I am very pleased with the assistance and knowing I’ll be compensated. Thank you excellent service I cannot remember the date but the staff is very efficient
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I confirmed a membership by mistake, but was able to fall back on great support and help from the servicedesk agent. Although I'm unable to say anything about their products (no purchase), I was ent... See more
I did have a problem of not understand the subscription for the toy box and Imani assistant me through the whole process and made sure that I understand everything. Thanks Imani
I did not subscribe to anything and was charged for 3 months despite emailing and demanding cancellation. I keep being told to submit a review which i do NOT want to do, for fear of being SUBSCRIBED... See more
No history of asking for reviews
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Hasn’t replied to negative reviews
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I found your company to be understanding and helpfull to my situation resolving it professionally and quick. Much appreciated.
Resolving issues quick and professionally is always a sign
of good management and compassionate approach to their clients.
A nice service.
Was offered offered great service and…
Was offered offered great service and customer care
Good customer support
Thank you for the assistance
great cooperation with Nicholan
Nothing was bad
Nothing was bad, i was not satisfy about your membership terms and conditions.
Satisfied.
I set up by mistake and the agent…
I set up by mistake and the agent helped me get all my money refunded and cancelled tge subscription for me straight away very helpful thank you mason.
Unknown transactions
I would like to thank Paula as she has put my mind at ease a little, 5stars if she has rectified the problem but it's not sorted yet I am still awaiting the issue being solved & I will give another review.
My experience was good and agents were…
My experience was good and agents were very attentive and easy to deal with. Van is very approachable.
It help me a lot, they help me solving my concern. Thank you very much.
Great they answer all my concern
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