The ordering process was easy. I have ordered from The Steel Shop on 3 occasions and am impressed with the quality of most of the items. The ones with the +1 extension sizing usually size on the small... See more
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The Steel Shop offers modern stainless steel jewelry crafted for individuality and durability. Each piece is designed with purpose—sleek, timeless, and built to last. We believe jewelry should tell a story, whether it’s a bold statement piece, a meaningful gift, or a personal keepsake. Our collections feature high-quality 316L stainless steel, precision engraving options, and premium packaging, all delivered with fast worldwide shipping and dedicated customer care. Join thousands who trust The Steel Shop for quality, design, and service that stand the test of time.
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Boyfriend loved his new chain and matching bracelet! Nice high quality!
It came very quickly it looked just like I thought it was going to solid craftsmanship I would definitely purchase from them again
The chain seems well-made and was exactly what I expected. My husband breaks every chain he gets, but this one seems like it will be unbreakable.
Great craftmanship and seems to be good quality, hasn't tarnished or anything!!
My previous orders were ok but my recent order was very disappointing. The disc chain bracelet is too thin and short. Its almost a child’s size. The cable chain is invisible!!! Too thin. The products are much smaller and thinner than what you see in photos.
Ordered a heart necklace with something personal engraved on the back for my son’s girlfriend to wear to her graduation so she could have her loved one who passed away with her that day. It was BEAUTIFUL
I ordered 5 bracelets as gifts. They arrived quickly and were as ordered. However, 2 bracelets broke almost immediately. The first bracelet broke after one day of wearing and the second bracelet broke after three days of wearing. Very disappointing, I do not recommend them.

Reply from THE STEEL SHOP
Love steel shop products. Bracelet is as described fits great and looks amazing. It matches my necklace.
Arrival was great, item was perfect for me and service was excellent.high quality , just all around great service.
The claps does not close tight .
It is engraved so I can not return it

Reply from THE STEEL SHOP
We bought a cross necklace for our grandsons 1st communion - he absolutely loved it!
I ordered my son a bracelet for his high school graduation and the first one was 7” and extremely small, I measured his wrist again and ordered 8.5” which is too big. Both were engraved and I’m out $92.00 twice. I spoke to a rep Bianca by email and she asked for a picture of the tape measure with the bracelet and said she would see what they can do. When I replied back, it seems it was an automated message that said there are no returns on engraved items. I’m so disappointed and wasted $184.00.
I have 3 bracelets. I love them all! First one i got almost 5 years ago! Customer service is awesome too
There is something about the clasp/ catch, it keeps opening up I've almost lost this bracelet several times, I love the bracelet itself but the insecurity of losing it every time I wear constantly concerns me.

Reply from THE STEEL SHOP
I purchased a bracelet for my son that ended up being too big for his liking. He tried it on once, in front of me, and asked if we could exchange it. I put it back into the same box it arrived in (minus the shrink wrap) and read the returns policy. Just to ensure that there was no way for it to move around in transit, I placed a soft cloth (the kind you use on glasses) inside the box, packed it in a bubble-lined envelope, and mailed it back via the post office. I was therefore extremely disappointed to receive an email stating that they would not exchange or refund my purchase (we had asked for a thinner version of the same bracelet) because of scratches. They included photos. Because it had not been worn and I had carefully inspected it and packaged it, I was shocked and very frustrated. We went back and forth over email but they just quoted their policy and refused to help me and then required yet another shipping fee to return the bracelet to us. When I got it back in the mail today, both my husband and I searched for the marks that were in their photos and could not see any damage at all, not under a flashlight nor under a magnifying glass. There are no scratches on this bracelet. I took photos and a video but, given their attitude, I won’t engage further. So here we are with a bracelet my son dislikes and out $100 plus tax for the bracelet and an extra $22 for shipping it back and forth. BE WARY. Their refusal to exchange this bracelet makes their “refund and exchange policy” an utter joke. Highly recommend you look elsewhere.

Reply from THE STEEL SHOP
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