The Strap Tailor Reviews 5,182

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,087 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, noting the excellent materials and beautiful designs. Many appreciate the wide variety of options, including custom-made straps, and find the products to be well-made and comfortable. The service is frequently described as first-class, with quick delivery and excellent communication, often exceeding expectations. However, some customers experienced issues with international orders, citing problems with delivery and customs notifications, leading to frustration and shipping costs being withheld. A few also noted minor quality inconsistencies or sizing issues with certain straps, which was disappointing.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, craftsmanship, and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality, premium... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the professional and... See more

Order

Customers consistently note positive experiences with order, praising the easy and fast ordering process with... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick and prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I won’t even consider using another company for my watch straps. I have purchased six premium ribbed military straps from David & his team and each one has been extremely well made. Many people have c... See more

Company replied

Rated 5 out of 5 stars

This will be my 4th strap from The Strap Tailor and I am always impressed. My most recent purchase was a Badalassi Wax - Tan Brown strap which I have put on my Seiko 5. Really lovely strap, qualit... See more

Company replied

Rated 5 out of 5 stars

Bought my 2nd strap from the Strap Tailor, the first for my Grand Seiko, this one a sale strap for my Longines Moon Phase triple calendar at half price. Blue Ostrich leather looks fantastic and top qu... See more

Company replied

Rated 5 out of 5 stars

Quick delivery, high quality product at a good price, I had an aquaflex deployant 19mm tapering to 16mm for my grand seiko, my preference would have been a less dramatic tapering to say 18mm as in... See more

Company replied


Company details

  1. Watch Store
  2. Leather Goods Manufacturer
  3. Leather Goods Store
  4. Watch Repair Service

Information provided by various external sources

A small British brand specialising in handmade watch straps. We share your passion for horology and make artisan leather watch straps for all watches, all handmade and hand-stitched!


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

They are beautiful and well done

They are beautiful and well done. Worth the money for sure. The only thing possibly negative is they don’t show up fast. Regardless I will purchase again. Thank you

9 April 2026
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Reply from The Strap Tailor

Thank you Charlie for that great review. You are always welcome here. You are right, our made to order range do take a few weeks but that is because we make them by hand, every strap. So they take about 4 hours per strap so its very time consuming. The quality is our focus though. We do have the ready to wear range which I am always expanding should you want something ready to ship though if you haven't seen that. I hope to welcome you again soon. All the best, David & The Team

Rated 5 out of 5 stars

This will be my 4th strap from The…

This will be my 4th strap from The Strap Tailor and I am always impressed. My most recent purchase was a Badalassi Wax - Tan Brown strap which I have put on my Seiko 5. Really lovely strap, quality craftsmanship, beautiful leather smell - really compliments the blue watch face.

Quick delivery, excellent packaging, would definitely recommend to anyone looking for something special for their watch.

Thanks again TST - I will be back.

18 May 2026
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Reply from The Strap Tailor

Thank you Chris. Such a great review! You are always welcome and its so nice to see you again. I love badalassi wax as well, its just such a beautiful leather isn't it, the colour and the patina are to die for. You are welcome back any time and I hope to see you soon. All the best, David & The Team

Rated 5 out of 5 stars

The quality and workmanship of these…

The quality and workmanship of these watch bands is second to none! I’ve bought several and love them! All of them have the kind of quality that will last a lifetime.

9 April 2026
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Reply from The Strap Tailor

Wow thank you Craig for that lovely review, you are so very welcome. This sort of feedback lets me know we are doing the right things and creating a great product. You are welcome any time and I hope to see you again soon. All the best, David & The Team

Rated 5 out of 5 stars

Rating

Fabulous strap

9 April 2026
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Reply from The Strap Tailor

Thank you Andrew - appreciate that kind feedback. You are most welcome and I hope to see you again soon. All the best, David & The Team

Rated 5 out of 5 stars

The suede strap I ordered is beautiful…

The suede strap I ordered is beautiful and substantial - I’m so glad I listened to the other reviews! And the thoughtful communication throughout the process was wonderful and kind. I 100% will buy more straps from The Strap Tailor.

9 April 2026
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Reply from The Strap Tailor

Thank you Lisa, this is great to hear. Appreciate you taking the time to leave such kind feedback. You are so very welcome and I do hope to see you again in future. All the best, David & The Team

Rated 5 out of 5 stars

Fabulous straps

They’re prompt, communicate clearly, very transparent on pricing, pass on applicable discounts without asking, and most important THE STRAPS ARE MAGNIFICENT!!!!
The dimensions / fit, the leather, tanning, the padding, is all perfect.

9 April 2026
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Reply from The Strap Tailor

Thank you Amit for your kind review, so pleased to hear that feedback. This is such great feedback to hear and it lets me know I am doing the right things. You are so very welcome and I do hope to see you again soon. All the best, David & The Team

Rated 4 out of 5 stars

I was very impressed with the quality…

I was very impressed with the quality of the watch strap and the regular production updates they provided throughout the process. It fully met my expectations. Thanks.

