I've been buying various kinds of tea from The Tea Makers of London for many years, and it's always been high quality, providing lots of interesting options. I've not had to engage with their customer... See more
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Review summary
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I would recommend the Tea Makers of London fervently. The teas are to my taste, the customer service earns their 5 stars easily. Thank you for giving me such gustative pleasure every time I drink one... See more
Company replied
Fabulous tea, impeccable service, easy to order...who could ask for more? Truly, some of the finest teas I've ever tasted. I was introduced to their teas at the Montague on the Park hotel in London. T... See more
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Tea Mary Grey. The Tea Makers of London I bought this tea previously for my mum who lives abroad, and it quickly became her favourite. She specifically requested that I order it again, which says... See more
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Company details
About The Tea Makers of London
Written by the company
The Tea Makers of London is an independent London tea company crafting single origin premium loose-leaf tea and teabags, guided by our Sri-Lankan (Ceylon) heritage and years of tea expertise.
From award-winning matcha green tea and best-selling English Breakfast tea to fragrant Supreme Earl Grey, umami Japanese green teas and authentic Taiwanese oolongs, there's a tea for every taste. Each one is chosen for its character, freshness and provenance.
As London tea makers, we source directly from smaller-scale farmers and plantations, share brewing knowledge with our customers and source new teas you won't find anywhere else.
Our teas deliver a truly luxurious and authentic experience with every sip. Discover why tea lovers choose The Tea Makers of London.
Contact info
United Kingdom
- theteamakers.co.uk
4.8
Excellent
538 reviews
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Replied to 90% of negative reviews
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Bought an amazing present for my…
Bought an amazing present for my brother who has found a new love for tea, well now he can sample lots of different ones that are so pretty as well.
Delivery was amazing I got sent straight to his house, he’s delighted with his gift and riding more himself.
25 March 2026
Reply from The Tea Makers of London
Hello, Sarah
Thank you so much for your kind review! We are absolutely delighted to hear that your brother is enjoying his new tea collection and that the delivery went so smoothly. It's fantastic to know the gift brought him so much joy. We truly appreciate you taking the time to share your experience!
Many Thanks,
The Tea Makers of London
Great tea and gorgeous teapot and glasses
I love both the teas I bought plus the lovely little teapot and glasses. Quick delivery and quality excellent.
25 June 2026
Reply from The Tea Makers of London
Hello, Sharon
Thank you so much for the wonderful review! We are thrilled to hear that you love your new teas, teapot, and glasses. Providing excellent quality and fast delivery are top priorities for us, and we're glad we could deliver a great experience.
Happy brewing, and we hope to welcome you back again soon!
Many Thanks,
The Tea Makers of London
The tea arrived safely in good time…
The tea arrived safely in good time before the previous packet ran out. I also enjoyed sampling the trial packet of Ceylon Breakfast tea, and enjoyed it very much. Thank you!
25 June 2026
Reply from The Tea Makers of London
Hello, William
Thank you so much for taking the time to share your feedback. We are thrilled to hear that your tea arrived promptly and safely!
It also wonderful to know that you enjoyed the complementary loyalty gift, particularly the Ceylon Breakfast tea. We love sharing new flavours with our customers, and your kind words mean a lot to our team.
Thank you for your continued support, and we look forward to serving you again soon.
Many Thanks,
The Tea Makers of London
Tea is super and service good
23 June 2026
Reply from The Tea Makers of London
Hello, Kathleen
Thank you so much for the wonderful review! We are thrilled to hear that you are enjoying the super quality of our Assam Manjushree and had a great experience with our service. Sourcing this exceptional second flush tea was a true passion project for us, so knowing it hits the mark for your brew time means the world.
Happy brewing!
Many Thanks,
The Tea Makers of London
Nice product but the bags do not…
Nice product but the bags do not recycle as far as im aware. Improve that and would give 5*
Quick delivery.
23 June 2026
Reply from The Tea Makers of London
Hello, Clare
Thank you for taking the time to share your feedback! We are thrilled to hear that you enjoyed our tea and had a quick delivery experience.
Regarding the bags, we are happy to share that all of our bags are made from 100% recyclable plastic. We completely agree that sustainability is incredibly important, so we will look into making this recycling information clearer for future orders.
