A VERY poor experience
A VERY poor experience with an incredibly disappointing attitude after a fault was reported.
Clearly no regret, no hint of an apology, with the remedy being a DIY suggestion!
I'm sorry I came across this site and it goes without saying that I'll use others in future.
I'm amazed that with increasing online competition, the speed & enormity of social media and multiple review sites, such atrocious service still exists.
Lesson learned....





