Thetopscent logo
Visit website

Thetopscent Reviews 

114
•
TrustScore 4 out of 5

4.0

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

This was an error initially , but on my complaining a couple of times with the company, i have been assured I will get a refund for the money taken from my account. I will give you a 5 star on the re... See more

Rated 5 out of 5 stars

I have great experience. I talked to an agent Charlotte She is very polite and she answered my all questions and solved my problem Thank you so much.

Rated 4 out of 5 stars

Emily was very helpful and kind and she helped me a lot. The company is a great one and they are very trust worthy with good customer service and communication.

Rated 4 out of 5 stars

I am so glad that they have contacted me in helping me with the situation that I had and I'm happy for the helpful and kind support. Good luck in the future!

Contact info

4.0

Great

TrustScore 4 out of 5

114 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(114)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I had monies taken from my account by…

I had monies taken from my account by thetopscent.com. I had no recollection of making any purchases on this account. On contacting them I spoke with Paul who, looked at my account and could advise I'd made no purchase with them. He very kindly advised me that, they don't usually return funds purchased for credits but, would do so this time. Thank you Paul!

24 December 2024
Unprompted review
Rated 1 out of 5 stars

Cheating on refund

Hi
I have been informed that my issue will resolve in 3 hours, it's now more than a week and I haven't got my refund amount. I am thinking this might be a fraud company. Simply cheating on people.

2 September 2024
Unprompted review
Rated 4 out of 5 stars

Helpful support

I am so glad that they have contacted me in helping me with the situation that I had and I'm happy for the helpful and kind support.
Good luck in the future!

21 August 2024
Unprompted review
Show reviews in all languages. (114 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look