Thank you again for your feedback, and we look forward to serving you again soon. Happy brewing!
Many Thanks,
The Tea Makers of London
First time with company and Ali Shan tea
Presentation is good with it's own caddy which is nice. The tea is not as ready to be infused as some I've had, but it's flavour was delicious despite the wait. Perhaps try a different infuser next time.
19 June 2026
Reply from The Tea Makers of London
Hello, Mrs Gillespie
Thank you so much for sharing your feedback! We are thrilled to hear that you enjoyed the delicious flavour profile of our Ali Shan Oolong and that you appreciated the presentation of the caddy.
Because our Ali Shan tea leaves are tightly rolled into pellets, traditional for high mountain Jin Xuan Oolongs, they do take a little extra time to slowly unfurl and release their full, buttery sweetness and apricot notes.
Your idea to experiment with a different infuser is spot on! For tightly rolled leaves, we highly recommend using a spacious infuser basket or a teapot, rather than a small tea ball. Giving the leaves plenty of room to expand allows the water to circulate freely, which should help speed up the infusion process and deliver that exquisite flavour even faster.
Thank you again for your review, and happy brewing!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Susan
Thank you so much for the wonderful review! We are thrilled to hear that you enjoyed the tea and that your order arrived quickly and safely. It is also great to know that you found our website easy to navigate.
We truly appreciate your support and look forward to serving you again soon, happy brewing!
Many Thanks,
The Tea Makers of London
Superb teas; superb service
Great selection of teas. Clear and informative website which also provides good and interesting background on cultivation and growers.
Only query: are you going to stock hoji-cha again?
Thank you to all the team.
22 June 2026
Reply from The Tea Makers of London
Hello, Rosie
Thank you so much for your kind review! We are thrilled to hear that you enjoy our tea selection and find the information on our website about our farmers and cultivation interesting. Connecting our customers with the stories behind their tea is very important to us.
Regarding your question about Houjicha, we have passed your request along to our management team for review. We are always looking to tailor our stock to what our customers love, so we appreciate you letting us know you're looking for it.
Thank you from everyone on the team for your support!
Many Thanks,
The Tea Makers of London
Fabulous tea, impeccable service, easy to order. Who could ask for more?
Fabulous tea, impeccable service, easy to order...who could ask for more? Truly, some of the finest teas I've ever tasted. I was introduced to their teas at the Montague on the Park hotel in London. Their teas are authentic and delicious. I live in California and, after the disruption caused by the current usa government, am loving being able to get their tea again. Quick, easy order and 4 day delivery from the UK! Brilliant!
22 June 2026
Reply from The Tea Makers of London
Hello, Donna
Thank you so much for taking the time to share your wonderful experience! We are absolutely thrilled to hear that you enjoyed our teas at The Montague on the Park and that we can continue to deliver your favourites all the way to California.
We take great pride in the quality and authenticity of our blends, so knowing they rank among the finest you've tasted truly means the world to us. It is also fantastic to hear that our international shipping was seamless and arrived at your door in just four days.
Thank you for your loyal support, and we look forward to sending your next tea delivery soon. Happy brewing!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Jeff
Thank you so much for your kind review! We are delighted to hear that you are enjoying our flavours and that you had a great experience with our service.
We truly appreciate your support and look forward to serving you again soon!
Many Thanks,
The Tea Makers of London
Great Pu Erh tea
This outstanding tea was out of stock but The Tea Makers emailed me when it was back in stock. Simply ordered, quickly delivered, enthusiastically imbibed.
Thank you.
22 June 2026
Reply from The Tea Makers of London
Hello, P Jones
Thank you so much for taking the time to share your delightful review! We are absolutely thrilled to hear that our back in stock notification worked seamlessly for you and that your order arrived swiftly.
Our authentic, aged raw Pu-erh is truly labour of love, from the meticulous sun drying and five year aging process in the Yunnan province to the rich, earthy infusion in your cup. It is wonderful to know that its complex, musky characters were so enthusiastically enjoyed!
We truly appreciate your support and look forward to supplying your next favourite brew.
Many Thanks,
The Tea Makers of London
Great company
Great company, amazing teas, me and my son only use this tea company amazing natural teas thank you 🙏
24 July 2025
Reply from The Tea Makers of London
Hello, Ryan
Thank you so much for the wonderful review!
