The products are quality, doing what the company says they will. Order arrived promptly.
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Review summary
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Easy to navigate the site, quick dispatch once the order was placed. Quick freight time. Great experience.
Easy to order and prompt delivery of ordered item only complaint is that they are out of stock in a lot of items for seperation toilets.
I received my parcel from the local post office but it appeared to be partly open. On investigating further at home some of my items had obviously fallen out in the transit. One phone call to Thetford... See more
Company details
Written by the company
Thetford is a world market leader in mobile sanitation, refrigeration, cooking appliances, external doors and toilet care and maintenance products designed for the camping, caravan and RV market. At Thetford we have a passion for all things involving leisure, camping, travel and adventure. Our high quality, innovative products provide our customers the ability to enjoy the comforts of home on the road. Because your journey is our journey.
Contact info
130-132 Freight Drive, 3062, Somerton, Australia
- 03 9358 0700
- infoaus@thetford.com.au
- thetford.com.au
4.5
Excellent
551 reviews
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Hasn’t replied to negative reviews
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Toilet raiser very happy
We were super impressed with the ease of placing an order and how quickly it was delivered.sadly BUT not your fault the delivery company didn't scan and we were unable to track its progress after it was processed by you. It was delivered within the time frame allowed very fast 👏🙂
2 October 2024
Good value
Item arrived on time however the packaging was very average and really not suitable for postage. Happy with the product.
11 September 2024
Drain wast for the sink I brought. No one replied to me on were to get one
No drain wast on the sink and no one replied to my text so not happy with the service
6 September 2024
Slow off the mark.
2 September 2024
Thank you Thetford
Thetford offered it's stock at the best price and delivered the item promptly.
Always check the manufacturers price because caravan dealers add up to 30 percent more for the same item.
I am very happy and will continue to deal directly with Thetford.
20 August 2024
Fast and efficient service with a great…
Fast and efficient service with a great range of products
5 August 2024
quick and easy setup of account
quick and easy setup of account, quick and easy delivery
5 August 2024
Prompt polite service
12 July 2024
Online ordering was easy enough but I…
Online ordering was easy enough but I would really like to be able to use PayPal in future.
Was happy goods arrived a day early.
17 July 2024
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