The Trouser Shop Reviews 

50
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Guys don't ever order from this brand ("thetrouserlab.com"). These guys are doing bullshit they just sell and forgot you if you raise any return/exchange request due to some reasone they wouldn't r... See more

Rated 1 out of 5 stars

​I regret purchasing from "The Trouser Lab". After receiving my order for a pair of trouses, I found the fit to be incorrect and immediately placed a return request. ​It has now been 5 days, and I... See more

Rated 3 out of 5 stars

I bought a pair of trousers from The Trouser Shop. They look good, and fitted me; but after wearing them for a week, the stitching of one of the turnups came apart, requiring me to resew it. Also... See more

Company replied

Rated 4 out of 5 stars

I did not state that the experience was great, it was as stated in respect of delivery. I think that the quality is not as good as I was expecting, for the price quoted as original and the expanding... See more

Company replied

Company details

  1. Clothing Store

Written by the company

Offering Menswear Trousers in a large range of sizes, from 32" - 60" waist, with many styles to chose from and free delivery on all orders. Also offering alterations on trousers for a more bespoke fit.


Contact info

2.0

Poor

TrustScore 2 out of 5

50 reviews

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2.0

All reviews

(50)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect fitting trousers

Great service, easy to use website.
Ordered trousers to wear on the golf course and they are perfect.
Fitting is tailored but not slim and the expanding waist is a game changer.

16 March 2023
Unprompted review
The Trouser Shop logo

Reply from The Trouser Shop

Thank you for your kind review Mr Singh. We hope to be of service to you in the future.

Kind Regards,
Sarah D
Customer Service

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