9 April 2026
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Reply from The Strap Tailor

Thank you for the kind review, appreciated. All the best David and the team

Rated 5 out of 5 stars

best quality products

best quality products! great attention to detail…and they look great too. on top of that, wonderful follow up and customer service.

8 April 2026
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Reply from The Strap Tailor

Thank you so much for this feedback! We're delighted to hear you're happy with the quality of our product and customer service :) We appreciate it. All the best, David & The Team

Rated 5 out of 5 stars

Always top notch!

8 April 2026
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Reply from The Strap Tailor

Thanks for this feedback, John. Delighted that you're happy! :) All the best, David & The Team.

Rated 5 out of 5 stars

Great service as always

Great service as always

7 April 2026
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Reply from The Strap Tailor

Thanks Richard great to see you back again :) We really appreciate this positive review. All the best, David & The Team.

Rated 5 out of 5 stars

6x customer, so clearly very happy!

I have 6 straps from them, and each strap has been impeccable. I've done 2 design-your-own straps, one Aquaflex with deployment clasp, and 3 ready-to-wear Aquaflex straps (with buckles). Every one of these straps are beautiful, super high quality, and been met with excellent customer service - these guys clearly care about their craft and customer experience. A++ experience - I put The Strap Tailor and Artem as the two players at the highest tier of strap quality out there (and yes I've tried others).

7 April 2026
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Reply from The Strap Tailor

Andrew, thank you so much for your continued support, 6 straps and counting is incredibly humbling to hear.

We're delighted that you've been pleased with everything from your bespoke Design Your Own creations to the Aquaflex straps and deployant clasp options. Knowing that the quality, craftsmanship and customer experience have consistently met your expectations means a great deal to our small team. To also be mentioned alongside Artem and considered among the very best strap makers in the industry is praise we certainly don't take lightly. We put a huge amount of care into every strap we produce, so it's wonderful to hear that effort reflected in your experience :)

Thank you again for your trust and support. All the best, David & The Team.

Rated 5 out of 5 stars

High quality strap

High quality strap, very happy with the product. Quite toppy on price, but cheaper than a top end brand product and arguably better quality. Will be back for more I'm sure. David is very good on the socials and gives a very well executed presentation of the quality of the product and a sense of community.

8 April 2026
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Reply from The Strap Tailor

Thank you for your kind words and support! We're delighted you're happy with the quality of the strap and that you feel it offers great value compared to higher-priced alternatives. It's also fantastic to hear you've enjoyed David's content and the community we've built around the brand.
We really appreciate your support and look forward to helping with your next strap. Enjoy! All the best, David & The Team.

Rated 5 out of 5 stars

Top Job from David and the whole team…

Top Job from David and the whole team…
Keep it up David👍🏼
From now straps only from David‘s Strap Tailor❤️

8 April 2026
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Reply from The Strap Tailor

Enrico, thank you so much for this review and words of encouragement! It means a great deal to us. Hope to see you back again soon perhaps for another bespoke strap :) All the best, David & The Team

Rated 5 out of 5 stars

Quick delivery - Quality product

Quick delivery, product looks good but not yet fitted to watch, as I purchased to swap out my leather strap (which is excellent) when on holidays - swimming/snorkelling.

8 April 2026
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Reply from The Strap Tailor

Hi Stuart, thank you so much for this review. Really pleased to hear you're happy with your recent Soft Touch Rubber Sailcloth strap :) And that you found delivery to be quick. Enjoy the swimming and snorkelling :) All the best, David & The Team.

Rated 5 out of 5 stars

Excellent quality

Excellent quality, and bespoke straps are spot on.

7 April 2026
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Reply from The Strap Tailor

Thank you for your great review very much appreciated. All the best David and the team

Rated 5 out of 5 stars

top brand

Verify satisfate, top quality, fast mailing

7 April 2026
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Reply from The Strap Tailor

Thank you for the super review. All the best David and the team

Rated 1 out of 5 stars

Instill havent gotten my last…

Instill havent gotten my last order..placed it like 2 months ago

7 April 2026
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Reply from The Strap Tailor

Hi James,

Thanks for getting in touch! Let me give you a quick update on both orders.

Your first order was placed on 2nd April, shipped on 7th April after the Easter break, and according to the tracking information we sent you, was delivered to your mailbox on 11th April.

If you're asking about your more recent order, this was placed on 16th April and is a made-to-order strap with a 25 business day lead time — so great news, this one is on track to ship next week!

Hope that clears things up, but please don't hesitate to shout if you have any other questions.

All the best,
David and the Team

Rated 5 out of 5 stars

Awesome to deal with straight forward…

Awesome to deal with straight forward know what you are getting!!!

7 April 2026
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Reply from The Strap Tailor

Hi John, Thank you so much for this positive feedback :) It means a lot to hear it. Hopefully see you back again soon! All the best, David & The Team.

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