helpful would recommend this company to friends and family
26 September 2025
Great products
Easy to navigate your website. Have just what I wanted in stock and on sale. Swift delivery what more could I want
31 July 2025
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