Asides from starting the challenge coin back in Sept 2025, going thru 6 customer service representatives, nit picking on small cost and dealing with no contact from some incompetent design team for... See more
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Company details
- Souvenir Manufacturer
- Clothes and Fabric Manufacturer
- Corporate Gift Supplier
- Custom Label Printer
- Fashion Accessories Store
- Promotional Products Supplier
Written by the company
Since 2014, THE/STUDIO has been a trusted partner in the fashion industry, serving clients across North America and globally. Our expertise in custom manufacturing has forged strategic alliances with top-tier manufacturers, enabling us to create truly unique, one-of-a-kind products that go beyond fashion. We craft exceptional custom products for individuals, organizations, and enterprises, ensuring unparalleled quality and attention to detail. At THE/STUDIO, we guarantee the highest standards of quality control, offering a seamless experience from concept to creation.
Contact info
1055 E. Colorado Blvd., Suite 500, 91106, Pasadena, United States
- (877) 395 9119
- sales@thestudio.com
- thestudio.com
Replied to 52% of negative reviews
Typically replies within 1 week
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Military…stay away!!!
If you need a military OCP don’t use this company!!! They can’t figure out the thread color for the 4 OCP colors for a unit patch. Working back and forth with the company for 3 weeks and they can’t figure it out. Called and said I really needed to get this fixed and was told I would get a call back that day, I did not!! Zero stars and note to all military needs…stay away!!!

Reply from THE/STUDIO
Always 5 stars with The Studio
Always 5 stars with The Studio . We’ve been getting our patches for over 5 years and they are awesome

Reply from THE/STUDIO
The Studio could NOT produce requested patches and stickers
I ordered 50 patches 50 and stickers from The Studio. The initial start was pleasant with phone calls to a live person. I then received emails on validating the patch and stickers. I approved both only to receive emails stating that "the studio". could not do a 100% embroidery. I accepted the printed patch even though it was NOT what i wanted. I was not given a refund on the difference between embroidery and printed patch.
I then received an email stating that the sticker could not be done either due to the "transparent positioning film". This has not been resolved. It just disappointing after paying up from only to be ignored when issues arise.

Reply from THE/STUDIO
Sustainable and Stylish
I appreciate companies that care about the planet, and The.Studio nailed it. Their custom food paper is both stylish and sustainable. It's the perfect combination for any Eco-conscious business.

Reply from THE/STUDIO
As one of the leaders in a 501(c)3…
As one of the leaders in a 501(c)3 Veterans Nonprofit, the Studio has been involved in our procurement of custom apparel from Day 1. They provided fast, effective, durable patches and design...and a far better cost then most competitors. Have dealt with them numerous times since then; some of our patch orders are up to 1,000 patches for a given design at this point...as we try to bring a greater awareness out there for a number of disenfranchsied groups.
Jordan Bednarz

Reply from THE/STUDIO
The/Studio did the impossible
The/Studio did the impossible. It's hard enough to find a patch shop in 2024. The/Studio managed to create a small-run of an intricately embroidered patch in half the estimated time, which was already fast. Plus, it was the replica of a tough design: a raven mascot perched on a book, holding a skull (reference to the Yorick passage in Shakespeare's 'Hamlet'), with text encircling it. Applied to a cardigan just in time for a humanities conservatory event. Thank you!

Reply from THE/STUDIO
Our Lapel Pin was a BIG HIT!
It was so easy to work with your Sales Reps and they delivered as promised. The delivery was on time and I LOVE THE FINAL PRODUCT. Thank you Studio for a great job!
A Novelty That's Here to Stay
I was skeptical about lapel pins for our branding, but The/Studio proved me wrong. Their pins are not just novelties; they're stylish, high-quality, and durable. Our clients love having something tangible to remember us by, and these pins do just that.

Reply from THE/STUDIO
Custom Hats
THE/STUDIO exceeded my expectations with their custom hats! The quality, fit, and attention to detail were outstanding. Their team made the design process effortless, and the final product was perfect. If you need custom hats, look no further!
Quick high-quality service
Service is really great with quick communication. Lots of feedback and comments from the design team.
Fantastic Quality
The custom socks from The/Studio are absolutely brilliant! The material feels premium, offer both comfort and durability. The design we ordered was perfectly knitted into the fabric, giving a clear and polished look. Highly recommend for businesses seeking bespoke essentials.
Professional Service
The/Studio's service was second to none. From the design process to the final product, everything was smooth. The socks themselves are top-notch, blending style practicality. Definitely worth every penny.
Great patches
Great patches! Very easy to create what we wanted! Received EXACTLY what we ordered. Very nice patches!
Perfect for Events
Used The/Studio for an event giveaway and couldn't be happier. The pins were not only a hit with attendees but also served as a memorable keepsake. The professionalism from start to finish was impressed.
A must for Brand Identity
If you're looking to establish or elevate your brand identity these custom hats from The/Studio are the way to go. The quality speaks volumes about our company. They're not just hats; they're walking billboards for your brand.
Exquisite Customisation
The custom hats from The/Studio are simply exquisite. From choosing the thread colour to deciding on the panel's design, everything was tailored to our boutique;s theme. They've become quite the conversation starter with our customers!
Extraordinary service
I have had nine projects at this point with the fine folks at “The Studio”. In one case the art I had sent in for a lapel pin would not work with the pin production process. The example sent back for my review and approval wasn’t even close to what I wanted. I used the chat feature and spoke with, I believe his name was David, and he was great. He said he could canx the order and make a refund, or he suggested a different approach. He asked what I was trying to achieve with the pin. He suggested a patch matching the same measurements would look great, full fill my goal, and would actually save me money. He took my modification to the existing order directly and made it happen. He went the extra mile to help me meet my goal, and to save me money. I received the patch and it has worked out even better than I could have hoped for.
This is just one example out of nine projects. I’ve had similar experiences through on line conversations. All helpful.
The Studio is the best.
We received our labels
We received our labels - they are amazing! Thank you so much- we are very happy with the product. The customer service is amazing as well! Very responsive and helpful. The process was a bit difficult. The process of proofing the final product was not really clear. A couple of times I thought I had left notes to proceed but had not. I'm sure it was my issue, but it wasn't always clear. Again, we love the product and would order again and refer friends. Thank you for getting them to us so quickly!
Very quick and efficient process
Quick turnaround, competitive prices, gorgeous results!
Turnaround time was fairly quick, prices were competitive, and the final results were gorgeous! This was for 100 troop patches and 100 patrol patches.
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