The Sports Room Reviews 

401
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly team for being extremely knowledgeable, patient, and exceptionally helpful when choosing the right athletic gear. Many visitors mention that the physical store environment has a lovely welcoming atmosphere alongside a broad selection of quality products. Some people also noted that the online ordering process is smooth, order communication is clear, and deliveries arrive remarkably quickly. Reviewers often deeply appreciated thoughtful personal touches like lovely handwritten thank-you notes included inside their securely shipped packages. Consumers feel entirely confident returning for future purchases because of the consistently reliable service provided.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and knowledgeable... See more

Product

People report positive experiences with product, highlighting a wide and competitive selection of items.... See more

Service

Reviewers mention positive feedback about service, expressing great satisfaction with the communication and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the remarkably fast and... See more

Order

Consumers find ordering to be a very positive and seamless experience, praising the easy online ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowledgeable staff who were able to recommend a good choice of trainer for my plantar fasciitis injury. Shop has a lovely vibe and plenty of great products. After shopping, head to the opposite side... See more

Rated 5 out of 5 stars

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had... See more

Company replied

Rated 5 out of 5 stars

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and o... See more

Company replied

Rated 5 out of 5 stars

Always great selection and service in the Sports Room. I always enjoy looking through the great gear the guys bring in. Very knowledgeable and helpful staff. Getting your training gear and fuel AND... See more

Company replied


Company details

  1. #2 of 8 best companies in Sporting Goods Store

Written by the company

The Sports Room is a technical sports shop in Wicklow, dedicated to running, swimming, road biking, and mountain biking. We proudly stock top-quality brands and products. Our team is passionate about helping every customer - from complete beginners to elite athletes - find the right gear for their goals. With a full-service bike workshop on-site, we also offer professional servicing and repairs, ensuring your bike performs at its best. More than just a store, The Sports Room is a community hub - a place where people come to share stories, connect with like-minded enthusiasts, and get trusted advice. We host weekly runs from the shop with our run partners, InnerFight. Why not come along? We also host regular events in conjunction with brands like Hoka, Brooks, asics and more. Check them out on Instagram. Run brands include Hoka, New Balance, Salomon, Inov8, asics, Brooks, Saucony, Altra, Nnormal and more. For swimmers, we stock Orca, Finis, Arena, dryrobe, RipCurl and more. Bike brands include Orbea, Rocky Mountain, Santa Cruz, Cannondale, Castelli Crankbrothers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

401 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(401)

130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service.I purchased…

Excellent customer service.I purchased runners online.They arrived beautifully packaged.I had to change them for a wider fit which the store ordered in for me..very helpful and great communication

30 July 2025
The Sports Room logo

Reply from The Sports Room

Glad you got sorted with the correct fit. Thanks for taking the time to give us a review - Ciara

Rated 5 out of 5 stars

sports room

easy to order and prompt delivery thank you

29 July 2025
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Reply from The Sports Room

Thanks for the feedback and the review. Much appreciated - Ciara

Rated 5 out of 5 stars

Can't speak highly enough of the lady I…

Can't speak highly enough of the lady I dealt with. She knew her stuff . Measured my feet and came back with a few options. Choose the Hokas and I'm not disappointed. Very comfortable and my issues with Planters fasiciitis is all but gone.

1 August 2025
The Sports Room logo

Reply from The Sports Room

Nothing worse than the PF - delighted to hear the shoes are helping!

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Very speedy efficient delivery. Will definitely purchase again

29 July 2025
The Sports Room logo

Reply from The Sports Room

Look forward to seeing you again online (or in the shop!)

Rated 5 out of 5 stars

Have bought from this lovely Irish…

Have bought from this lovely Irish business plenty of times great deals online, friendly and knowledgeable staff when you visit and a beautifully unique store. If I could give more than 5 stars I would

27 July 2025
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Reply from The Sports Room

Aw stop! You're bringing a tear to me eye ;o) Many thanks for the lovely review - Ciara

Rated 5 out of 5 stars

Top Quality Experience

Always a very pleasant experience in the Sports Room, the staff are super helpful and ready to give advice on whatever topic is required. A 10/10 experience!

27 June 2025
The Sports Room logo

Reply from The Sports Room

Thanks for the review :o)

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