Easy to navigate website and I received a beautiful product! I’m super happy with how it turned out and it was packaged securely and the wait wasn’t long to receive it. Such a lovely company, thank yo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Creating my custom star poster was easy. There are many different options to choose. It arrived in a robust and well thought out package. There was no damage to the frame or the poster. It arrived 2 d... See more
I ordered a star poster as a gift to my wife for our one year anniversary, the tears in her eyes and the hug she gave me when she opened the gift let me know this is truly a great gift.
Working with this company was so easy and clear. The star maps for a company event ended up coming on time and they are beautifully printed. I will definitely tell people about using this company for... See more
Company details
Written by the company
Create a custom starmap. Highest quality, Made in the US and Germany.
Contact info
Germany
- thestarposter.com
4.6
Excellent
166 reviews
Replied to 40% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing
Amazing! It was for a gift for my parents from their wedding day and it was perfect it showed many special starts for them
28 May 2021
Wrong Product
I paid more to have this done as a painting vs a print of poster paper. Even though I paid for the painting version, I received the poster.
28 May 2021
Reply from The Star Poster
Hello,
Thank you for your comment. For us, customer satisfaction is our top priority. Therefore, we would like to find a solution with you and have already sent you a separate email. Please also check your spam folder. We look forward to hearing from you.
Your Star Poster Team
I found it difficult to make up the…
I found it difficult to make up the map. It was quite tedious. I couldn't save along the way. I thought when I ordered it was with a frame but it turned out that I had ordered two.
28 May 2021
Reply from The Star Poster
Hello,
Thank you for your comment. For us, customer satisfaction is our top priority. Therefore, we would like to find a solution with you and have already sent you a separate email. Please also check your spam folder. We look forward to hearing from you.
Your Star Poster Team
Beautiful poster!
28 May 2021
Good Quality!!
The website is nice and clear, which makes it easy to make your own special design. The delivery was fast, even though they said that the package would arrive a couple days later! The poster was well packed to prevent any damages. I am still very happy that I ordered the Star Poster :)
28 May 2021
Absolutely love mine
Absolutely love mine. It's high quality, clear, and beautiful. Everyone who sees it in my home loves it. Highly recommend.
28 May 2021
It was perfect
It was perfect. Exactly as pictured. I got it for my boyfriend, but the day i ordered it he broke up with me. Best waste of money ever. :,)
28 May 2021
Best gift!
The star map is beautiful and made the perfect gift fir my boyfriend. He loved it and I’m pretty sure he teared up when he opened it.
28 May 2021
Absolutely loved it !!
28 May 2021
Nice and on time!
The poster is very nice and was a gift for a friend that loved it! It arrived perfectly in time for her birthday!
28 May 2021
Such a a beautiful thoughtful gift idea.
Such a a beautiful, thoughtful gift idea and the quality is amazing! My husband loved it.
28 May 2021
I love the poster
I love the poster, it cakes very quick and it looks great hanging up in my room!
28 May 2021
amazing quality and such a nice size…
amazing quality and such a nice size and the frame was perfect. the frame really made it.
28 May 2021
Beautiful wedding gift for a co-worker
Beautiful wedding gift for a co-worker. Ordered both their birthdays and their wedding day!
28 May 2021
My boyfriend loved it!
28 May 2021
The star poster did a wonderful job…
The star poster did a wonderful job with the poster I purchased for my parents as a anniversary/Valentine’s Day gift for them.
28 May 2021
Great map
Great map. Great Father's day gift of the night my child was born. It's up in his office!
28 May 2021
The best customer service…
The best customer service i have ever experienced. Super helpful and kind. The packaging of the product was amazingly good and the product itself was exactly as shown in the website. Great experience and definitely will be the prefered option in the future.
26 February 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.