thesofaking.co.uk Reviews 194

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Very prompt delivery and incredibly lovely staff. Phoned me to arrange a delivery day and came asap to deliver and install. Really nice sofa. Would definitely recommend.

Rated 5 out of 5 stars

I have just had my new sofas delivered and wanted to give you a positive review. Good sales man initially took my order from Kingstanding store. Cannot remember his name but works Thursdays, Fr... See more

Rated 5 out of 5 stars

I'm so impressed with my purchase from The Sofa King. Speed of delivery was exceptional, big shout out to Lee who went out of his way to organise delivery even after he'd left the office. Value for... See more

Rated 5 out of 5 stars

Initially bought a couple of two seater sofas from here which arrived within 3 days of placing the order. Very easy to put together and all unpacked and assembled in 15 minutes. Ordered another p... See more

Company details

  1. Furniture Store

Information provided by various external sources

Established in 2004 and located in Birmingham, the Sofa King is a new addition to our esteemed brands - Rose Bay Furniture LTD and We Do Sofas. Offering the best online prices and next day delivery on over 1000 sofas from stock. We aim to provide the best advice and help in choosing your next sofa. As well as posts about current trends and new products, you can also ask us any questions on our live chat


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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Rated 5 out of 5 stars

Excellent service

After finally agreeing a sofa with my other half, we learnt the cruel but necessary lesson of adulthood that sofas do not have fast delivery times from most traditional manufacturers. We looked for others that would deliver within the timescale and budget but all we could find were very drab sofas (neutral colours being a safer stocking tactic).

We then found the Sofa King, and decided to see if we could get one given the variety of styles and colours available. We were really impressed with the fast delivery and responsiveness. Everyone I spoke to was genuine, and its clearly an authentic, small business - even with the excellent customer service, it really just felt like having a chat.

The only slight niggle was the delivery drivers didn't stay to put the sofa up, but this was because we had all overlooked that where they were parked was no parking after 8:30am, and they had arrived at 8:21am. Still, the sofa was remarkably easy to put together myself.

16 September 2020
Unprompted review
Rated 5 out of 5 stars

10/10

I came into the unfortunate position of being evicted due to Covid-19 and having to buy new furniture around working 70+ hours per week as a paramedic. I found this company after doing some digging and found they were local and very reasonably priced. After sending a query for a corner chaise that I'd seen online I was contacted by Lee who was incredibly helpful from start to finish. He advised to come to the shop for a look at the sofa and arranged to meet me there to see what they could do for me. I ended up order the chaise corner sofa in silver velvet and the Oslo armchair in mustard velvet. They were really helpful with delivery and worked around my work schedule. The delivery men also kindly assembled the sofa for me. I couldn't recommend this company enough with the customer service and excellent quality of the furniture!

2 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service, above and beyond!

Just want to say a huge thank you for all your efforts! Even when an item wasnt available on your website, you were more than accommodating in making it happen, the quick responses and excellent communication have made it an absolute pleasure buying from you! Even with next day delivery (and being a Saturday!) You worked to our needs, and couldn't have been more helpful. Thanks again for making our first sofa shop an absolute breeze!

30 August 2020
Unprompted review
Rated 5 out of 5 stars

Very satisfied customer

Very prompt service, delivery within 24 hrs of order, delivery personnel were pleasant & helpful, put the corner sofa together for me & sofa is good value for the money

19 August 2020
Unprompted review
Rated 5 out of 5 stars

Amended

I didn't order but previously posted 1* based on previous owner of business. 5* just because I can.

31 July 2020
Unprompted review
thesofaking.co.uk logo

Reply from thesofaking.co.uk

Hi Lee

Thank you for taking the time to write us a review. The company that you purchased the sofas from is no longer trading. We purchased the domain name www.thesofaking.co.uk in January 2020 and spent time and money developing a brand new website. As you can see from our reviews on Trustpilot our customer service and products are outstanding. We are very sorry that you are having problems with the furniture that you purchased from the previous owners of this domain and we are very happy to send you proof documenting our acquisition of the domain name. If you want to email us we would be happy to help in any way that we may be able to help you. Once again we are very sorry for your inconvenience in this matter
Our email is sales@thesofaking.co.uk
Regards

The Sofa King
Birmingham

Rated 5 out of 5 stars

Amazing quality & price!

Amazing quality as always. I have the 2 seater already and brought the 3 seater.
I really love the sofas, I’m planning on buying the one seater to complete the room. Both sofas are really spacious and comfy. They’ve got a nice firm back which offers great support!

10 July 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous communication fabulous sofa…

Fabulous communication fabulous sofa fast delivery kept up to date via phone ..they even set the sofa up for my son 👏👏 and there write up is true there sofas can pretty much fit thro any thing 10/10 thank u very much x

8 July 2020
Unprompted review

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