The Sweet Cone Company Reviews 

255
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting the freshness of sweets and attractive presentation. Reviewers frequently highlight the easy ordering process, excellent communication, and accommodating service, including personalization and dietary needs. The delivery service is consistently praised for its efficiency, timely arrival, and secure, well-packaged products. Many customers express high satisfaction, often becoming repeat buyers for various events, appreciating the convenience and positive impact on their parties. People find the products an appealing solution for party favors, often noting the added value of custom options like logos.

What people talk about most

Product

Consumers find the product to be positive, with many praising the quality and presentation of the sweets and... See more

Quality

People report positive experiences with quality, consistently praising the products for being fresh,... See more

Order

Users describe positive interactions with order, highlighting the ease of submission and payment, including... See more

Service

Reviewers highlight positive aspects of service, with many expressing their intention to use the service... See more

Delivery service

Customers had positive experiences with delivery service, with many reporting that items arrived on time and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Will definitely use again! Sweets were fresh, cones were full to the brim and packed really well for the delivery. I was worried about ordering online as I haven't done it before and 1st time using Th... See more

Rated 5 out of 5 stars

The sweets were beautiful and the packaging, definitely earned a lifetime customer. Il be ordering again. The children in the school were super happy with them. Delivery was efficient and i was able t... See more

Rated 5 out of 5 stars

Really impressed with these, love the personalised sticker, great customer service, and the ones I ordered for people with allergies were just as good as the main sweet cones. I would definitely order... See more

Rated 5 out of 5 stars

Really nice product. I ordered cones for the birthday party. Communication was great, ordered arrived presented beautifully, all dietary requirement were met and clearly labelled. Guests loved their t... See more


Company details

  1. Confectionery
  2. Candy Store
  3. Confectionery Wholesaler

Written by the company

Welcome to The Sweet Cone Company! We make bespoke sweet gifts for corporate events and private events across the UK. We accommodate various dietary requirements including halal, vegan and gluten free.


Contact info

4.8

Excellent

TrustScore 5 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(255)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great all around

The order was easy to submit and pay for, including personalisation. The cones arrived on time and were a hit. Happy customers all around.

25 June 2026
Rated 5 out of 5 stars

The sweets were beautiful and the…

The sweets were beautiful and the packaging, definitely earned a lifetime customer. Il be ordering again. The children in the school were super happy with them. Delivery was efficient and i was able to track it easy. Thank you sweet cone factory! 👍🏽

24 June 2026
Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, good size sweet cone and value for money; nothing skimped. Personalised labels top it off. May use for my event next year

27 June 2026
Rated 5 out of 5 stars

Brilliant company

Brilliant company! I asked for anything pokemon themed and was so happy with the sweet cones when they arrived! Thank you my little boy loves them

27 June 2026
Rated 5 out of 5 stars

Always 'Sweet' customer service from The Sweet Cone Co.

Returning customers to the Sweet Cone Co. We love the quality of the products and also highly value how collaborative Michelle was in supporting our school’s requests and how easy it was to communicate with her so that our order was perfect!

Due to our responsibility to ensure the cones display clear ingredient labels to avoid any allergy, cultural or dietary needs based concerns for our pupils, we can only purchase products from reputable sellers like The Sweet Cone Company, that label all the cones with full and clear information.

2 June 2026
Rated 5 out of 5 stars

Great product

Great product, happy kids! Perfect party favours without the plastic rubbish that goes in the bin.

29 April 2026
Rated 5 out of 5 stars

Lovely sweet cones, great first purchase experience

Easy to order, arrived on time, the sweet cones looked really nice. There were no broken or squashed cones because all were safely packaged in a strong cardboard box filled with packing chips. Price per cone was also reasonable. I will definitely order from The Sweet Cone Company again.

27 April 2026
Rated 5 out of 5 stars

Really nice product

Really nice product. I ordered cones for the birthday party. Communication was great, ordered arrived presented beautifully, all dietary requirement were met and clearly labelled. Guests loved their treats! Thank you

28 February 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look