Thank you to Michelle for personally messaging me regarding my postal delivery address and understanding that where i live with mine & my neighbours mail boxes on the main highway we have a lot of... See more
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I purchased the shower steamer products I was expecting a stronger scent love the idea but unfortunately didn’t deliver . I also purchased the lip balm that was beautiful .
Five star all the way from ease of ordering, ease of payment, good website, communications re query and super quick delivery. Packaging for my fragile purchases was perfect. Thanks so much. A truely... See more
Company replied
Thanks so much for organising my gifts and sending them so promptly! They arrived swiftly too, maybe because you use sendle rather than aus post? My friend adores the products I sent her for her birt... See more
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Company details
Written by the company
Help finding Australian made and owned sustainable products with ease is finally here. All of our products are carefully selected to bring you peace of mind, knowing that you are making a difference by truly shopping local, cutting down on carbon emissions and making sustainable eco-conscious choices in your everyday life to help protect our mother Earth. The True Co is a family-run business, so you can feel safe knowing that there is a real person behind every product you purchase. Our desire to bring eco-friendly and sustainable products that are entirely Australian made and owned to you is what drives us every day. Our goal is to help you limit your impact on the environment with your purchases as much as possible, from production all the way to the product arriving to you. True to Australia - All products we sell are 100% Australian made and owned, cutting down on the impact of international shipping on the environment and supporting your local community. True to you and your family - All products we sell are produced in an ethical and sustainable way, meaning that they are produced in a way that causes little or no damage to the environment, using natural materials. This means they are absolutely good for you, are able to continue to be produced for as long as is required, and adequately support those that produce the items True to the environment - We limit our impact on the environment as much as possible by delivering products in recyclable repurposed packaging we receive from stock or by using our recyclable non toxic sustainable Australian Made packaging through Pakko. True to the world - We limit our carbon emissions as much as possible by using a delivery partner, Sendle, who entirely offsets their emissions on carbon neutral projects around Australia, North and South America, as well as other locations around the world. True to your wallet – same price as the manufacturer, no delivery fees.
Contact info
PO BOX 5030 West End, 4101, Brisbane, Australia
- 0401072880
- michelle@thetrueco.com.au
- thetrueco.com.au
LOVE SEED BOMBS.
Michelle was very helpful in me receiving my order of Love Seed Bombs for our wedding. We communicated via email which was very easy. I received my parcel in great time as well.
26 September 2021
Reply from The True Co
Thank you Tracy for such a lovely review. All the best for your upcoming wedding in March, such exciting times ahead. Have a lovely day. Cheers, Michelle. xx
Great
Great! Website was easy to use, products look great. I had an issue with delivery and when contacted, they dealt with it quickly and efficiently. Will defiantly shop again.
17 September 2021
Reply from The True Co
Thank you for your amazing and honest feedback. We love supporting all our customers and are extremely happy to hear you'll be back. Have a lovely day xx
Great products
Great products, website easy to use and very well priced gifts. Love the concept of supporting Aboriginal and Torres Strait Island business to showcase culture.
8 September 2021
Reply from The True Co
Thank you for leaving such a lovely review. We truly care about all our products we stock, this feedback warms our hearts. Thank you. xx
Really quick delivery
Really quick delivery, seed bombs are excellent, my kids can't wait to plant them.
6 September 2021
Reply from The True Co
Hi Kylie, Such excellent news your seed bombs arrived super fast. This is such a fun way to get kids involved in the garden and just a beautiful experience. Enjoy and have a lovely day. xx
What awesome service
Wow! I ordered Seed Bomb bags for our guests gifts at our Handfasting and I could not be happier with our selection, from the initial customer service, right through to the next day delivery. Thankyou
2 September 2021
Unique Guest Gifts
Wow! I ordered Seed Bomb bags for our guests gifts at our Handfasting and I could not be happier with our selection, from the initial customer service, right through to the next day delivery. Thank you
29 August 2021
Unprompted review
Reply from The True Co
Thank you for your lovely review Tori :) Hearing this makes us so happy. All the best for your Handfasting and enjoy the Seed Bombs. Cheers xx
My purchase was for a gift for a friend
My purchase was for a gift for a friend. It arrived promptly and I received constant updates on my order delivery. It was presented beautifully and the products were all of great quality. I was very happy with my purchase and would recommend your products and company to all.
Jane
8 August 2021
Reply from The True Co
Hello Jane,
Thank you so very much for your beautiful review. It makes us extremely happy and proud we were able to deliver such lovely goodies to your friend.
Have a lovely day,
Michelle | The True Co
Reply from The True Co
Thats excellent news Gaylene :) and thank you for taking the time to leave such a lovely review. Have a beautiful day xx
Reply from The True Co
Thank you Ankie for your review, this really helps our business :) Have a lovely day xx
Five star all the way from ease of…
Five star all the way from ease of ordering, ease of payment, good website, communications re query and super quick delivery. Packaging for my fragile purchases was perfect. Thanks so much. A truely effortless purchase which I am thrilled with.
15 July 2021
Reply from The True Co
Thank you for supporting us and leaving such a lovely review Merryn :) Have an amazing day xx
Great products and wonderful service
Great products and wonderful service - would highly recommend
14 July 2021
Reply from The True Co
Thank you for your lovely feedback :)
From the moment I ordered my products
From the moment I ordered my products everything was smooth sailing and they arrived on time as advised.
My friend really loved what I had chosen for her Birthday, which made it a happy day :)
14 June 2021
Reply from The True Co
We are so happy to hear about your experience with us Wendy :) thank you very much for taking the time to leave a wonderful review. Have a lovely day xx
Great service and communications and…
Great service and communications and prompt delivery.
18 May 2021
Great communication and ensured I got…
Great communication and ensured I got my product even when I put an incomplete address!
16 May 2021
Great products. Amazing service.
The products were exactly as described and arrived in great time. Loved the extra care taken with the packaging also. Will definitely be back for more! Thank you!
13 May 2021
Lovely Australian products & Great Customer service.
Purchased some lovely items as gifts & looking forward to seeing more new products online. Love that Michelle is so passionate about supporting other Australian businesses.
5 May 2021
Unprompted review
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