We are absolutely thrilled to hear that you and your son enjoy our single-origin teas so much. Providing high quality blends is our passion, and knowing we've become your go to tea company truly means the world to our team.
Thank you for your support and for being a valued part of our community. Happy brewing!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Eppie
Thank you for taking the time to leave such a kind review! We are delighted to hear that you enjoyed our fast delivery and wide selection of teas. Providing a great experience for our customers is always a top priority, and we look forward to serving you again soon!
Many Thanks,
The Tea Makers of London
I was having Pu err in France and I…
I was having Pu err in France and I found very difficult to have it here . I have both the block and the loose one and I do not want any other tea now, apart from herbal teas.It is not just the flavour. It really makes me feel well and I am now more and more having it instead of coffee in the morning. And the presentation is so good. Thank you for the nice box gift with a selection of teas !
18 June 2026
Reply from The Tea Makers of London
Hello, Anabelen
Thank you so much for taking the time to share your wonderful experience! We are thrilled to hear that our Pu-erh tea has become such a meaningful part of your daily routine and a welcome alternative to your morning coffee.
It is fantastic to know that you are enjoying both the cake and loose-leaf varieties, and that they are bringing you such a great sense of wellbeing. We also truly appreciate your kind words about our packaging and the gift selection, we always aim to create a special experience for our customers from the moment their package arrives.
Thank you for choosing us for your tea journey. We look forward to keeping your tea cupboard well stocked!
Many Thanks,
The Tea Makers of London
Always an absolute joy!
13 November 2025
Reply from The Tea Makers of London
Hello, Daniel
Thank you so much for the wonderful review! We are absolutely thrilled to hear that you always have such a joyful experience with us. Your support means the world to our team, and we look forward to welcoming you back soon!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Martin
Thank you for the wonderful feedback! We are delighted to hear that you found our website user-friendly and were happy with our product and service.
We look forward to serving you again in the future!
Many Thanks,
The Tea Makers of London
Well good and a nice tea leaves and it…
Well good and a nice tea leaves and it is Sencha but the pricing is to expensive for a less than a 100 grams.
15 June 2026
Reply from The Tea Makers of London
Hello, Elvin
Thank you so much for taking the time to share your feedback! We are thrilled to hear that you enjoyed the quality and taste of our Japanese Sencha, and that you appreciated the beautiful tea leaves.
We completely understand that the pricing is an investment for under 100g. We source this particular Sencha from a highly prized spring flush in the historic Ise Bay district, grown on a specialized farm cultivated by Yosh Tsutsumi. Because this luxury tea is harvested in small, careful batches, the cost reflects the premium craftsmanship and rare quality of the leaves.
That being said, we truly value your feedback regarding the price point and volume, and we will certainly share this with our team. We hope you continue to enjoy your refreshing brews!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Maclane
Thank you so much for coming back to us! We are delighted to hear that you love our Vanilla Rooibos as much as we do. There is nothing better than knowing a returning customer is happy.
Happy brewing!
Many Thanks,
The Tea Makers of London
Delicious tea delivered in perfect time
19 June 2026
Reply from The Tea Makers of London
Hello, Claudio
Thank you so much for the lovely review! We are thrilled to hear that you are enjoying our Jasmine Green Tea and that it arrived right on time. We hope it brings a wonderful, fragrant lift to your afternoon!
Many Thanks,
The Tea Makers of London
Teamakers Tea is the Tastiest.
Teamakers Tea is outstanding. I am thankful that living in Canada I can still access it. So thank you for organizing international shipment.
But - would be good to learn ahead of time that recipient has to pay duties.
15 June 2026
Reply from The Tea Makers of London
Hello, Pamela
Thank you for taking the time to share your feedback. We are thrilled to hear that you love our tea and that our international shipping allows you to enjoy it all the way in Canada!
We also appreciate your note regarding customs duties. We always want to ensure a transparent shopping experience, which is why we include a notice at checkout stating that international duties and taxes are not included in the shipping cost and are the responsibility of the recipient.
However, we understand how easily these details can be missed during the excitement of ordering. Your feedback is incredibly valuable, and we will look into ways to make this information even more prominent for our international customers in the future.
Thank you again for your support, and happy brewing!
Many Thanks,
The Tea Makers of London
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