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The Storage Center - Burbank Reviews 24

TrustScore 4.5 out of 5

4.5

4647 Burbank Dr, 70820 Baton Rouge, LA, US


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See what reviewers are saying

Rated 5 out of 5 stars

The front desk representative was so kind and warm her guidance was appreciated. She went above and beyond assisting me.

Rated 5 out of 5 stars

Staff was very helpful and positive. Only issues is no senior discounts and not enough flat carts during move. Please let me know of any special / lower rates as available. Thanks

Rated 5 out of 5 stars

Renting a storage unit online was quick and efficient. The lady at the facility that gave me my entry code was super friendly and helpful. No regrets so far!

Rated 5 out of 5 stars

Great quick service the doors were locked and someone named Trisha helped me start my rental on the phone unit a representative was available to help me finish up


Company details

  1. Self-Storage Facility
  2. Moving Supply Store
  3. Storage Facility

Written by the company

Founded in 1986 and proudly family owned and operated, The Storage Center has provided the extra space you need for over three decades. With our roots firmly grounded in Baton Rouge, Louisiana, we have since blossomed into a network of over 60 state-of-the-art facilities spanning the United States. Today, we continue to provide the same top-notch residential and commercial self storage solutions with all the modern features and amenities you are looking for, and we look forward to continuing to serve you well into the future.


Contact info

  • 4647 Burbank Dr, 70820, Baton Rouge, LA, United States

  • 225-495-3096

4.5

Excellent

TrustScore 4.5 out of 5

24 reviews

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1-star

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Rated 1 out of 5 stars

Poor customer service

Went to go rent a unit, the office was closed. I rented online, and it was simple enough. However, I didn’t realize the access code to get in the building would be in the 9 page lease. Customer service told me they would message the location manager (who wasn’t there) and would get back to me. I eventually found the code, but I never got a call back like they told me I would. Seems ridiculous to not have an employee on site when the hours of operation clearly stated they should be there.

4 August 2025

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