SolarCentre Reviews 

3,265
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 711 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful variety and impressive brightness of the solar lights that transform their outdoor spaces. Consumers often mention that the support staff provides prompt assistance, readily sending free replacement parts when issues arise. Buyers note that shopping here offers great value, making them eager to return for future garden needs. Some reviewers were not happy with delivery delays, noting long waiting times and communication gaps when requesting refunds. A few other people also felt that certain items arrived damaged or experienced unexpected faults shortly after purchase. Additionally, a small group found customer service unhelpful when trying to resolve these persistent product issues.

What people talk about most

Product

Clients share positive opinions on product, highlighting the great quality and durability of the solar lights... See more

Customer service

Reviewers mention positive feedback about customer_service, highlighting helpful and efficient support for... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made,... See more

Staff

Consumers find staff to be positive, highlighting their helpful, friendly, and efficient support with product... See more

Service

People report high satisfaction with the service, praising helpful staff, fast response times, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic small business with quality items. I have had their solar globes for years and they are so beautiful and long lasting. Replacement parts are available if through the years you need to replac... See more

Rated 5 out of 5 stars

Having purchased a number of lights over the last 5 years, l always return when l need something different. The stock this company holds is always refreshing, with very up to date pieces and always... See more

Rated 5 out of 5 stars

Over the last 12 months we have purchased a range of solar lights for our garden and we would highly recommend them. Not just because they are great products but when we have ad a small issue with one... See more

Rated 5 out of 5 stars

I've use Solar Centre for 18 months. I've purchased 5 different products, all of which have been excellent quality. Good Website. Easy to order. Once order is placed, I felt reassured with the emai... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(3,265)

692 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a recent query on a delivery charge…

Had a recent query on a delivery charge and Ella dealt with it to my satisfaction, I have ordered quite a few lights from them and think they are pretty good, even when I had an issue with a faulty set of lights I was given a replacement in a reasonable time, so very happy.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

love the lights from here

love the lights from here, i have bought quite a few from here since May 2025 once finding them on line, the deliveries are always prompt, love the items and especiall as the items i have purchased can all be charged by USB which i do in winter, the lights in the summer last until sunrise, i have had a couple of issues with some lights, but Ella in custoemr services has always been helpful and has replaced any lights that have had issues, but other wise great products and great customer service

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Top company, top service

Not only does this company sell top quality products, but their customer service and after sale service is second to none.

I bought a couple of sets of festoon lights in April which are amazing quality. Last month, the last bulb on the run of one set started to light up at dusk, then went off. I contacted customer service and was dealt with by a lovely girl called Ella. She immediately dispatched a replacement bulb (I didn't even realise they were removable, which is a bonus if in the future, any others fail). These units are top quality. The teardrop solar panels are really fabulous heavy duty quality, with replaceable rechargeable batteries (you can also charge the unit with a USB).
I have just ordered a set of the vintage bulb festoon lights which look amazing along my garage gutter.
All in all I 100% recommend this company, and want to say a big thank you to Ella for sorting my issue out without ANY qualm.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Had 2 wall lights about 2 weeks ago 1…

Had 2 wall lights about 2 weeks ago 1 seemed not to be holding charge.
Contacted solar centre support spoke to Ella and was sorted within 2 minutes.
Replacement sent out for next day delivery

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I purchased two sets of the Edinburgh USB Solar Smoked Festoon Lights a couple of months ago. The lights look beautiful on and are of great quality. Unfortunately one of the bulbs stopped working on one of the sets. I contacted the solar company and Ella has been most helpful and has advised that they will pre-order a replacement to be sent out. Great customer service thank you. Would highly recommend this company.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

I have been dealing with this company for few years now and whenever and if I have any questions or need to contact them, Ella is always on hand with suggestions, advice and support. Nothing is too much!
My recent addition to my solar lights collection are Gemini XL wall lights. I was getting lots of compliments how nice the front of the house looks with my previous purchase so I decided to add more on the side of the house. Will definitely recommend the company and their products.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Warranty Experience

I had some items from this company and unfortunately one of them malfunctioned during the warranty period. This issue was dealt with promptly and efficiently by Ella and a replacement unit was sent out immediately. Would certainly recommend this company. Their customer service was truly excellent. Well done The Solar Centre.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Falmouth Lights

Ordered Falmouth lights in May this year and after two months 5 bulbs stopped working. I contacted Solar Centre to advise and found Nicole and Ella to be most helpful. Replacements bulbs sent out that same week!
Already purchased Edinburgh festoon lights two years ago and they are still going strong. Amazing company, items sent out quickly, good communication and excellent customer service. Thank you!

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Great products and superb customer service

We ordered some beautiful lights, one of which appeared to be faulty. We contacted The Solar Centre and received a comprehensive but simple guide to troubleshoot the problem, and ta-da we had light!
Many thanks to Ella for her great customer service, will buy again from this company.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Top notch customer service

I have always been very satisfied with product quality from SolarCentre. Recently, a bulb in my festoon lights failed. I contacted customer service to order replacements (for which I was quite happy to pay). Nicole quickly found my original order, identified the bulb type concerned and sent me some replacements free of charge. Excellent customer service.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

I bought 6 solar spot lights last Aug…

I bought 6 solar spot lights last Aug but didn't get around to installing them. Setting them up this Summer and they didn't work. I contacted customer service and wow so amazing, provided my O/N explained the issue and they were so apologetic and sent a new set straight away. Amazing customer service and what you want from any company, how do respond when something is not right - These guys were Superb!!!! Will definitely buy from them again - Thank you team at Solar Centre

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Responsive, friendly and excellent for money!

I have now purchased two festoon light sets from the SolarCentre. Excellent customer service and fast postage. I had a query and it was responsively resolved by the lovely Ella. Highly recommend this company.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product and customer service

I have the Lumify LED lights. First bought a couple of years ago and never had to charge. Just bought two more sets of 100. I lost the charger for my original set (cable connection end to charger has recently been upgraded so I couldn't use one of the newer ones. Ella in Customer Services promptly arranged to send one out to me. Highly recommend the product and customer care!

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service from the Solar Centre

I purchased two solar lights from the Solar Centre. This was not my first purchase from this company and have always found the lights to be of good lasting quality. On this occasion one of my lights arrived damaged , I contacted the helpline outlining the issue and was not disappointed, their two associates Ella and Nicole were quick and efficient and arranged a replacement light to be sent

22 July 2026
Unprompted review

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